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New Bath Hotel and Spa

4.0 star property

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Photo gallery for New Bath Hotel and Spa

Front of property
Outdoor spa tub
Junior Suite | Desk, bed sheets
Reception
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
New Bath Rd, Matlock Bath, Matlock, England, DE4 3PX
  • Matlock Parks Country Park
    ‪1 min walk‬
  • Gulliver's Kingdom
    ‪4 min walk‬
  • The Grand Pavilion, Matlock Bath
    ‪6 min walk‬
  • East Midlands (EMA)
    ‪40 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Desk, bed sheets

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Desk, bed sheets

Superior Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, bed sheets

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, bed sheets

Junior Suite

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Annex Building

Double Room, Balcony, Annex Building | Desk, bed sheets

Double Room, Balcony, Annex Building

8.0 out of 10
Very good
(12 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Balcony, Annex Building

Desk, bed sheets

Family Room, Balcony, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Desk, bed sheets

Superior Double Room

7.4 out of 10
Good
(11 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Gulliver's Resort Matlock Bath

Parking included
Free WiFi
Breakfast available
Business services
4.4 out of 5, Excellent, (248)
The price is $129
per night
$155 total
includes taxes & fees
Feb 18 - Feb 19
Gulliver's Resort Matlock Bath

About this property

New Bath Hotel and Spa

4-star Matlock hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, spa services, and a 24-hour front desk.
New Bath Hotel and Spa offers 54 accommodations. Digital television is provided. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a sauna.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

New Bath Hotel and Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. In addition to a full-service spa, New Bath Hotel and Spa features an outdoor pool and a sauna. 2 meeting rooms are available. This Matlock hotel also offers spa services and a garden.

New Bath Hotel and Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
New Bath Hotel and Spa has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 7.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 3:30 PM
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

New Bath Hotel Derbyshire
New Bath Hotel
New Bath Derbyshire
New Bath Hotel Matlock
New Bath Matlock
New Bath Hotel Matlock
New Bath Hotel
New Bath Matlock
Hotel New Bath Hotel and Spa Matlock
Matlock New Bath Hotel and Spa Hotel
Hotel New Bath Hotel and Spa
New Bath Hotel and Spa Matlock
New Bath Hotel Spa
New Bath
New Bath Hotel Spa
New Bath Hotel and Spa Hotel
New Bath Hotel and Spa Matlock
New Bath Hotel and Spa Hotel Matlock

New Bath Hotel and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 259 out of 759 reviews
Rating 8 - Good. 274 out of 759 reviews
Rating 6 - Okay. 119 out of 759 reviews
Rating 4 - Poor. 73 out of 759 reviews
Rating 2 - Terrible. 34 out of 759 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was here on a business trip with 4 other colleagues and all of us had some sort of issue with our rooms. Most of us noted that the rooms were not well kept, with the beds, furniture, carpets, etc. all quite worn out. One colleague had issues with the water, and only cold water came out of the sink. All bathrooms had dirty/moldy tiling and grout. One room had mold on the wooden part of the windows. The knob on the heater in my room broke off. It's quite a shame because I stayed at this hotel back in 2018/2019 and I remember it being very nice and in way better condition. The hotel has a lot of potential, just needs some TLC. Two positives is that it's within walking distance of several restaurants and pubs. The Wi-Fi was also very reliable.
Stayed 5 nights in Oct 2024

8/10 Good

will

Liked: Staff & service
Ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Terence

Stayed 1 night in Oct 2024

6/10 Okay

Carole

Traveled with partner
Disliked: Staff & service, amenities
Ideal area to explore many walks and attractions. Outdoor pool and changing area needs updating cleaning . I believe just taken over so staff not up to speed on what facilities are available within the hotel . Rooms need upgrade as electric sockets loose in our room and no nets up at windows so no privacy. Food very good
Stayed 1 night in Oct 2024

6/10 Okay

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property itself is pretty tired. We had mould on the bathroom ceiling, and external door that wouldn’t lock (was reported and fixed), blocked sink drainage, mouldy milk in the tea and coffee caddy in the room. In general the place is looking a bit tired. The staff were great and friendly. Breakfast was good with a good choice but the hotel really does feel like it could do with a revamp. Maybe the main hotel building is better but we were in an adjoining building. Location to Matlock bath is excellent couldn’t fault that.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
As ever i had a fantastic break the only downside was that there was no bar due to change over of management they hadn’t got a licence sorted but they was in the process of getting one
Stayed 1 night in Oct 2024

4/10 Poor

Karen

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities, room comfort
A very disappointed stay
I booked this hotel and on the website the photos of the hotel and rooms looked amazing , reviews were fair . We turned up to be told our room was not actually in the hotel but in an outbuilding to the rear of the main building. The room was dreadful, ripped wallpaper, cold , noisy with a child next door, unwelcoming I was grateful I had only booked one night . It was definitely not as advertised or expected and wasn’t cheap! I thought paying more we would have a decent hotel and room. Also I ticked pay at hotel on the website when I booked it as my friend was paying . Only to find they took payment in the morning from my bank throwing my bank overdrawn and causing me charges even though it said no payment would be taken from the card!
Stayed 1 night in Oct 2024

8/10 Good

Sue

Traveled with partner
Liked: Staff & service, property conditions & facilities
Excellent position
Stayed 1 night in Oct 2024

4/10 Poor

Isabella

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Anita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Only one night unfortunately, but really friendly check in, relaxed atmosphere and a great night's sleep...
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable overnight stay in lovely location
Lovely clean and comfortable Hotel in a beautiful quiet location. Delicious breakfast with plenty of choice. Very friendly and welcoming lady on reception Would definitely stay again. We stayed in the annexe with a pool view and a balcony .Would stay again in the warmer weather and enjoy that outdoor pool 😊
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

charlotte

Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness
After having our dinner. I asked for the bill, only to discover it was card only. We only had cash so it was embarrassing. There where no signs to indicate this,.after an uncomfortable discussion with the manager, he took our cash but couldn't give me change.......this was the same in the bar so we couldn't even get a drink. This is taking away our freedom in a slavery system we already exist in. I spoken to a couple of pensioners, who where also disappointed that they coukd not get food and drink with their cash. Paul.
Stayed 3 nights in Sep 2024

6/10 Okay

Louisa Jane, Leyland

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local night away for us. Room was very good. Waking up listening to people having there swim was a delight. Evening menu was ok but chose to eat out at a local eatery which was very good. Definately recommend and we will return
Stayed 1 night in Oct 2024

8/10 Good

Angus

Stayed 1 night in Sep 2024

4/10 Poor

Matt

Traveled with partner
The property is very run down and not as the pictures state , disappointing
Stayed 1 night in Sep 2024

6/10 Okay

SHAUN

Stayed 2 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice, bed was comfortable and room was quiet facing pool. Just a couple things letting it down, windows were full of hand prints, and black mould in shower area. Did let the management know about mould so hopefully will be dealt with for future guests. Overall we would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a refit!
This hotel is in need of a full refit and requires a large cash injection. It was poorly run, decor was shabby at best and food and drink selection very limited. Only saving grace is the location.
Stayed 1 night in Aug 2024