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Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Lobby
Exterior
Lobby
Room, 2 Queen Beds | Free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Martinsburg Mall
    ‪4 min walk‬
  • For the Kids, By George Children's Museum
    ‪3 min drive‬
  • Adam Stephen House
    ‪3 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Towels

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Martinsburg, WV

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, (411)
The price is $122
per night
$138 total
includes taxes & fees
May 19 - May 20
Home2 Suites by Hilton Martinsburg, WV

About this property

Tru By Hilton Martinsburg

Martinsburg hotel with free breakfast
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This Martinsburg hotel also offers a fitness center, laundry facilities, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Martinsburg is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 139 out of 176 reviews
Rating 8 - Good. 24 out of 176 reviews
Rating 6 - Okay. 7 out of 176 reviews
Rating 4 - Poor. 0 out of 176 reviews
Rating 2 - Terrible. 6 out of 176 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ellis

Stayed 1 night in Jan 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stay itself was fine. You can tell its a new construction because the walls are so paper thin you can hear everything. Conversations on the floor below us as well as the tvs in the rooms on either said were easily heard and hard to ignore. No microwave or coffee in the room. Blankets were rough feeling. Also no drawers at all.
Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Tru but

Coffee station had no cups at arrival and for breakfast in the morning there was no scrambled eggs or sausage and entirely empty.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was amazing. So kind. Room was clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. This is the second stay at a Tru hotel. Both visits have been great. The hotel is clean, modern, and new. Friendly staff, and a good breakfast. I like the 24 hour coffee. Good hotel for pets.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute modern hotel with great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Pierre Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jalon

Stayed 1 night in Jan 2025

10/10 Excellent

KALEAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kandy

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

John E

Stayed 1 night in Jan 2025

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ayron n, Glen Rose

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk from Houston TX was so nice and easy to deal with. Very helpful. Give her a raise.
Stayed 1 night in Oct 2024

10/10 Excellent

Staci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

Porscha

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Convenient nice hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

ERIC, Charlottesville

Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people. Clean facility. Rooms are small, but comfortable. There was no ice bucket or coffee pot in the room, but i didnt need either on this trip. The breakfast didnt offer much variety. I will stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jayson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2024