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Richmond Hotel Matsumoto

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Richmond Hotel Matsumoto

Free WiFi, bed sheets
Lobby
Deluxe Double Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Matsumoto Timepiece Museum
    ‪2 min walk‬
  • Yohashira Shrine
    ‪5 min walk‬
  • Matsumoto Scale Museum
    ‪7 min walk‬
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking (No Extra Bed)

Standard Double Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets

Standard Double Room, Non Smoking (No Extra Bed)

  • 189 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (No Extra Bed)

Free WiFi, bed sheets

Twin Room, Non Smoking (No Extra Bed)

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (No Extra Bed)

Deluxe Double Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets

Deluxe Double Room, Non Smoking (No Extra Bed)

  • 292 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Non Smoking (No Extra Bed)

Single Room, Non Smoking (No Extra Bed) | Free WiFi, bed sheets

Single Room, Non Smoking (No Extra Bed)

  • 189 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room Smoking

Free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room With Bath-Smoking

Free WiFi, bed sheets

Deluxe Double Room With Bath-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Non Smoking

Free WiFi, bed sheets

Deluxe Double Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Non smoking

Free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Non smoking

Free WiFi, bed sheets

Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room Smoking

Free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Japanese-Western Mixed with Bath-Non Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed with Bath-Non Smoking

  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Japanese-Western Mixed with Bath-Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed with Bath-Smoking

  • Sleeps 6
  • 2 Twin Beds

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4.5 out of 5, Wonderful, (296)
The price is $57
per night
$62 total
includes taxes & fees
Feb 14 - Feb 15
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About this property

Richmond Hotel Matsumoto

3-star Matsumoto hotel close to Matsumoto Castle
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a vending machine are onsite.
Richmond Hotel Matsumoto offers 202 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Housekeeping is provided daily.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Matsumoto hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Richmond Hotel Matsumoto has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 362 out of 629 reviews" "
Rating 8 - Good. 222 out of 629 reviews" "
Rating 6 - Okay. 39 out of 629 reviews" "
Rating 4 - Poor. 4 out of 629 reviews" "
Rating 2 - Terrible. 2 out of 629 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Matsumoto
This is a conveniently situated hotel with comfortable rooms, helpful staff and excellent breakfasts. I’ve stayed here before and find it an excellent base for train-based day trips around the region as well as for Matsumoto itself
Stayed 4 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within easy walking distance of everything in Matsumoto. 4 minutes from the station. Room was very comfortable, clean and staff were very helpful. Highly recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to a lot of different things to do any see. Clean and nice place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shuanghui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious enough, clean, good amenities and comfortable beds.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to castle and train station.
Stayed 1 night in Sep 2024

6/10 Okay

Shinken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located 5 minutes walk from the train station and is located across the road from a food street with lots of restaurants. 15 minute walk to the castle. Clean hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with my stay at Richmond Hotel in Matsumoto. I will highly consider other hotels under their management going forward.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff

10/10 Excellent

Jiandong, Andover

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Everything is great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
We had a great stay at this hotel. Rooms are very spacious, clean and comfortable. Staff were friendly and helpful. Parking direct at the hotel. All places we visited (including the castle) are easy walkable direct from the hotel.
Stayed 1 night in May 2024

8/10 Good

Tuck Hong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively quiet at night with nothing much to do. Most shops closed early.
Stayed 1 night in May 2024

10/10 Excellent

Wai Khoon

Liked: Cleanliness, staff & service, room comfort
Value for money
Spacious double-bed room I stayed. Was surprised by the space. Enjoyed the little touches in the room design to make it comfortable and convenient. Value for money. Will definitely stay here again if in Matsumoto.
Stayed 1 night in May 2024

10/10 Excellent

Kwok Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Helpful staff, took a little explanation, but I managed to make a local phone call at the desk. Clean and comfortable rooms, I liked the mini-desk in my room, which is very useful. Breakfast is sufficient and have a good variety.
Stayed 1 night in May 2024

8/10 Good

Muhammad Ali Raza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Convenient and spacious. Cons:- Provided Information is little confusing. For example parking is mentioned by P1 - P4 on papers, but it was not mentioned in actual.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Apr 2024

8/10 Good

Gerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient for transport and local attractions. Local restaurants not very welcoming.
Stayed 2 nights in Apr 2024

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at the hotel for 2 nights. Plenty of food and restaurants nearby. Recommended
Stayed 2 nights in Mar 2024

8/10 Good

Frank

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. Room was quiet and comfortable. Would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

ManYing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The English level of staff are much better than other same tier hotel groups. There’s smell in the toilet and the staff immediately arranged a plumber to fix it when we were out. The parking is smooth but it’s first-come-first-served. 1000yen per night again the staff were nice. There are lots of restaurants and a plenty of shopping places in the area. Overall a good deal considering the price level.

10/10 Excellent

Hosea

Stayed 3 nights in Dec 2023

10/10 Excellent

Georganna

Business traveler
Liked: Amenities, property conditions & facilities
My second stay here and i am so comfortable, i sleep well. Staff is very friendly and helpful when needed. Breakfast was very good!
Stayed 2 nights in Nov 2023

8/10 Good

Jennifer and Mathew

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel experience
Hotel staff and room very nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent location, super comfortable room and bed. Breakfast was lacking and overcrowded.
Stayed 2 nights in Oct 2023

10/10 Excellent

BEVERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023