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Holiday Inn Express Charles Town, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Charles Town, an IHG Hotel

Rooftop terrace
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Room amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Hollywood Casino at Charles Town Races
    16 min walk
  • Jefferson Medical Center
    2 min drive
  • Charles Town Library
    3 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    43 min drive

Room options

View all photos for Room, Accessible, Non Smoking

Room amenity

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Mobility)

Room amenity

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room amenity

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Room amenity

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room amenity

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room amenity

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Charles Town

Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (1037)
The price is $135
per night
$151 total
includes taxes & fees
Dec 11 - Dec 12
Hampton Inn & Suites Charles Town

About this property

Holiday Inn Express Charles Town, an IHG Hotel

Charles Town hotel close to Hollywood Casino at Charles Town Races
An outdoor pool, a fitness center, and a business center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Holiday Inn Express Charles Town, an IHG Hotel offers 145 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Charles Town, an IHG Hotel features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express Charles Town, an IHG Hotel has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Charles Town, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1070 reviews" "
Rating 8 - Good. 229 out of 1070 reviews" "
Rating 6 - Okay. 41 out of 1070 reviews" "
Rating 4 - Poor. 21 out of 1070 reviews" "
Rating 2 - Terrible. 16 out of 1070 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay and the staff was great would recommend them to everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

María José

Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel with extremely pleasant working staff. Everyone who worked there always said "hello" or asked how everything was going. Breakfast was also very nice. We stayed for 2 nights and enjoyed it very much. Pool was a bonus!
Stayed 2 nights in Aug 2024

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2024

6/10 Okay

James

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff were excellent. Property seems to have some issues with moisture/water that causes the rooms to have a musty smell.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was convenient and clean
Stayed 1 night in Aug 2024

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The people were friendly and helpful, the breakfast was delicious and we liked the free rides.
Stayed 1 night in Aug 2024

4/10 Poor

LeAnn, Oklahoma City

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
No smart TV so we couldn't cast from our computer. Channel list only--no guide. Asked for additional blanket and were told they didn't have any. Asked if we could have comforter from empty room and were told they were full. They were definitely not full as there were very few cars in the parking lot. We were asked upon arrival if we were IHG members. We said we weren't, and he signed us up. We WON'T be using it!
Stayed 1 night in Aug 2024

8/10 Good

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to chain restaurants, clean, front desk helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Seamless check in and out.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great!
Stayed 2 nights in Aug 2024

8/10 Good

Larry

Stayed 1 night in Jul 2024

8/10 Good

Tyeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

CLEICE

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service
Stayed 1 night in Aug 2024

6/10 Okay

Rosa, Lakeside

Stayed 4 nights in Jul 2024

10/10 Excellent

Laura, Forest Hill

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to stay near Charlestown but not at casino. Charlestown is less than 2 miles away (and the casino is across the street for those who want it!). Bonus, they provide a shuttle - on request! - and will taken you and pick you up anywhere within 2 miles. Also has a nice outdoor pool which most area hotels do not.
Stayed 1 night in Jul 2024

6/10 Okay

JOHN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Property needs a lot of small repairs. Been neglected
Stayed 2 nights in Jul 2024

6/10 Okay

Indira

Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly place
This was a nice place to stay for the theatre festival in Shepherdstown. The motel was very clean, the breakfast was good, and the staff was friendly. The motel is right on the road to Shepherdstown, so it's a nice base-camp for exploring the area.
Stayed 5 nights in Jul 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There should be a grab bar on the inside of tub wall
Stayed 2 nights in Jul 2024

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024