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Holiday Inn Martinsburg by IHG

3.0 star property

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Photo gallery for Holiday Inn Martinsburg by IHG

Exterior
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Ballroom
Breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
$124
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
301 Foxcroft Avenue, Martinsburg, WV, 25401
  • Belle Boyd House
    ‪3 min drive‬
  • Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪4 min drive‬
  • For the Kids, By George Children's Museum
    ‪4 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Holiday Inn Martinsburg by IHG

3-star Martinsburg hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Martinsburg by IHG offers 120 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Martinsburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Martinsburg by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 7514 square feet (698 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Martinsburg by IHG is a smoke-free property.

Full breakfasts are available for a surcharge.
Heatherfields Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 7 to 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Heatherfields Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 7,514 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.0 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 10 per person
  • Pet fee: USD 50.0 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Martinsburg
Holiday Inn Martinsburg
Martinsburg Holiday Inn
Holiday Inn Martinsburg Hotel Martinsburg
Holiday Inn Martinsburg Hotel

Holiday Inn Martinsburg by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 642 reviews
Rating 8 - Good. 171 out of 642 reviews
Rating 6 - Okay. 38 out of 642 reviews
Rating 4 - Poor. 21 out of 642 reviews
Rating 2 - Terrible. 14 out of 642 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and out.
Stayed 1 night in May 2025

2/10 Terrible

Lee

Traveled with family
Disliked: Staff & service
The HI did not have the booking and the girl at the desk did not care about anything but answering the phone to take reservations for the Sunday brunch. The customer service was aweful. No manager to talk to and and did not want to offer any help will never stay at a Holiday Inn.
Stayed 1 night in May 2025

10/10 Excellent

ralph, MARYSVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding!
Stayed 1 night in May 2025

10/10 Excellent

Randall

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. We stay there every year on our drive back from SC to NH. Great breakfast comes free with the room—and you order it fresh from the menu, not just the usual buffet that most hotels offer. Also pet friendly so we can bring our dog. Super convenient location right off the highway and near several good restaurants. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
The breakfast and dinner available on the premises! Very convenient and good choice of food.
Stayed 1 night in Apr 2025

4/10 Poor

Mario, Salisbury

Liked: Cleanliness
Property was decent. Woke up to NO hot water. That was a week ago. Still haven’t gotten a sorry or any type of compensation
Stayed 1 night in Apr 2025

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to dining options. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Othon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. Location was convenient
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy, Cortland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it - clean - safe - staff was amazing- very easy check in
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025

8/10 Good

Joseph, Greensburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was convienent for what I was there for. What was bad was the cafe does not open on time, the vending machines do not take cards and the atm did not work.
Stayed 2 nights in Mar 2025

10/10 Excellent

JUDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SATISFACTION

I waa very satisfied with my stay which is why I chose this hotel
Stayed 2 nights in Mar 2025

8/10 Good

Kinsey

Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in/out, parking available, clean, comfortable rooms. Have stayed 3 times and all 3 have been excellent experiences.
Stayed 1 night in Mar 2025

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Lit très confortable , très propre, déjeuné ok,
Stayed 1 night in Feb 2025

10/10 Excellent

barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely accommodating and staff told my daughter Happy Birthday when they saw her. It made her day extra special as it just us and some of her friends ftrom school. I look forward to doing a quarterly girls bonding with our nonprofit.
Stayed 2 nights in Feb 2025

8/10 Good

Josée

Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Wonderful stay, very welcoming. Pool was clean and fun
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. Wish there was breakfast included
Stayed 5 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with excellent staff.
Stayed 1 night in Jan 2025

6/10 Okay

joscelyn

Liked: Cleanliness, property conditions & facilities
When I booked, it was stating that it had continental breakfast when I got to the hotel, there was a sign stating there was continental preference when I woke up in the morning and Cape Town for breakfast I was told there was no continental breakfast you had to pay for your breakfast Staff was not polite. No one graded say good morning. They just look at you with no manners or respect not even a smile or anything made me feel very uncomfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

raymond

Stayed 19 nights in Dec 2024