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Matsue Universalhotel

3.0 star property

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Lobby
Free daily buffet breakfast
Single Room, 1 Bedroom, Smoking | 1 bedroom, free WiFi
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Matsue Castle
    ‪3 min drive‬
  • Shimane University Old Okudani Lodging
    ‪3 min drive‬
  • Tamatsukuri Hot Spring
    ‪8 min drive‬
  • Izumo (IZO)
    ‪25 min drive‬

Room options

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking | 1 bedroom, free WiFi

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

Reception

Toyoko Inn Matsue Ekimae

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.1 out of 5, Very Good, (724)
$67 nightly
The price is $67 total
All taxes and fees included in total
Toyoko Inn Matsue Ekimae

About this property

Matsue Universalhotel

Matsue hotel with restaurant
A restaurant, laundry facilities, and a 24-hour front desk are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine.
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Matsue hotel also offers a vending machine and laundry facilities.

Matsue Universalhotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.
Matsue Universalhotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 30 out of 216 reviews
Rating 8 - Good. 58 out of 216 reviews
Rating 6 - Okay. 79 out of 216 reviews
Rating 4 - Poor. 34 out of 216 reviews
Rating 2 - Terrible. 15 out of 216 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

WATAZU

Traveled with family and small children, Traveled with group
Liked: Property conditions & facilities
なし
Stayed 1 night in Feb 2025

10/10 Excellent

コウジ

Stayed 1 night in Mar 2025

8/10 Good

あけみ

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
この金額で朝夕食込みはお得だと思います。 駅にも近いので便利です
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても安く泊まれて、ホテルの人が明るく丁寧に対応していただいてとても居心地が良かったです。
Stayed 3 nights in Feb 2025

10/10 Excellent

Kazumichi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バブル時のホテルといった感じ つくりは良いが古い。 ただ値段とサービスを考えると星5
Stayed 1 night in Feb 2025

6/10 Okay

Yasuyuki

Business traveler
Liked: Staff & service
Disliked: Amenities
良かった
Stayed 1 night in Mar 2025

6/10 Okay

あいこ

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂がないのが残念。部屋、設備は書ききれないほどボロボロですが朝食夕食つきでこの値段では文句言えません。駅近で便利ですがフロントが半地下のため足が不自由な方は階段が厳しいと思います。 フロントの方は皆さん感じが良かったです。
Stayed 2 nights in Feb 2025

6/10 Okay

Hiromichi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
清潔感がない 施設が古い
Stayed 1 night in Feb 2025

8/10 Good

せいいち

Liked: Cleanliness, staff & service, property conditions & facilities
受験で利用したのですがホテルから大学までのバスを用意してくれていたのでとても助かりました
Stayed 1 night in Feb 2025

6/10 Okay

KAZUYUKI

Stayed 2 nights in Feb 2025

10/10 Excellent

CHANHYEON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

宿泊料安くて、バイキング無料

安い宿泊料なのでこんなもんかって感じですが、古さが目立ちます。せめて隅々まで掃除してほしいなぁ。 ベッドがびっくりする小ささ。身長低い私がそう感じるので、身長高い人は足出ませんか？ 部屋のタオルとかも使い込んだ色褪せた硬めのタオルで。 すごく寒い日だったんですが、エアコンなかなか暖まらず、寝るときは着てきたアウターを着て寝ました。 朝食バイキングは無料なので、あるだけありがたい。 宿泊料安いので我慢できますが、リピートはしないかもなー。
Stayed 1 night in Feb 2025

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

あきこ

Disliked: Cleanliness, property conditions & facilities
値段相応で良かったです。
Stayed 1 night in Feb 2025

4/10 Poor

Yuko

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
駐車場の説明無く駐車場対応の職員さんのものの言い方が腹立ちました。 部屋の清掃がちゃんとしてなくて、ゴキブリがしんでたし、トイレ汚かったし、床にゴミが沢山落ちてました。
Stayed 2 nights in Feb 2025

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近くて良かったです。
Stayed 1 night in Jan 2025

6/10 Okay

numata

Business traveler
Disliked: Cleanliness, staff & service, room comfort
チェックイン時に歯ブラシ等が部屋に置いてないことの説明がなかった。
Stayed 1 night in Feb 2025

6/10 Okay

ともえ

Business traveler
食事が付いているのでとても助かりました。 エアコンが中々効きにくい部屋だったかなー。 駅に近くて良かった。 駐車場も、立体だから、雪を書く必要がなく良かったけど、値段がもう少し安いといいかなー。 朝食の時間が6時からだと良かったのになー。
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
掃除は行き届いていないけど、駅前だし朝ごはん、夜ご飯付きでこのお値段はとてもお値打ち。 大浴場の再開を願っております。
Stayed 2 nights in Feb 2025

8/10 Good

りょうか

Disliked: Cleanliness, property conditions & facilities
古さはありましたが、親切でよかったです。
Stayed 1 night in Jan 2025

8/10 Good

Atsuko

Stayed 1 night in Feb 2025

8/10 Good

MASAHARU

Liked: Cleanliness, property conditions & facilities
値段相応のホテルという感じでしょうか。
Stayed 2 nights in Jan 2025

8/10 Good

TORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

みちあき

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025