Holiday Inn Express Charles Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charles Town by IHG

Rooftop terrace
Outdoor pool
Exterior
Lobby sitting area
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Hollywood Casino at Charles Town Races
    ‪16 min walk‬
  • Jefferson Medical Center
    ‪2 min drive‬
  • Charles Town Library
    ‪3 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪45 min drive‬

Room options

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Charles Town by IHG

Charles Town hotel close to Hollywood Casino at Charles Town Races
An outdoor pool, a fitness center, and a business center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Holiday Inn Express Charles Town by IHG offers 145 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Charles Town by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express Charles Town by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Charles Town by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

JAMES

Stayed 2 nights in Oct 2024

8/10 Good

Nick

Stayed 1 night in Jul 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff, especially the breakfast room attendant! Nice spacious rooms, good location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service
It was close to our destination and near the restaurants as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rogelio, Culpeper

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a quiet place. It’s convenient to park and unload. The staff was fast and friendly. The room was clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Denis

Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
This hotel was very comfortable, quiet, and clean. A very good breakfast buffet, too! We would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine, ESTACADA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were wonderful and courteouse. Really enjoyed our stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean & tidy. Front desk professional & helpful. Lots to choose from for Breakfast. Close to casino, shopping, etc.. and shuttle available.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice, although the view from our room was a brick wall.
Stayed 2 nights in Oct 2024

8/10 Good

Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Christopher, Rapid City

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is a little dated and could use a remodel
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place. We'll definitely stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan, Hutchinson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not catch the name of the front desk associate on the night (about 10:30pm) of October 5, 2024, however, she was excellent! She is the PR image your company needs and should be proud of. She was very helpful and extremely pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

Curtis

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vending machines not working
Stayed 2 nights in Oct 2024

8/10 Good

Tim

Liked: Cleanliness
Bathroom sink was nearly plugged. Drained slowly.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its the little things
Stayed here in our way to a wedding to do some exploration at Harper's Ferry. Great location, excellent service and the best free breakfast we have ever had. It was nice to have a choice between firm and soft pillows, which were embroidered on the pillow case. Beds were comfortable and bathroom was clean. We had an katie with our room key but Mandy at the front desk, fixed it and accompanied us to the room to make sure. Everyone at the desk was pleasant and helpful. The breakfast had a great variety and they constantly refilled the items. Omlets, bacon, sausage, biscuits, gravy, make your own pancakes, fruit, toast, bGels, muffinsyogurt, cereal, cinnamon buns, oatmeal, juice, tea, coffee, was available.
Stayed 1 night in Oct 2024

10/10 Excellent

Matilda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Sep 2024