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Comfort Hotel Matsuyama

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel Matsuyama

Dining
Lobby
Standard Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
3-18 Hanazonomachi, Matsuyama, Ehime, 790-0005
  • Ninomaru Historical Garden
    12 min walk
  • Saka no Ue no Kumo Museum
    15 min walk
  • Bansuiso
    16 min walk
  • Matsuyama (MYJ)
    13 min drive

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Hotel Matsuyama

3-star Matsuyama hotel close to Dogo Onsen
Along with self parking, this smoke-free hotel has a microwave in a common area and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Comfort Hotel Matsuyama offers 197 accommodations with fireplaces and safes. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Matsuyama hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite parking is available (surcharge).

Comfort Hotel Matsuyama is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 800 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 800 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Matsuyama Hotel
Comfort Hotel Matsuyama Matsuyama
Comfort Hotel Matsuyama Hotel Matsuyama

Comfort Hotel Matsuyama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 239 reviews" "
Rating 8 - Good. 76 out of 239 reviews" "
Rating 6 - Okay. 13 out of 239 reviews" "
Rating 4 - Poor. 2 out of 239 reviews" "
Rating 2 - Terrible. 4 out of 239 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaoru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, easy access.
Stayed 9 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다음에도 여기 갈게요~
조식 포함되어 있어서 가격 대비 서비스가 좋아요~~^^ 아이가 아침에 일어나지 못해서 간단하게 도시락으로 아침식사 할 수 있었습니다. 조식도 맛있습니다 직원분들도 친절합니다 자전거 대여 서비스도 유용합니다. 비품. 침구 깨끗해서 믿고 지낼 수 있어 좋아요. 청소 상태 깨끗했어요 전반적으로 아주 만족합니다~^^
Stayed 3 nights in Jul 2024

8/10 Good

Kwok Chuen

Close to the station and castle
Stayed 3 nights in Jul 2024

10/10 Excellent

Hiromi Murakami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an information of the staff recommended restaurant!
Stayed 3 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half block from the tram station that takes you to many tourist sites. Included breakfast is good. Desk staff courteous a make efforts to deal with language issues. Three washer/dryer machines with online status (in use/open) were used and saved a lot from the hotel’s laundry service.
Stayed 4 nights in Jun 2024

8/10 Good

Cynthia L

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, good location, breakfast just mah
The hotel was and room was nice. The staff was nice and I liked the location. The only downfall was the breakfast. Of all the breakfasts I had in Japan this was the worse. The hotel is close to the Matsuyama City station and short distance to a nice walking area. Can walk to the Castle too. B Close to a great covered shopping area too.
Stayed 11 nights in Apr 2024

8/10 Good

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be better
Stayed 2 nights in May 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Dongjun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central location close to everything. Clean, modern hotel. Good Breakfast. Free convenient luggage locker.
Stayed 1 night in Apr 2024

8/10 Good

SUN HYE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and great staffs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gregory, Fort Worth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean and the breakfast covered all the bases for being included in the lodging cost.
Stayed 1 night in Nov 2023

8/10 Good

Merran

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms are very comfortable and surprisingly large for a Japanese hotel. Good luggage storage system. Library area very pleasant to relax and have a drink while waiting to check in We were lucky enough to get one of only 5 parking spots on site Near Tram stop for Dogo Onsen.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively large room for Japan. Breakfast was pretty good.
Stayed 3 nights in Oct 2023

8/10 Good

SUI BING CLARE

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Loh

Stayed 1 night in Sep 2023

6/10 Okay

Katina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was very clean and had a nice breakfast. We booked a room for 2 adults and 2 teenagers, yet they only provided 2 towels and 2 pillows. The front desk staff was able to get us additional towels but said the hotel ran out of pillows. How does a hotel not buy enough pillows for their rooms? If only going to prepare room for 2 guests, then they shouldn’t book for 4. We made the reservation months in advance, so plenty of time to prepare. Ultimately, lack of pillows and small beds made for a poor night sleep. The parking lot options are a few blocks away, so also not the most convenient for carrying luggage.
Stayed 1 night in Aug 2023

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Les Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the Matsuyama City Station. Breakfast is awesome. Friendly and helpful staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kristy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super new and clean hotel, small rooms but it’s got everything we need, especially with the laundry facility. Only downside is parking not that convenient but otherwise perfect stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the self service luggage storage. Very effective and convenient.
Stayed 2 nights in May 2023

10/10 Excellent

Polly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the room was excellent and the room size was very roomy which allow me to leave my 2 28" luggage open on the floor.
Stayed 1 night in Apr 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and convenient location, walkable to the JR Station (16mins), local train station (2mins), shopping and nightlife district (10 - 15mins). Takashimaya is next door, with their basement food court, so you will never run out of food options. Hotel was clean, comfortable, and had fantastic breakfast buffet every day (7 dishes, 2 soups, bread, waffle bar). Laundry facilities were also top notch (IC card payment accepted). Staff were helpful and efficient - really more like a 4 star hotel. Pillows could be better (they offer extra plush pillows as amenities, but they were always borrowed out so I didn't get one). Seems to attract many business travel guests and young families with children. Not a problem for me but something to be aware of e.g. breakfast is crowded at 6.30am - 7am, and the only 2 elevators may require waiting due to parents with children. I truly enjoyed my stay, 10/10 would book again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもきれいなホテルです。スタッフの方々も皆親切で路面電車の駅からも近くとても便利な所にあります。
Stayed 2 nights in Oct 2022

6/10 Okay

Nobuyoshi

Stayed 2 nights in Jul 2021

10/10 Excellent

YAN

Stayed 1 night in Oct 2021