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Aquatio Cave Luxury Hotel & SPA

5.0 star property

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Photo gallery for Aquatio Cave Luxury Hotel & SPA

Premium bedding, minibar, in-room safe, individually decorated
Exterior
Exterior
Hot tub, Turkish bath, 2 treatment rooms, massages
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Conche, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    ‪1 min walk‬
  • Church of Saint Lucia alle Malve
    ‪2 min walk‬
  • National Museum of Medieval and Modern Art of Basilicata
    ‪3 min walk‬

Room options

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

10.0 out of 10
Exceptional
(20 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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About this property

Aquatio Cave Luxury Hotel & SPA

5-star Matera property steps from Sassi and the Park of the Rupestrian Churches
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free property. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. All 35 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Aquatio Cave Luxury Hotel & SPA offers 35 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the property include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

AQUATIO SPA has 2 treatment rooms. Services include massages. The spa is equipped with a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Aquatio Cave Luxury Hotel & SPA features a full-service spa and a sauna. The property offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Matera property also offers spa services, a terrace, and tour/ticket assistance.

Aquatio Cave Luxury Hotel & SPA is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Aquatio Cave Luxury Hotel & SPA has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 40 per day), from 8:00 AM to 8:00 PM; reservations required
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot tub
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization equal to the full cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 9 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 7.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 40 per day (4921 ft away; open 8:00 AM to 8:00 PM)
  • Crib (infant bed) fee: EUR 7.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT077014A102322001

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aquatio Cave Luxury Hotel Matera
Aquatio Cave Luxury Hotel
Aquatio Cave Luxury Matera
Aquatio Cave Luxury
Aquatio Cave Luxury Hotel SPA
Aquatio Cave & Spa Matera
Aquatio Cave Luxury Hotel SPA
Aquatio Cave Luxury Hotel & SPA Hotel
Aquatio Cave Luxury Hotel & SPA Matera
Aquatio Cave Luxury Hotel & SPA Hotel Matera

Aquatio Cave Luxury Hotel & SPA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 388 out of 453 reviews
Rating 8 - Good. 50 out of 453 reviews
Rating 6 - Okay. 10 out of 453 reviews
Rating 4 - Poor. 4 out of 453 reviews
Rating 2 - Terrible. 1 out of 453 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word! AMAZING
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Stayed 1 night in Nov 2024

10/10 Excellent

Glenda

Stayed 2 nights in Nov 2024

10/10 Excellent

Veronika, philadelphia

Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 2 nights in Oct 2024

8/10 Good

Angelique

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury spa hotel in a great location within an amazing City.
Stayed 4 nights in Oct 2024

10/10 Excellent

Byron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, luxurious cave hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Cave Hotel Stay in Matera
The room was very nice, although we were a little surprised about the open cistern (partially covered by plexi-glass) in the room. I guess that is what it means to be in a cave hotel! The breakfast was great, the bed was comfortable and the bathroom was very nice. The room was a little dark, but we were able to open the doors to the outside if we needed more light. Front desk staff was super helpful. Just a comment that there are lots of stairs at this hotel, even if you use the elevator, so people with mobility issues should consider that.
Stayed 2 nights in Oct 2024

6/10 Okay

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

howard, west caldwell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Know in advance that you need to walk to the property. There is a public parking lot ( 7 minute walk) where you can park overnight
Stayed 1 night in Oct 2024

10/10 Excellent

adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property- such a unique opportunity
Stayed 1 night in Oct 2024

10/10 Excellent

Boya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City is cool, can’t drive in the tourist area tho, contact the hotel before you go.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metera is like going back in town, certainly into Stassi section of the city with dates back thousands of years. The Aquatio Cave Luxury Hotel is built into one of these stassis, a series of caves that are private and cozy with state of the art ammentities. Not what you picture in your mind when you think of caves. The staff were very attentive and helpful, our room was immaculate and unlike anything we've ever seen before. We walked 60 seconds and had one of the best fixed-price meals we've ever enjoyed - plenty of great dining and shopping options nearby. We enjoyed the sauna at the spa, which you should absolutely check out. If you're feeling a little adventurous book a suite at the Aquatio Cave and Luxury Hotel. Amazing luxury and privacy with a historical pedigree second to none. Highly recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting and cave room and hotel are unique and amazing. The staff were attentive, helpful amd generous of time and spirit from the receptionist, lead waitress and Dino sommelier. The room exceeded our expectations as did the food which was excellent and plentiful at our half board dinner and also breakfast. Spa was relaxed, nice sauna, steam and pool. All perfect
Stayed 1 night in Oct 2024

10/10 Excellent

EMILIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service was top notch which I expected in booking a 5 star hotel. The staff was very helpful. The room was modern and beautiful. However, our stay was dampened a bit as the shower which was not enclosed flooded the entire bathroom in room 101. Upon alerting the staff the bathroom was cleared by the time we came back from dinner. The hotel should take steps to advise guests prior or partially enclose the vestibule to keep the water in.
Stayed 1 night in Sep 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Good, Spa, not so much
Our stay was good the front desk staff friendly and very smart. The spa lacked even though we had to book our own time slot, there were 6 other people in the pools at the same time as us, they all had camera and phones, loud, not addressed by staff not a great pool experience and the spa was one of main reasons we chose that hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a wanderxdull place everything incredible! The room it’s very magic! The spa is incredible , the breakfast very good!
Stayed 1 night in Sep 2024

10/10 Excellent

Janis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful, service was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% would go back if given the chance.
Amazing hotel and staff. We were there for three nights in September and the location is right in the heart of the city. 1-10min walk for all options of food and drinks catering to a variety of dietary restrictions. The staff are extremely helpful in reccomonding parking, restaurants, and calling taxis.
Stayed 3 nights in Sep 2024