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ANA Crowne Plaza Matsuyama, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Matsuyama, an IHG Hotel

3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
Exterior
Minibar, in-room safe, desk, blackout drapes
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
3-2-1 Ichiban-cho, Matsuyama, Ehime-ken, 790-8520
  • Saka no Ue no Kumo Museum
    3 min walk
  • Bansuiso
    4 min walk
  • Matsuyama Castle Ropeway
    7 min walk
  • Matsuyama (MYJ)
    15 min drive

Room options

View all photos for Premium Room, 2 Twin Beds, Smoking (Central Building)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, Smoking (Central Building)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Annex Building

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed, Annex Building

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Smoking, Annex Building

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed, Smoking, Annex Building

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Central Building)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (Central Building)

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Central Building)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (Central Building)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed, Smoking (Central Building)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed, Smoking (Central Building)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed (Central Building)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed (Central Building)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Smoking (Central Building)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed, Smoking (Central Building)

  • 178 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Annex Building

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Annex Building

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Central Building)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed (Central Building)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed (Central Building)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (Central Building)

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed, Annex Building

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed, Annex Building

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed (Central Building)

Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed (Central Building)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Queen Bed

  • 517 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, Annex Building

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Smoking, Annex Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Smoking, Annex Building

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed, Smoking, Annex Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds, Smoking (Central Building)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, Smoking (Central Building)

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Smoking (Central Building)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed, Smoking (Central Building)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds

  • 657 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

ANA Crowne Plaza Matsuyama, an IHG Hotel

3.5-star Matsuyama hotel connected to a shopping center, steps from Saka no Ue no Kumo Museum
3 restaurants, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite.
ANA Crowne Plaza Matsuyama, an IHG Hotel offers 330 air-conditioned accommodations with DVD players and minibars. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Matsuyama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

ANA Crowne Plaza Matsuyama, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Ishizuchi - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Unkai - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Tohen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
SKY LOUNGE - Onsite bar. Open select days.
Tea LOUNGE - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,600 per night); discounts available
  • Self parking on site (JPY 1,600 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ishizuchi
  • SKY LOUNGE
  • Tea LOUNGE
  • Tohen
  • Unkai

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 per person
  • Self parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Hotel Matsuyama
Ana Matsuyama
Ana Matsuyama Hotel
Matsuyama Ana Hotel
ANA Crowne Plaza Matsuyama Hotel

ANA Crowne Plaza Matsuyama, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1060 reviews" "
Rating 8 - Good. 364 out of 1060 reviews" "
Rating 6 - Okay. 130 out of 1060 reviews" "
Rating 4 - Poor. 34 out of 1060 reviews" "
Rating 2 - Terrible. 24 out of 1060 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SAORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔であり、フロントの方々も優しくて素晴らしかった。 朝食の紅茶があまり美味しくなかったが、オムレツはとても美味しかったので満足しました。
Stayed 1 night in Aug 2024

8/10 Good

account

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Naoko

Stayed 3 nights in Aug 2024

10/10 Excellent

Heylyon

Stayed 6 nights in Jul 2024

8/10 Good

Eunyoung

Traveled with group
좋은 호텔입니다~
위치, 조식, 서비스는 좋습니다. 본관에서 투숙 환기가 좀 안되있었습니다. 객실안에서 냄새가 났습니다 그러나 객실 크기, 화장실안의 욕조 다 좋았습니다.
Stayed 1 night in Jul 2024

8/10 Good

Akira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

HAKSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable Service
I always use this hotel because of its reliable service and excellent cleanliness. It is also convenient to access it from the underground parking lot.
Stayed 2 nights in Jul 2024

8/10 Good

ichi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tetsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about the way the hotel is set up.
Stayed 5 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大街道、城山公園に近いのでとても便利でした。スタッフの皆さんが明るくとてもいい印象を持ちました。
Stayed 1 night in Jun 2024

6/10 Okay

Jeong-seok

Stayed 1 night in Jun 2024

8/10 Good

ISHIBASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

soonheuk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely staff,polite,hard working. Convenient to everything including the castle and great food. Wish parking was simple like Osaka with turntable and self parking but this is just a wish. Parking was cheaper outside then at hotel was expecting parking to be included in price otherwise would have parked at lot right behind goe cheaper. Maybe I missed that when reserving hotel that there was a charge.
Stayed 2 nights in May 2024

10/10 Excellent

yawen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Yasufumi

Stayed 1 night in May 2024

10/10 Excellent

Ruriko

Stayed 1 night in May 2024

6/10 Okay

Kiyoko

Business traveler
Stayed 2 nights in Apr 2024

6/10 Okay

Alberto

Stayed 4 nights in Apr 2024

10/10 Excellent

Hironobu

Stayed 2 nights in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient accommodation
Stayed for one night. Hotel was clean, the breakfast was quite good and an amazing value. Enjoyed the location of the hotel as well. Would definitely stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Hamsa Shijas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice inside the city
Stayed 1 night in Apr 2024

6/10 Okay

HAK YOUNG

Stayed 3 nights in Apr 2024

10/10 Excellent

WOOWON

Stayed 2 nights in Apr 2024