This hotel features a business center, a 24-hour front desk, and RV/bus/truck parking. WiFi in public areas is free. Other amenities include a vending machine.
Econo Lodge Massena Hwy 37 offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 33-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Wireless Internet access is complimentary. This hotel offers access to a business center. For a surcharge, an airport shuttle (available on request) is offered to guests. This Massena hotel also offers a terrace, a vending machine, and RV/bus/truck parking. Onsite self parking is complimentary.
Econo Lodge Massena Hwy 37 has designated areas for smoking.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request
Free self parking on site
RV/bus/truck parking on site
Family friendly
Crib (surcharge)
In-room microwave
In-room refrigerator
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Towels provided
Entertainment
33-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 5.00 at check-out
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per stay
Cribs (infant beds) are available for USD 35.0 per stay
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 7 per person (one-way)
Airport shuttle fee per child: USD 5 (one-way), (from 5 to 12 years old)
Pet fee: USD 35.00 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: USD 35.0 per stay
Rollaway bed fee: USD 35.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
This property does not have elevators
Property is also known as
Econo Lodge Hotel Massena
Econo Massena Hwy 37 Massena
Econo Lodge Massena Hotel
Massena Econo Lodge
Econo Lodge Massena Hwy 37 Hotel
Econo Lodge Massena Hwy 37 Massena
Econo Lodge Massena Hwy 37 Hotel Massena
Econo Lodge Massena Hwy 37 Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 127 out of 467 reviews" "
10 - Excellent
127
Rating 8 - Good. 181 out of 467 reviews" "
8 - Good
181
Rating 6 - Okay. 90 out of 467 reviews" "
6 - Okay
90
Rating 4 - Poor. 43 out of 467 reviews" "
4 - Poor
43
Rating 2 - Terrible. 26 out of 467 reviews" "
2 - Terrible
26
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Kathi
Sep 25, 2024
Liked: Cleanliness
Very happy the room was clean. Property needs TLC badly. Website shows this great breakfast available to us which is one of the reasons I chose this place and NOTHING was available to us. The Breakfast room is closed and the inroom coffee was terrible. A partial refund would be nice as the add is not what was delivered to us.
While this hotel might appear from the road as rundown place, it deserves a second look! Excellent amenities, clean, easy check-in and very safe. Plenty of parking space and conveniently located. I was pleasantly surprised with the room! Much larger and cleaner than some nice hotels I've stayed at. Will definitely return on my next trip.
The women who checked us in was outstanding. We managed to arrive a day early, and she was very helpful in setting us up with a second night. Down side was the hotel was a little far out from local eateries. But definitely a clean comfortable place.
Staff was friendly, accommodations were beyond convenient. Plus the area was rural so it was nice, peaceful, and quiet
Christopher
Stayed 3 nights in Jul 2024
8/10 Good
Verified traveler
Jun 9, 2024
Liked: Staff & service
We have stayed at this hotel previously and have no issues. The room was comfortable and the staff was pleasant. The only problem we had this weekend was the price gauging due to the weekend. There was no reason to more than double the room price. That was taking advantage of the clients. That shows a lack of integrity and greed is more important then your clients.
Room was clean and kept. Beds are very hard. Fire alarm went off at 4 am. Had to clean the coffee maker in the room before I could use it. No one works front desk.
Shawna
Stayed 2 nights in May 2024
8/10 Good
Stephen
Apr 13, 2024
Liked: Cleanliness
Stephen
Stayed 2 nights in Apr 2024
8/10 Good
Elizabeth
Traveled with family
Apr 10, 2024
Liked: Cleanliness, staff & service, room comfort
The staff were great. Very accommodating, helpful and nice. Definitely a good place to stay if you’re just looking for some place to sleep. Not walkable to anything.
Because it was an older property, we were glad we didn't smell musty smoke from the days of smoking in rooms. When checking out it took a bit for someone to come to the counter. Could have been eating their breakfast.