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MelRose Relais

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December 2024
January 2025

Photo gallery for MelRose Relais

Exterior
Front of property
Superior Room | Premium bedding, down comforters, memory foam beds, minibar
Brunch served, Italian cuisine, pool views
Junior Suite, Terrace, Sea View | Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
Via Partenope 40, Massa Lubrense, NA, 80061
  • Puolo Beach
    13 min walk
  • Bagni Regina Giovanna
    2 min drive
  • Baths of Queen Giovanna
    4 min drive
  • Sorrento (RRO-Sorrento Heliport)
    7 min drive

Room options

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | Premium bedding, down comforters, memory foam beds, minibar

Suite, 1 King Bed, Sea View

  • 323 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

  • 226 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Terrace, Sea View

Junior Suite, Terrace, Sea View | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, Terrace, Sea View

  • 258 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Quadruple Room

  • 269 sq ft
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • 269 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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$99 total
includes taxes & fees
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

MelRose Relais

Massa Lubrense apartment close to Puolo Beach
Along with an outdoor pool, this apartment building has a restaurant and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, a free beach shuttle, and a free manager's reception. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite. Each apartment offers comforts like a memory foam bed and premium bedding, plus free WiFi and a flat-screen TV with satellite channels. Added amenities include free wired internet, a private yard, and a minibar. Housekeeping is available on request.
MelRose Relais offers 8 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Massa Lubrense apartment provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The apartment also has a snack bar/deli. Guests can unwind with a drink at one of the apartment's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Mediterranean apartment also offers an outdoor pool, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Parking is available onsite for a surcharge.

MelRose Relais has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:30 AM and 10 AM. A complimentary manager's reception is offered each day.
MelRose Relais - This poolside bar specializes in Italian cuisine and serves brunch and light fare. Happy hour is offered.
MelRose Bistrot - Overlooking the ocean, this bistro specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Beach

  • Beach nearby
  • Beach towels
  • Free beach shuttle

Pool/Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Self parking on site (EUR 15 per day)
  • Onsite parking includes off-street options

Family friendly

  • Babysitting (surcharge)
  • Crib: EUR 10 per day
  • Highchair

Restaurants on site

  • MelRose Bistrot
  • MelRose Relais

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Champagne service
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Minibar
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 35 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Games

Outdoor areas

  • Garden
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No elevator
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a village
  • Near a hospital
  • Near a train station
  • Near the airport
  • Near the bay
  • Near the boardwalk/promenade
  • On the waterfront

Things to do

  • Scooter/moped rentals nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 8 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per day
Cribs (infant beds) are available for EUR 10 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day
  • Rollaway bed fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Residence Puolo Apartment Massa Lubrense
Residence Puolo Apartment
Residence Puolo Massa Lubrense
Melrose Massa Lubrense
MelRose Relais Apartment
MelRose Relais Massa Lubrense
MelRose Relais Apartment Massa Lubrense

MelRose Relais Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 174 out of 206 reviews" "
Rating 8 - Good. 22 out of 206 reviews" "
Rating 6 - Okay. 8 out of 206 reviews" "
Rating 4 - Poor. 1 out of 206 reviews" "
Rating 2 - Terrible. 1 out of 206 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect vacation and great location. A real hidden gem.
Stayed 8 nights in Aug 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, room comfort
Absolutely amazing hotel! Super clean, family friendly, the pool area is beautiful and the food is delicious! Check in was seamless and all the staff, waiter, bartender and property manager were friendly, happy and helpful! Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Takesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WOW! What a great boutique hotel in Sorrento, Italy. The owner was so sweet and attentive to details. All the staff especially Luigi was so nice. It’s a lovely place with a great sunset view. There was an onsite Bistro for breakfast, lunch, and dinner options. The location is also easy accessible for public transportation. They will also help and book any tours you may want to experience. GREAT STAY AND WILL BE BACK.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The owner was phenomenal communicating with us on WhatsApp before our arrival after train delays and missing the check-in timeframe. She even told us she would make a reservation at their restaurant onsite to make sure we would have a good meal after a long day. Along with a recommended boat tour (which was AMAZING) and providing to-go breakfast bags for our early checkout we LOVED our short stay and will absolutely stay again if we have the opportunity.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here and right at arrival the hotel staff made us feel not only welcome, but excited for our stay. They were extremely accompanying and even offered free shuttle service to their partnering restaurants that were delicious. I can not say enough great things about the hospitality here. We loved our stay MelRose! Thank you all so much!
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. They provided amazing recommendations for food, shopping, etc. The place was quiet but located near a bus stop and also had private parking. Beautiful views from their dining area!
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, room comfort
Great stay just outside of Sorrento
We had a lovely stay at MelRose Relais! The hotel was quiet, the staff very nice and the food at the restaurant delicious. Special shout out to the bartender who made excellent cocktails (although pricy)! The hotel is located outside of Sorrento and is accessed by public bus or by car. Please note walking to Sorrento is not an option as there are no sidewalks and the one street from one town to the other is windy with poor visibility and no lights at night. We had some trouble with the bus the first few days of our stay as there was construction on the road, the bus was only coming by in the morning and evening. Otherwise the bus was quite convenient and cheap. Taxis are an option but expensive (35-45 euros). Overall the hotel was nice and a great deal for the amenities offered but perhaps a little far from everything if you don't have a rental car.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is not a property, it’s an invitation into the beautiful family at Melrose Relais! I have never been treated so well in my life! We were so well catered towards from the welcome tour to dinners to helping us get around. Please don’t miss an opportunity to be swept off your feet with this beautiful hotel and the friendliest staff/team in Sorrento/Massa Lubrense
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
MelRose is such a wonderful escape from the hustle and bustle of Sorrento. It was a peaceful, beautiful oasis to come back to each day. The staff is incredibly helpful and welcoming - the dinning crew was exceptional. Perfect distance from Sorrento center and able to access anywhere easily - having a car was very useful.
Stayed 3 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, room comfort
Fantastic hotel
Great stay at the Melrose Relais, great service from start to finish. Spotless hotel and very welcoming. Restaurant was excellent and staff always very helpful. Looking forward to staying again. I believe only 12 rooms blways felt like we were alone although hotel was full. Bus stop very close by so getting in and out of Sorrento town was very easy.
Stayed 6 nights in Jun 2024

10/10 Excellent

Amir

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. The food and drinks was amazing. Waiters, cook, bartender were knowledgeable, entertaining and professional. We had amazing time definitely one of highlight of Italy trip
Stayed 3 nights in Jun 2024

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
Nice views
Great place, need to be careful with google maps...great views, beautiful place...
Stayed 1 night in Jun 2024

10/10 Excellent

andres

Liked: Cleanliness, room comfort
Sorrento great hotel
Superb service. Very friendly staff and owner- really made us feel welcomed. Very nice property. The chef and food were excellent with great service. Very clean and decorated with taste. We hope to be back in future trips and recommend this property without hesitation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an absolutely amazing stay here. The host was very communicative and friendly throughout the booking and arrival process. The property was beautiful and the room was perfect for us. When arriving to Italy our flight was hours late and we did not arrive to property until around midnight. Upon arrival we were kindly greeted and taken into the restaurant connected to the property. To our surprise the staff was gladly awaiting our arrival and prepared a fresh and delicious two course meal for us. The hospitality and kindness with which we were met upon arrival and throughout our stay was unprecedented. I would highly suggest staying here and hope to return soon.
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful, quiet, and safe. The rooms were in immaculate condition. Property staff communication was excellent. We appreciated the free shuttle service to nearby restaurants which were also amazing. The only criticism was the limited hot water for the shower. Our favorite part of the stay was the restaurant attached to the property. The breakfast was exceptional every morning. What really made it special was the wait staff though. Mimo and Luigi in particular were so kind, attentive, and friendly. This was the first place we stayed on our honeymoon and those two really set the tone for first impressions of the locals. We had a wonderful time and would absolutely recommend this place to others!
Stayed 3 nights in Apr 2024

8/10 Good

Michael, Markham

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and then hotel was very boutique. All the communication was handled via WhatsApp which made things very easy for us to book dinners and stuff
Stayed 4 nights in May 2024

6/10 Okay

JUAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but staff is not accommodating, my cloth was ruined and I have pictures of the day before and they said well. Some wall moist in the bathroom. Inconveniently far they were fixing the road and you cannt pass between 9 to 5 you are stuck also the bus is almost in front but staff don’t know how late they run. The restaurant staff, chef the food and the bartender and the bar great and excellent manners. I wouldn’t stay because the front desk leaves early and it’s far with very limited wifi and no taxis pass by. Unless you have a car and want to stay far out and loose some morning and return time not great location to take ferry’s and go around amalfi coast
Stayed 4 nights in May 2024

10/10 Excellent

Rae

Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent. The room is very clean.
Stayed 2 nights in May 2024

8/10 Good

Denise, BROOKLYN

Stayed 2 nights in Apr 2024

10/10 Excellent

Alberto

Liked: Cleanliness, room comfort
Habitacion muy espaciosa, y con un baño excelente. Un buen terreno con plantaciones de olivos y limoneros. Excelente lugar de descanso, a 10 minutos del centro de Sorrento. Tanto el check in como el out fueron de manera virtual y funciono perfectamente. Relais altamente recomendable
Stayed 4 nights in Oct 2023

6/10 Okay

Fabio Estevao Berti

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A/C very noise and if you need order the food hotel a lot options was out of stock!