Matsue Universalhotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Matsue Universalhotel

Lobby
Single Room, 1 Bedroom, Smoking
Lobby
Exterior
Single Room, 1 Bedroom, Smoking

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Shirakata Tenman-gu Shrine
    ‪9 min walk‬
  • Shimane Prefectural Art Museum
    ‪13 min walk‬
  • Shimane Art Museum
    ‪13 min walk‬
  • Izumo (IZO)
    ‪31 min drive‬

Room options

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

About this property

Matsue Universalhotel

Matsue hotel with restaurant
A restaurant, laundry facilities, and a 24-hour front desk are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine.
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Matsue hotel also offers a vending machine and laundry facilities.

Matsue Universalhotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.
Matsue Universalhotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 144 reviews" "
Rating 8 - Good. 34 out of 144 reviews" "
Rating 6 - Okay. 52 out of 144 reviews" "
Rating 4 - Poor. 27 out of 144 reviews" "
Rating 2 - Terrible. 10 out of 144 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Hiroaki

Stayed 1 night in Sep 2024

4/10 Poor

kimiko

Disliked: Cleanliness, amenities
朝食、夕食が無料で、駅そばなのは良かったです。 お部屋は綺麗でしたが、シャワーカーテンがカビで真っ黒! 気持ち悪くて、フロントには帰りに伝えました 夜遅くなければ、部屋を変えてもらいたかったです。 もう、使いたくないです
Stayed 1 night in Oct 2024

8/10 Good

みき

Liked: Staff & service
Disliked: Property conditions & facilities
安い金額なのに食事付きで部屋も綺麗で満足です!
Stayed 2 nights in Oct 2024

6/10 Okay

??

Liked: Staff & service
➕評価 松江駅前で公共機関へのアクセスの良さ。 宿泊日が安く、朝と夕食が無料。 ➖評価 大浴場が利用出来ない状態。 朝食時間は早めに済ませないと料理の種類が少ない。 宿泊費から考えると、総合的にはコスパは良いかと思います。
Stayed 1 night in Oct 2024

2/10 Terrible

yasuro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
就寝時間が遅かった為部屋替えの申し出が出来なかったが、左右で10㌢近くへたりのある傾くにも程があるベッドを平気で提供するホテル。状況説明にも情報提供ありがとうのみ。それはないだろう!
Stayed 1 night in Oct 2024

6/10 Okay

なるみ

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
立地は良いが建物が古く、綺麗とは言えなかった。
Stayed 1 night in Oct 2024

10/10 Excellent

かいと

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喫煙部屋で予約しましたが、カラオケの部屋のような臭いでした。喫煙部屋なのでしょうがないと割り切ればコスパもいいので気にならなくなります
Stayed 1 night in Oct 2024

4/10 Poor

Maya

Business traveler
部屋にWi-Fiがなく、シングルの部屋にベッドが3つも入っており、部屋はベットでいっぱいだった。 また、ベランダに鳩が来ていて、とても汚れていたので、せっかくの景色が台無しでした。
Stayed 2 nights in Oct 2024

4/10 Poor

ゆうた

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

YUUJI

Disliked: Cleanliness, staff & service, property conditions & facilities
全体的に不衛生で、ソファーが破れていたり、修繕ができていない箇所が多々ありました。
Stayed 2 nights in Oct 2024

8/10 Good

minoru

Liked: Cleanliness, staff & service
突然の宿泊でしたが、とても安く利用出来て良かったです。
Stayed 1 night in Oct 2024

4/10 Poor

akihiro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

カンイチ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食がよかったです。
Stayed 1 night in Oct 2024

2/10 Terrible

Miyoko

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

えいじ

Stayed 1 night in Oct 2024

8/10 Good

EIJI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
いつも快適な施設の提供をありがとうございます。
Stayed 1 night in Oct 2024

6/10 Okay

シロウ

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
駐車場が、狭く駐車するのに時間がかかる。
Stayed 1 night in Oct 2024

6/10 Okay

ヨシヒロ

JR松江駅前と立地は良い。チェックインの際のフロントの対応も笑顔で良い。宿泊費が安く 朝食と夕食も付いている。ベッドも大きくグッスリ眠れました。また 利用させて頂きます。 
Stayed 1 night in Oct 2024

4/10 Poor

きょう

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
安いですが、客室内は汚れです。
Stayed 2 nights in Oct 2024

4/10 Poor

Iwayama

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
宿泊料金は割引を利用し、シングル無料朝食付きで安く泊まれました。部屋は広くてゆったり感ありましたが、部屋が汚くて残念です。 窓は外が見えないくらい、隅の方には埃が溜まっていました。 友人も別の部屋で宿泊してましたが、シャワーカーテンがカビていたそうです。 女性の方は、ドライヤーは古いタイプの物なので、持参した方が良いかもです。
Stayed 1 night in Oct 2024

10/10 Excellent

こうすけ

Liked: Staff & service, amenities
スタフさんの心遣いは最高
Stayed 1 night in Oct 2024

6/10 Okay

Miwa

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

じゅんいち

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024