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Mercure Marseille Centre Vieux Port

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Marseille Centre Vieux Port

Serves breakfast, lunch, and dinner
Business center
Business center
City view from property
City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
1 Rue Neuve Saint Martin, Marseille, Bouches-du-Rhone, 13001
  • La Canebiere
    6 min walk
  • Pulcinella
    1 min walk
  • Colbert Metro Station
    2 min walk
  • Marseille (MRS-Marseille - Provence)
    29 min drive

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Classic Double Room, 1 Double Bed

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Marseille Centre Vieux Port

4-star Marseille hotel, connected to a shopping center in 1st Arrondissement
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Mercure Marseille Centre Vieux Port offers 200 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 13993 square feet (1300 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Mercure Marseille Centre Vieux Port is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 13,993 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Centre Vieux Port
Mercure Vieux
Mercure Vieux Hotel
Mercure Vieux Hotel Marseille Centre Port
Accor Marseille Euro Centre
Mercure Marseille Centre Hotel Marseille
Mercure Marseille Centre Vieux Port Hotel
Mercure Vieux Port Hotel
Mercure Vieux Port
Mercure Marseille Centre Vieux
Mercure Marseille Centre Vieux Port Hotel
Mercure Marseille Centre Vieux Port Marseille
Mercure Marseille Centre Vieux Port Hotel Marseille

Mercure Marseille Centre Vieux Port Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 361 out of 917 reviews" "
Rating 8 - Good. 402 out of 917 reviews" "
Rating 6 - Okay. 98 out of 917 reviews" "
Rating 4 - Poor. 42 out of 917 reviews" "
Rating 2 - Terrible. 14 out of 917 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

NICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Emily, Farmington Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Brenna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and in need of refurbishment - there were holes in the wall. Shower had really poor water pressure. Staff was friendly but charged us twice for the hotel taxes. Breakfast was overpriced.
Stayed 3 nights in Jul 2024

10/10 Excellent

JANICE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the bar in the lobby and ability to get ice from the bar. Large elevator. Quiet room with great view. AC would only get moderately cool.
Stayed 2 nights in Jul 2024

8/10 Good

Sana

Business traveler
Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Brigitte

Stayed 1 night in Jun 2024

10/10 Excellent

claude

Stayed 1 night in May 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Great hotel, spacious room, and very comfortable. The staff were always helpful. The location is excellent. My only complaint is that the towels were small and quite threadbare. Otherwise, we enjoyed our stay at this hotel.
Stayed 2 nights in May 2024

4/10 Poor

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room below average. Not easy way to park the car (by the way, parking lot smelt urine everywhere) Front desk kind of rude (maybe it was because I don't speak French)
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniela

Stayed 1 night in Apr 2024

10/10 Excellent

Guy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the location near the old port very convenient for visiting the old port area and selection of restaurants, all within walking distance. Check in staff were very helpful. The parking location and way back was a bit challenging even with good instructions from staff (at night and with new rental car) however was very safe and secure. Room was fine except that we found the paper glasses provided were a bit of a letdown.
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Amanda

Stayed 2 nights in Mar 2024

8/10 Good

Ilias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a parking problem
Everything very good and at a fair price, except for parking. We arrived on Sunday early evening but had to wander in a vast parking, end up in a closed mall and behind closed doors trying to get to the reception before a "search party" liberated us.
Stayed 1 night in Mar 2024

8/10 Good

Frances Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and a great location!
Stayed 6 nights in Mar 2024

10/10 Excellent

Irina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing comfort
In the city centre, less than 10 min walking to the Vieux Port. Extremely comfortable bed, nice shower with Nuxe shower gel, decent room size. Breakfast was also very good, with delicious local cheeses and lots of options. Will definitely stay here again when in Marseille.
Stayed 4 nights in Dec 2023

4/10 Poor

Dahlia

Disliked: Property conditions & facilities

4/10 Poor

Mark, Hillsborough

This is not a 4 star hotel. Bathroom had combination body wash/shampoo. Not lotions. No conditioner. No bar soap. Gym had no glasses for water all week long. This rating is based on a 4 star hotel rating.
Stayed 6 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

VICTORIA

Stayed 1 night in Nov 2023

10/10 Excellent

Angélique

Stayed 1 night in Oct 2023

6/10 Okay

les

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The parking was offsite and when I couldn't find it after a very long day driving a male member of staff was very dismmissive of my problem. On leaving I found my car had been broken in to and when I reported this a female staff member said I had parked on the wrong level and dissmissed the event as nothing to do with them. later that day a different female staff member did help with my situation. Overall, they could indeed SHOULD have offered more assistance to our situation
Stayed 2 nights in Oct 2023

10/10 Excellent

Marion A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023