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Mashikokan Satoyama Resort Hotel

3.5 star property

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Photo gallery for Mashikokan Satoyama Resort Hotel

Free toiletries, hair dryer, slippers, towels
Property grounds
In-room safe, desk, laptop workspace, blackout drapes
Lounge
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Room service
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

Map
243-3 Mashiko, Hagagun, Mashiko, Ibaraki, 321-4217
  • Saimyoji Temple
    ‪4 min drive‬
  • Mashiko Museum of Ceramic Art / Ceramic Art Messe Mashiko
    ‪4 min drive‬
  • Igashira Park
    ‪12 min drive‬
  • Ibaraki (IBR)
    ‪56 min drive‬

Room options

View all photos for Japanese Style Room with Open-air Bath

In-room safe, desk, laptop workspace, blackout drapes

Japanese Style Room with Open-air Bath

  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room with Tatami area

In-room safe, desk, laptop workspace, blackout drapes

Twin Room with Tatami area

  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Style Room for 6 People, Newly Open in December, 2020

In-room safe, desk, laptop workspace, blackout drapes

Japanese Style Room for 6 People, Newly Open in December, 2020

  • Sleeps 5
  • 5 Twin Futons

View all photos for Modern twin room with tatami area

In-room safe, desk, laptop workspace, blackout drapes

Modern twin room with tatami area

  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese Style Room

In-room safe, desk, laptop workspace, blackout drapes

Japanese Style Room

  • Sleeps 7
  • 7 Twin Futons

Similar properties

Exterior

Fairfield by Marriott Tochigi Motegi

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.7 out of 5, Exceptional, (36)
The price is $95
per night
$115 total
includes taxes & fees
Feb 21 - Feb 22
Fairfield by Marriott Tochigi Motegi

About this property

Mashikokan Satoyama Resort Hotel

3.5-star Mashiko ryokan with coffee shop/cafe
This smoke-free ryokan features a full-service spa, a fitness center, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, conference space, and laundry facilities are onsite.
Mashikokan Satoyama Resort Hotel offers 59 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the ryokan include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa, Fuwari - Women Only. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

The ryokan offers a coffee shop/cafe. Wireless Internet access is complimentary. In addition to a full-service spa, Mashikokan Satoyama Resort Hotel features hot springs and a fitness center. This business-friendly ryokan also offers spa services, gift shops/newsstands, and complimentary newspapers in the lobby. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Mashikokan Satoyama Resort Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9 AM.
Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 per person
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot springs

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Full-service spa

  • 24-hour public bath
  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1650 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Satoyama Resort Hotel
Mashikokan Satoyama
Mashikokan Satoyama Mashiko
Mashikokan Satoyama Resort Hotel Ryokan
Mashikokan Satoyama Resort Hotel Mashiko
Mashikokan Satoyama Resort Hotel Ryokan Mashiko

Mashikokan Satoyama Resort Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 158 reviews
Rating 8 - Good. 61 out of 158 reviews
Rating 6 - Okay. 23 out of 158 reviews
Rating 4 - Poor. 18 out of 158 reviews
Rating 2 - Terrible. 1 out of 158 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wecloved the onsen baths. The people very helpful. The room lovely, the food delicious. The robes and the shop. We will come again. Thank you particularly to Yuki who was very kind to us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Meng

Stayed 2 nights in Feb 2024

10/10 Excellent

Jeri

Traveled with partner
Ultimate relaxation environment! Staff extremely helpful even with language barrier the desk clerks went above and beyond to help us with travel arrangements, taxis, food delivery, and more. The breakfast was incredible with the servers and chefs kindly providing an ultimate Japanese experience. Everyone showed us kindness and genuine hospitality all the way to housekeeping and management. Definitely recommend this place to anyone who needs an amazing getaway. Top notch! The in room onsen was serene. The general onsen gorgeous with beautiful waterfalls. Only topped by the genuine concern for our wellbeing 🙏
Stayed 2 nights in Apr 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere of the place was both friendly and relaxing. All the staff were exceptional. We loved our stay at Mashikokan Satoyama Resort Hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place for our little group to begin our trip in Japan. The (included) breakfasts and dinners were amazing, gourmet and generous. The hot spring pools were so relaxing and renewing. Our bedrooms were quite large and comfortable. The staff were incredibly helpful--driving us into town for our pottery touring, helping us figure out the best way to get to Tokyo, even writing down a few essential/survival phrases in Japanese for us ;-) I will always remember Mashikokan as a special part of our trip.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very old building but it was clean. The food was delicious too. The employees were kind. The room and bath are far away, and there are stairs, so it is inconvenient for people with disabilities. I like Satoyama Resort Hotel. I'm thinking of coming to stay next year as well.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Never recommend
Very bad design. No elevator access from the front to guest room floors at all. Air conditioning is not covering the bedroom. Noises from upstairs, next door and corridors. No room slippers and small TV.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private onsen room
I had changed something about my reservation after my initial booking. When I arrived I was given my original cheaper room (I had upgraded) and the desk attendant didn't catch it at first. After realizing the mistake they were extremely apologetic and moved us to our upgraded room with the private outdoor ofuro tub. The kaiseki dinner and breakfast were fantastic.
Stayed 1 night in Jan 2021

10/10 Excellent

Arisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back!!
I had an exaeptionaly comfortable stay at Mashikokan. I did not want to leave..... great hot spring I could stay in the bath for hours. Great breakfast and dinner with local ingredients. Great gift shop to share my experience with family and friends.
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Great hotel
Totally, it was good to stay there. The distance between lobby and room is too far.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with a friend for 3 nights, wanted to get away from the big city and spend some time in the countryside. We had a great time, the hotel staff was very friendly and helpful. Unfortunately there’s no restaurant in the hotel so if you don’t have a car and it’s raining outside getting the food can be problematic. Also no shower in the standard room but it’s OK since there’s a plenty of space in the onsen area. We had fun but I wouldn’t stay there for more than 2 nights
Stayed 3 nights in Dec 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor & indoor Hot Water Spa was amazing, but too bad the large waterfall backdrop is broken, now the stones are just illuminated. Service and cleanliness is impeccable. It and the town of Mashikokan are extremely hard to get to with public transportation from Narita Airport. The front desk attendant & concierge, (Mr. Suzuki), is awesome.!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Alvin, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place for relaxing. Highly recommend for your vacation with Family.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Stephen, New Zealand

Liked: Cleanliness, staff & service, room comfort
3 night stay in rural setting
Lovely place. Friendly staff. Limited English spoken or in signage. Clean but dated decor. Good local food. Reasonable prices.We had a late arrival on the first night and were put into a substandard room by mistake; had to make up our own beds (futons), no towels or instructions on using the onsen. Management were very apologetic the next day.we hired bikes from the hotel because the hotel is 30 minutes from Mashiko.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Room is very spacious and nice. Breakfast is traditional Japanese style, pretty and good. Dinner I thought I can shoose from restaurants inside hotel but they weren't available so if you want to eat at hotel, need to include with reservation. Hot spring was nice. No bath in the room. Mashiko is really beautiful and my soul was filled in many ways. Shoji Hamada Sankokan museum was really good. Kanoya gallery has best ceramics in town.
Stayed 1 night in May 2018

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chef's culinary prowess, artistry of both food and presentation on broad array of beautiful, local pottery were impressive.

8/10 Good

yukio

温泉が良かった
Stayed 1 night in Oct 2024

6/10 Okay

YASUHIRO

Stayed 1 night in Oct 2024

10/10 Excellent

Sze Teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Noriyuki

Traveled with family
Liked: Staff & service
フロントから、らせん階段を登り、さらにエスカレーターを上がつて、ようやく、お部屋のある各階に向かうエレベーターがあります。荷物持って螺旋階段は、お年寄りや小さい子ども連れにはキツいかなと。また、エスカレーター付近や各階の廊下には冷房がなく、めちゃ暑かったです。 食事はボリュームがあまりなく、特別なものはなかったです。 温泉は良かったですが、上記のとおり、大浴場から部屋までの廊下に冷房がかかってないので、部屋に戻るまでに汗が吹き出てしまいます。 スタッフの方はとても丁寧でした。
Stayed 1 night in Aug 2024

8/10 Good

Kohei, Kawagoe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントから２階に上がる為には階段の利用しかない？ようで、大荷物の人にはかなり苦痛な印象があった。
Stayed 1 night in Jul 2024

6/10 Okay

かずゆき

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
料理がいまいちでした💦
Stayed 1 night in Aug 2024