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Matsue Excel Hotel Tokyu

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsue Excel Hotel Tokyu

Lobby
Front of property - evening/night
Deluxe Twin Room with Extra Bed - Non-Smoking | In-room safe, desk, free WiFi, bed sheets
Point of interest
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
590 Asahimachi, Matsue, Shimane, 690 0003
  • Shirakata Tenman-gu Shrine
    13 min walk
  • Lake Shinji
    16 min walk
  • Shimane Prefectural Art Museum
    17 min walk
  • Izumo (IZO)
    31 min drive

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡) | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

  • 320 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡) | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 ㎡)

Superior Twin Room, Non Smoking (29.8 ㎡) | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (29.8 ㎡)

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Standard Semi-Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Female Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Female Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Miscellaneous

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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The price is $85
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$94 total
includes taxes & fees
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About this property

Matsue Excel Hotel Tokyu

4-star Matsue hotel close to Lake Shinji
Along with a restaurant, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services, and a front-desk safe are onsite. Housekeeping is available on request.
Matsue Excel Hotel Tokyu offers 163 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Matsue hotel also offers a vending machine, dry cleaning/laundry services, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Matsue Excel Hotel Tokyu is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Matsue Excel Hotel Tokyu has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,400 for adults and JPY 1,150 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2400 for adults and JPY 1150 for children
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 289 out of 596 reviews" "
Rating 8 - Good. 216 out of 596 reviews" "
Rating 6 - Okay. 69 out of 596 reviews" "
Rating 4 - Poor. 13 out of 596 reviews" "
Rating 2 - Terrible. 9 out of 596 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Yukari

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Tatsuhiko

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Keiichi

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to station very quiet area. Close to bus stops handy for sightseeing.We had a corner room with city views. Very spacious room, well appointed and a great Japanese bathroom. Very friendly staff and helpful. Hotel provided bottled water every day which was appreciated. Everything was clean and well maintained.
Stayed 4 nights in May 2024

10/10 Excellent

SHINSUKE

Stayed 1 night in May 2024

8/10 Good

Kwok Chuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Momoko

Stayed 1 night in Apr 2024

10/10 Excellent

TAKESHI

Stayed 1 night in Apr 2024

10/10 Excellent

JULIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Stayed 1 night in Mar 2024

10/10 Excellent

Muneomi

Stayed 1 night in Mar 2024

10/10 Excellent

Emiri

Stayed 3 nights in Mar 2024

10/10 Excellent

Hidemi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located across the street from the train station. Hotel room is clean with a large bed. Washroom is clean as well. All the amenities you can image can be gotten at the lobby. I enjoyed my stay in this quiet little town of Matsue.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location with reasonable price
Good location with reasonable price
Stayed 1 night in Dec 2023

10/10 Excellent

Yuka

Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

JUN

Stayed 1 night in Oct 2023

10/10 Excellent

Fumiko

Stayed 2 nights in Oct 2023

6/10 Okay

David

Liked: Cleanliness, amenities
Average 3 stars hotel,
Stayed 1 night in Oct 2023

2/10 Terrible

SUMIKO

Stayed 1 night in Sep 2023

10/10 Excellent

AYA

Stayed 5 nights in Sep 2023

8/10 Good

David Bernard Kim Seng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
All is well but wifi is unstable - hope to improve it.
Stayed 4 nights in Sep 2023