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Hotel Jaccarino

4.0 star property

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December 2024
January 2025

Photo gallery for Hotel Jaccarino

Outdoor pool, sun loungers
Balcony
Outdoor banquet area
Deluxe Triple Room, Terrace, Sea View | Balcony
Deluxe Triple Room, Terrace, Sea View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Laundry
  • Room service
  • Pet friendly

Explore the area

Map
Via Nastro Verde 4, Sant' Agata sui Due Golfi, Massa Lubrense, NA, 80064
  • Sorrento Cathedral
    8 min drive
  • Deep Valley of the Mills
    9 min drive
  • Corso Italia
    9 min drive
  • Sorrento (RRO-Sorrento Heliport)
    20 min drive

Room options

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Comfort Double Room, Balcony

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room, Sea View

  • 205 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Triple Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Room, Pool View, Annex Building

Comfort Room, Pool View, Annex Building | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Comfort Room, Pool View, Annex Building

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, Terrace, Sea View

Deluxe Triple Room, Terrace, Sea View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Room, Terrace, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room, Terrace, Sea View

Deluxe Double Room, Terrace, Sea View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, Terrace, Sea View

  • 205 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Single Room, 1 Twin Bed

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Triple Room, Balcony

Comfort Triple Room, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Comfort Triple Room, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Jaccarino

4-star Massa Lubrense hotel close to Piazza Tasso
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Hotel Jaccarino offers 83 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Jaccarino features an outdoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a rooftop terrace, an arcade/game room, and multilingual staff. A complimentary area shuttle within 7 kilometers is available for guests. Onsite uncovered self parking is complimentary.

Hotel Jaccarino is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Terrazza Jaccarino - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare.
Risotrante Vesuvio - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Open daily.
American Lounge Bar - This cocktail bar overlooks the ocean. Open daily.
Bar Piscina - This bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Snack bar/deli

Restaurants on site

  • American Lounge Bar
  • Bar Piscina
  • Risotrante Vesuvio
  • Terrazza Jaccarino

Things to do

  • Arcade/game room
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Highchair
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per day
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 15063044alb0193

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Jaccarino
Hotel Jaccarino Massa Lubrense
Jaccarino
Jaccarino Hotel
Jaccarino Massa Lubrense
Hotel Jaccarino Hotel
Hotel Jaccarino Massa Lubrense
Hotel Jaccarino Hotel Massa Lubrense

Hotel Jaccarino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 265 reviews" "
Rating 8 - Good. 93 out of 265 reviews" "
Rating 6 - Okay. 37 out of 265 reviews" "
Rating 4 - Poor. 8 out of 265 reviews" "
Rating 2 - Terrible. 1 out of 265 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
The pool hours are too limited. But the rest is up to par. Good breakfast ans the rooms are very confortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing pool and view. They had cold water in their lobby and gave us a free reusable bottle upon check-in which was very helpful in the hot summer heat. Everything was very expensive but service was great and amenities couldn’t be beat. Our room was clean and very retro style. However the surrounding area is not walkable as this hotel is on a hill. If you want to get down to Sorrento you have to call a taxi or take the hotel’s free shuttle, which was very convenient.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about Jaccarino was that if you booked a tour, that there was a shuttle to drop you off at a close meeting place so you can get to the tour on time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We searched hotels for a few weeks before booking the Jaccarino. We must have looked at 40-50 hotels in the region before settling on this one and, after our week long visit, we were glad we did! The staff are superb, friendly and efficient while not being intrusive. The main areas, pool, bar and restaurants are all very nice places to be. The bed was comfortable and super clean each day. The WiFi was fast and the food and drink were both reasonably priced and very tasty! There are a number of great restaurants within a short (and mostly flat) walk and the free shuttle bus to Sorrento was clean, reliable and well driven. The whole place has an authentic 'Italian family' atmosphere (it is NOT a faceless corporate chain hotel) and the personal touch of the staff made us feel very welcome. Would we stay again and / or recommend to family and friends? Absolutely 'yes'! Oh, and one last thing, the view from the terrace, pool and some of the rooms is simply breathtaking!
Stayed 7 nights in May 2024

10/10 Excellent

Rani

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely recommend upgrading to a seaview room, the view is breathtaking. The hotel is clean and pool is fantastic. There is a 10 min. walk to a local village, which is lovely and quaint. Alot of tourist meet up at the restuarants there. The shuttle service from the hotel is extremely helpful to go to town or other locations. I would suggest taking the tours suggested in the Hotel. Overall, I will definitely be coming back. Thank You Hotel Jaccarino
Stayed 2 nights in Sep 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the nicest hotel we stayed at on our Italy vacation. The place was super clean. The front desk was excellent. Thank you Marta for all the advice! The room was spacious with a separate area for a child to sleep. It's a old historic hotel. We didn't know when booking that just up the hill behind the hotel was an entire community full of fun shops and restaurants that come alive in the evening. The hotel offers a shuttle from the town of Sorrento which was a huge plus. They will take you to the train station as well. The pool was awesome and the views from our room were really special. Some really wonderful restaurants can be found within walking distance and are a must see. Try Lo Stuzzichino restaurant and a boat cruise of the Amalfi coast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kelly-Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Jaccarino exceeded all of our expectations. The staff were absolutely amazing and felt like family from the get go. Thank you so much for the amazing service, friendly attitudes, and making us feel so welcome. Special mention to the waitstaff in the restaurant at breakfast and dinner time, they were so lovely and we hated saying goodbye when we left! We will definitely be back!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

chunjiang

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Would come back
Large old hotel with beautiful grounds. Plenty different areas inside and out to sit around to read or chat with friends. Nice convenient location, only two minutes walk to a little village with good restaurants, grocery stores and small shops. Shuttle bus to Sorrento few times daily. Average quality breakfast. Beautiful swimming pool. Live music on Sunday nights.
Stayed 6 nights in Jul 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Beautiful view from terrace. Quaint hotel full of character. Didn’t like our room view so the manager Renato changed room for us obligingly. Would have given higher rating but bed and pillows were hard. Free bus to sorrento was a bonus. Reception, Bar, terrace and cleaning staff very friendly. Would definitely stay again. Great location with some lovely restaurants close by.
Evening View from our room after we changed.
Stayed 7 nights in Jun 2023

10/10 Excellent

Maria Belen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was all perfect. The place is beautifull. I highlight the attention of Renatto, he help us in everything we needed
Stayed 4 nights in Jun 2023

10/10 Excellent

TERRENCE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to have stayed linger to explore the area more
Stayed 1 night in Oct 2022

10/10 Excellent

Elizabeth A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful hotel with a fabulous view.
Stayed 1 night in Sep 2022

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
We like the Jaccarino as the view of the bay of Sorrento and Mount Vesuvius is the best and the staff are helpful. It backs on to a lovely Italian village (St Ágata) where you can eat in friendly restaurants. The only negatives are no kettle in the room (so we take one with us)
Stayed 7 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Italian getaway
Great hotel! Amazing views and customer service was one of the best! Hotel is a little out of town of sorrento but with the free hotel shuttle made it so much easier :)
Stayed 2 nights in Sep 2022

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed staying here very much
The property is very nice and the view is worth seeing. Short walk into the village which has some fantastic restaurants and several times a day shuttle service to Sorrento. I wasn’t planning to stay there when I booked it because I thought the hotel was on Capri but I can’t complain about this mistake.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

8/10 Good

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant!
Very pleasant stay! Amazing views, good breakfast and food in general. Staff members are polite and friendly. The hotel looks a bit dated and tired here and there but overall it worth what we paid.
Stayed 2 nights in Jul 2022

10/10 Excellent

Michelle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s a bit hard to get to this hotel from Touristy areas but not impossible, the highlight is the pool and dining area here, it over looks the gulf of Naples and it’s BEAUTIFUL, we enjoyed the hotel shuttle to sorrento, it’s very on time. The breakfast buffet was the best we’ve had during our trip. Lots of varieties of fruits, pastries and meat. However the room was outdated and smells bad because the sewage scent from the washroom kept coming in. Our room happened to be beside a dog that just kept barking. Good thing we didn’t spend a lot of time in the room. Overall we enjoyed our stay considering the price point.
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Jaccarino! It had beautiful views, clean service, and a delicious breakfast! The atmosphere was beautiful and we even loved the free live music on the patio on Friday night! The only thing that we didn’t love was that when we were trying to checkout early to get to our flight on time, no one was at the desk for over 10 minutes.
Stayed 6 nights in Jun 2022

8/10 Good

David, Redding

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was pretty remote and it was hard (and expensive) to get down the hill to Sarreno
Stayed 2 nights in May 2022

10/10 Excellent

Marwan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Awesome staff. Thanks again to Martha at the front desk. 🙏
Stayed 3 nights in May 2022

6/10 Okay

Derek

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and the view. We also enjoyed the short walk into the small town.
Stayed 3 nights in Sep 2019