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Aquatio Cave Luxury Hotel & SPA

5.0 star property

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Premium bedding, minibar, in-room safe, individually decorated
Exterior
Hot tub, Turkish bath, 2 treatment rooms, massages
Hot tub, Turkish bath, 2 treatment rooms, massages
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Conche, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    ‪1 min walk‬
  • Cathedral of Matera
    ‪9 min walk‬
  • Viewpoint of Matera and the Sassi
    ‪12 min drive‬

Room options

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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About this property

Aquatio Cave Luxury Hotel & SPA

5-star Matera property steps from Sassi and the Park of the Rupestrian Churches
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free property. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. All 35 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Aquatio Cave Luxury Hotel & SPA offers 35 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the property include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

AQUATIO SPA has 2 treatment rooms. Services include massages. The spa is equipped with a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Aquatio Cave Luxury Hotel & SPA features a full-service spa and a sauna. The property offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Matera property also offers spa services, a terrace, and tour/ticket assistance.

Aquatio Cave Luxury Hotel & SPA is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Aquatio Cave Luxury Hotel & SPA has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 40 per day), from 8:00 AM to 8:00 PM; reservations required
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot tub
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization equal to the full cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 9 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 7.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 40 per day (4921 ft away; open 8:00 AM to 8:00 PM)
  • Crib (infant bed) fee: EUR 7.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT077014A102322001

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aquatio Cave Luxury Hotel Matera
Aquatio Cave Luxury Hotel
Aquatio Cave Luxury Matera
Aquatio Cave Luxury
Aquatio Cave Luxury Hotel SPA
Aquatio Cave & Spa Matera
Aquatio Cave Luxury Hotel SPA
Aquatio Cave Luxury Hotel & SPA Hotel
Aquatio Cave Luxury Hotel & SPA Matera
Aquatio Cave Luxury Hotel & SPA Hotel Matera

Aquatio Cave Luxury Hotel & SPA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 400 out of 467 reviews
Rating 8 - Good. 51 out of 467 reviews
Rating 6 - Okay. 11 out of 467 reviews
Rating 4 - Poor. 4 out of 467 reviews
Rating 2 - Terrible. 1 out of 467 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 3 nights in Jan 2025

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities

Unique and special stay in the Cave Hotel

This hotel is one in a million. The teams on the front desk and in the restaurant were just so very professional and welcoming. The breakfast was really delicious, and catered for every different need. We had a lovely room, the pillows were a little hard but the bed was very comfortable. The lighting was ambient and really showed off the uniqueness of the room. In the suite there was no separate place to sit (as would be usual in a suite) so this was disappointing, so when it was warm enough we sat outside which was lovely to watch the beautiful swifts, house martins & swallows busy at work! Be careful of the steps up and down the property, particularly in your room if you are in a suite. It can catch you out if you are half asleep getting to the bathroom. We loved our time in the Spa too, we visited twice. The facilities were everything we needed, we didn't need more although the team there were not as forthcoming and friendly as the teams in the rest of the hotel. The massages we had were very good though. This was by far the best hotel we stayed at during our trip. Matera is wonderful and magical. Staying in this hotel really helped us feel more 'in the zone' and we loved Vito, always there to help when we needed and the reception team were also GREAT! Thank you xx
Stayed 3 nights in Apr 2025

6/10 Okay

PETER

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This hotel needs to urgently train their breakfast staff to understand allergies. My wife had an allergy to egg and was given a pancake that was said to be egg free only to be told later it had egg in. She was not well for two days as a result. Getting breakfast was impossible and staff had no idea . We were constantly told some things were egg free, to find out they were not. The management were excellent with the feedback and gave us a lunch by way of apology which was appreciated. We didn’t ask for anything but we wanted to let them know it’s not good enough. Pool, spa area is really nice. Pillows were really hard and thick. First time in our lives we’ve had to request softer pillows. We couldn’t sleep on them. Not sure I’d stay here again mainly sure to the lack of food and allergy awareness with the waiting staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is magnificent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Amenities, property conditions & facilities
The spa, rooms and service was amazing.
Stayed 1 night in Apr 2025

8/10 Good

Emerson Lopes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and a unique experience to stay on a cave hotel. Well recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful rooms with cave like features. Great breakfast. Wonderful warm water pool / hot tub. Excellent location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Giza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Providence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely property and the hotel team was terrific! It was easily our favorite hotels in Puglia during our two week long trip. Grazie!!!
Stayed 2 nights in Feb 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property in a fantastic location but it is not a 5star experience 1. Parking- not at all clear when I booked that parking was no where near the hotel - I recognize that the hotel is in the “historic district” but so were all the other hotels we stayed at on this trip. One offered to “register your car for your stay” and then offered valet parking while others offered detailed maps to offsite parking / provided entry codes and parking spots/ and free pick up via golf cart or similar - this hotel offered none of that detail wanted 15euros to pick you up if you used the lot they recommended 2. Spa - beautiful facility - but during the hour we had access as function of our booking “day trippers” were also allowed in and moved in a pack of 4 allowing no access for others as they took selfies and staff aided pictures in the sauna -disappointing 3. Finally grace is in the details and the staff while super pleasant and nice have crearly not been trained in the finer art of customer service / we had an hour access to the spa and were never informed and pro-actively asked to book our time slot as availability is limited. We were apparently a VIP guest and didn’t know that until after our stay Tons of potential but not quite there yet if the aspiration is to be as exceptional as the facilities and location warrant

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jussara, Hastings

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything about our stay - the beautiful rooms, the stunning spa, the delicious and generous breakfast, and the spectacular surrounds. We felt totally spoilt for our stay. We parked about a 5-10 minute walk from the hotel, in a parking building (€1 per hour), which was handy enough to the hotel. Highly recommend!
Stayed 1 night in Jan 2025

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The atmosphere was a bit cool, despite the fact that it is in a cave. I expected it to feel more warm and lived-in. But the service and everything else was lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property.. lovely room.. lovely staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word! AMAZING
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Stayed 1 night in Nov 2024

10/10 Excellent

Glenda

Stayed 2 nights in Nov 2024

10/10 Excellent

Veronika, philadelphia

Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 2 nights in Oct 2024

8/10 Good

Angelique

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury spa hotel in a great location within an amazing City.
Stayed 4 nights in Oct 2024

10/10 Excellent

Byron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, luxurious cave hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Cave Hotel Stay in Matera

The room was very nice, although we were a little surprised about the open cistern (partially covered by plexi-glass) in the room. I guess that is what it means to be in a cave hotel! The breakfast was great, the bed was comfortable and the bathroom was very nice. The room was a little dark, but we were able to open the doors to the outside if we needed more light. Front desk staff was super helpful. Just a comment that there are lots of stairs at this hotel, even if you use the elevator, so people with mobility issues should consider that.
Stayed 2 nights in Oct 2024

6/10 Okay

Stephen

Stayed 1 night in Oct 2024