Kamikochi Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kamikochi Hotel

Hot springs
Lobby
Reception
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
4171 Azumi, Matsumoto, Nagano, 390-1520
  • Taisho Pond
    9 min drive
  • グレンパークさわんど
    2 min walk
  • Shin Shimashima Station
    29 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    58 min drive

Room options

Japanese-Western style room with bath

  • 280 sq ft
  • Sleeps 5
  • 3 Large Twin Beds and 2 Twin Futons

Twin room with unit bathroom

  • Sleeps 3
  • 3 Large Twin Beds

Japanese-style room with shared bathroom

  • 140 sq ft
  • Sleeps 4
  • 4 Twin Futons

Japanese-style room with bath

  • 141 sq ft
  • Sleeps 3
  • 3 Twin Futons

Similar properties

About this property

Kamikochi Hotel

3.5-star Matsumoto ryokan with restaurant
Along with a restaurant, this ryokan has a front-desk safe and free self parking. WiFi in public areas is free.
Kamikochi Hotel offers 24 air-conditioned accommodations with slippers and hair dryers. Business-friendly amenities include safes and phones. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
Full breakfasts are available for a surcharge and are served each morning.
Kamikochi Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee: JPY 1,620 for adults and JPY 1,620 for children
  • A restaurant

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of JPY 1080 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1620 for adults and JPY 1620 for children
  • Pet fee: JPY 1080 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kamikochi Hotel Matsumoto
Kamikochi Hotel Ryokan
Kamikochi Hotel Matsumoto
Kamikochi Hotel Ryokan Matsumoto

Kamikochi Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this hotel because it was so close to the bus station and the view outside was so beautiful. They have onsen, that we were able to relax after our full day of hiking. Japanese breakfast was good. And the staffs are so friendly.
Stayed 1 night in Oct 2021

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Just fine
Overall the place was fine and probably on par with most other places in the area. Which is to say fairly old and in need of a remodel. The western style room was spacious but looked worn out with stains on the carpets. Meals were ok - great variety of kaiseki. The staff were friendly and helpful. Location is good with a nearby bus stop that gets you to Kamikochi in about 15 minutes.
Stayed 1 night in Sep 2021

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
A truly relaxing and indulgent time in pure Japanese comfort. We had a few changes to our plans and the hotel were so so accommodating. Will remember the lovely staff, food and onsen forever.
Stayed 2 nights in Oct 2019

10/10 Excellent

Shuk Fong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
房間整潔,交通尚算方便,距離巴士站2分鐘路程,晚餐及早餐非常美味,員工服務非常好,房間Wi-Fi較弱,整體非常滿意。
Stayed 2 nights in May 2024

10/10 Excellent

Norio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適でした
客室、レストランなどリニューアルされていてとても快適。 夕食、朝食も大変満足いくものでした。 もちろん岩風呂は最高! また利用させていただきます!
Stayed 1 night in Mar 2024

10/10 Excellent

Junji

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテルです。
美味しい料理とホテルスタッフの数々の心遣いが素晴らしかった、また泊まりたいと思えるホテルでした。
朝食
夕食
Stayed 2 nights in May 2023

8/10 Good

CHUN SING

Liked: Cleanliness, staff & service
Good Stay
The hotel is a little bit old, but overall experience is satisfactory
Stayed 1 night in Nov 2022

8/10 Good

MEGUMI

Traveled with family
Liked: Property conditions & facilities, room comfort
上高地ホテル
上高地行きバス停まで1分とアクセスよき天然温泉もありゆっくり出来ました
Stayed 1 night in Sep 2022

8/10 Good

KOJI

Stayed 1 night in Sep 2022

10/10 Excellent

なおこ

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

YOSHIYUKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
マイカー利用者の上高地散策に最適なホテル
梅雨の晴れ間を利用して上高地を散策するために急遽予約して1泊しました。最近リニューアルされた和室はコンパクトながら快適で、食事も美味しく適量で、スタッフの心配りがうれしかった。翌日の上高地散策の間も車の駐車が無料で提供されありがたかった。また利用したい。
Stayed 1 night in Jun 2022

10/10 Excellent

NAOMI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高
素晴らしい接客と施設と温泉でした。
Stayed 1 night in Nov 2021

10/10 Excellent

SHINICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大満足!
改装間もない美しい部屋、夕食、朝食とも見目美しく、お味も美味。温泉の泉質もとろりとして上高地散策の疲れが取れました。
Stayed 1 night in Oct 2021

2/10 Terrible

YOSHIHIRO

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
部屋やロビーは、改装がされていて非常に清潔でしたので満足ですが、食堂がもう少しレストランの雰囲気に近づいていたら、満足度が高かったかも知れません。(アットホームな接客は大変いいと思うのですが、大人がくつろげる、お酒を味わえる空間があると、より楽しめたと思います。)
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family and small children
値段相応といえばそれまでかもしれませんが、宿泊先のHP上の写真とのギャップが大きすぎるように感じました。でも実際の写真をアップしていたら予約しなかったかもしれません。観光先を考えると当然の価格設定かもしれませんね。
Stayed 1 night in Sep 2019

8/10 Good

Motoaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
部屋が綺麗で、上高地に近く、便利な立地である。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

2/10 Terrible

noriko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
温泉は、源泉掛け流しで良かったですが、部屋は最悪でした。宿泊せずに帰りました。
カビ臭かったです。
Stayed 1 night in Jul 2019