Hotel Buena Vista

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Buena Vista

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Executive Twin Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Standard Twin Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
1-2-1 Honjo, Matsumoto, Nagano-ken, 390-0814
  • Matsumoto Timepiece Museum
    8 min walk
  • Nawate-Dori
    10 min walk
  • Matsumoto Performing Arts Center
    10 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    9 min drive

Room options

Standard Twin Room, Multiple Beds, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Single Room, 1 Double Bed, Non Smoking

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Single Room, 1 Double Bed, Smoking

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Double Bed, Smoking

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room, Multiple Beds, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Single Room, 1 Double Bed, Non Smoking

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Buena Vista

3.5-star Matsumoto hotel close to Matsumoto Castle
Along with 4 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Buena Vista offers 190 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and children's slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. 2 meeting rooms are available. This Matsumoto hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Buena Vista has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Hotel Buena Vista has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,320 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980.00 for adults and JPY 1320.00 for children
  • Self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto

Hotel Buena Vista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 306 out of 547 reviews" "
Rating 8 - Good. 185 out of 547 reviews" "
Rating 6 - Okay. 37 out of 547 reviews" "
Rating 4 - Poor. 11 out of 547 reviews" "
Rating 2 - Terrible. 8 out of 547 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely town
Pleasant staff. Lovely lobby with delicious desserts. Beds were a bit hard for my liking but that is a personal preference; our friends liked them. Small rooms but typical. Had nice shower. Town is not as tourist friendly as other areas so plan ahead for meals; many places don’t seat foreigners unless you are invited. We are convenience store foods. The American Burger restaurant seated us at lunch though. The castle is amazing and the mountains are spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Herma

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was fluent in English & helpful in explanation.
Stayed 1 night in Jun 2024

6/10 Okay

Leena

Liked: Cleanliness, staff & service
The room was not properly ventilated; it felt very stuffy and the central air was not working properly. Additionally, beds were very uncomfortable- very firm mattress and high firm pillows; bed sheets were also very rough and itchy.
Stayed 3 nights in Apr 2024

6/10 Okay

Vladislav

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here frequently
Stayed 1 night in Jan 2024

10/10 Excellent

William

Traveled with family
I love this property and stay here frequently. Well situated comfortable and fairly priced The staff are great. Professional and courteous and the breakfast was delicious
Stayed 1 night in Jan 2024

10/10 Excellent

Ahmad

Liked: Amenities
Clean and good services
Stayed 1 night in Nov 2023

10/10 Excellent

Balwantray, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot remember
Stayed 1 night in May 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff are very helpful. Breakfast is good. Good location. Convenient parking (btw they charged 1100JY) Room condition is fine; the decor is a bit old. The bathtub in one of our room is leaking, but we did not tell then to fix though since it was late and we were tried.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurant options; lots of convenience stores all over
Stayed 1 night in Nov 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Oct 2022

8/10 Good

Chieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe property. It takes about 7minutes to walk there from Matsumoto Station. Breakfast is excellent.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

LuNiC

Liked: Cleanliness, staff & service, property conditions & facilities
No additional comments
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but very clean, spacious bath with good amenities. Conveniently located within 5 minutes walk from the station. Late checkin. Ideal for the man on the go who arrives with a last train, needs a place to sleep and leave super early.
Stayed 1 night in Jul 2020

8/10 Good

German

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but we had three people staying in one room and the third “bed” was literally a very hard sofa with some sheets thrown on top. Was quite uncomfortable. Other than that, nice hotel and good location.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

T0ky0_Tr4v3ller, Tokyo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good business hotel for solo traveler. - 10 minutes walk from the Matsumoto Station and the hotel has a complementary shuttle bus. - The rooms are clean and not too congested. - The breakfast is nice.
Stayed 3 nights in Jan 2020

8/10 Good

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
A very good hotel. Good location, helpful staff, and tasty breakfast for a reasonable price.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Large and modern room. Competitive fare. Would like to stay a little longer.
Stayed 1 night in Nov 2019

10/10 Excellent

Sandra K

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Matsumoto.
Excellent in every way. I can’t say enough about the amazing service, perfect location, comfortable and spacious room. We were leaving for the Alpine Route trip before breakfast was served so the hotel prepared a boxed lunch. A beautiful hotel! Easy walking distance to the train and bus centers.
Stayed 1 night in Nov 2019