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Mama Shelter Marseille

3.0 star property

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December 2024
January 2025

Photo gallery for Mama Shelter Marseille

Premium bedding, in-room safe, desk, soundproofing
Restaurant
Terrace/patio
Restaurant
Interior entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Pet friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
64 Rue de la Loubiere, Marseille, Bouches-du-Rhone, 13006
  • Cours Julien
    10 min walk
  • La Canebiere
    13 min walk
  • Timone Hospital
    16 min walk
  • Marseille (MRS-Marseille - Provence)
    33 min drive

Room options

View all photos for Twin Room, 2 Twin Beds (Large Mama)

Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds (Large Mama)

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Queen Bed (Large Mama)

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Small Mama)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Medium Mama)

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mama Shelter Marseille

3-star hotel in 6th Arrondissement
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities.
Mama Shelter Marseille offers 125 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Marseille hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 3 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mama Shelter Marseille is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mama Shelter Marseille has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Marseille
Mama Shelter House Marseille
Mama Shelter Marseille
Marseille Mama Shelter
Mama Shelter Marseille Hotel
Mama Shelter Marseille House
Mama Shelter Marseille Hotel
Mama Shelter Marseille Marseille
Mama Shelter Marseille Hotel Marseille

Mama Shelter Marseille Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 400 reviews" "
Rating 8 - Good. 121 out of 400 reviews" "
Rating 6 - Okay. 26 out of 400 reviews" "
Rating 4 - Poor. 6 out of 400 reviews" "
Rating 2 - Terrible. 5 out of 400 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and chic place!
Stayed 10 nights in Aug 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Markus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Melanie

Traveled with partner
We stayed in Mama's in Paris during our trip as well and unfortunately one will compare. Mama's in Paris is located in an amazing area, beautiful patio with a great restaurant and wonderful menu. The menu in Marseille was limited but the food was great.
Stayed 2 nights in Sep 2023

6/10 Okay

Eunbi

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Reasonable price
The room wasn't very clean with some hair in the basin and on bed duvet. Breakfast brioche was dry. However the location was nice, and the staffs were friendly. I believe it's still nice overall for the price.
Stayed 2 nights in Jun 2023

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend a Marseille pour visiter et voir un match, nous avons adoré séjourner au Mama. Le staff est au top, le petit dej est toujours canon. 5 min a pied du metro, quartier calme. On vous conseille une boulangerie en haut de la rue qui s'appelle House of Pain, un regal! On retournera au Mama a Marseille pour un prochain match!
Stayed 1 night in Oct 2022

8/10 Good

Darween

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Filippo

Stayed 3 nights in Apr 2022

6/10 Okay

Marie-Sophie

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Great
Super comfortable bed, easy check-in and near a great local street for food/drinks. It was about 20/25 minutes walk away from the Old Port. Read some reviews about the location feeling a bit unsafe at night but even though the road with the hotel can be quiet it’s brightly lit and we felt fine.
Stayed 2 nights in Aug 2021

10/10 Excellent

Ari

Liked: Cleanliness, room comfort
A+
Super stay here. Highly recommended.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Nice stay
Friendly staff and nice hotel. Located about a 20 minute walk from the old port if you don’t mind walking.
Stayed 2 nights in Jul 2021

10/10 Excellent

Connor

Liked: Cleanliness, room comfort
great!
Great
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Clean, well located and easy to find. Comfortable and a great base to explore the city
Stayed 3 nights in Aug 2020

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, room comfort
Cool in Marseille
Mama Shelter doesn't disappoint, ample rooms, comfy beds, and great atmosphere that you will find in all their Hotels. Do be aware that the hotel is not located in the center of town, the neighborhood is more artsy and hipster and may be regarded as rough at night by many. The breakfast option is worthwhile, buffet style, complete and good quality food.
Stayed 1 night in Jul 2020

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, room comfort
Clean, nice and comfortable hotel. Nothing to complaint about.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky and friendly
An unusual hotel - bit of a strange location, but handy for transport once you get used to it. Friendly staff.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Mama stay
Nice hotel the outside is quite random but inside it’s well done and rooms are well isolated from the outside noise but there is a real problems with plugs that only work with the switch at the entrance of the room the n I tried to discuss that matter with the reception and I was told that it’s for saving energy and environmental issue Even though it’s a good agrément in general in that case it’s not appropriate and the plug near the bed should not be linked to the general switch that also leaves the light of the dressing and the entrance on Regarding the cleanliness the bathroom was clean but the floor was full of dust and other small things so it could have been washed properly and it remained the same for the duration of our stay Breakfast is good if not a bit expensive during the weekend So far I would recommend this hotel and maybe other rooms are even better
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was sparkling clean. The bed was super comfortable and it is very close to the cool area in the city.
Stayed 1 night in Sep 2019

8/10 Good

Taylor

Liked: Cleanliness, property conditions & facilities, room comfort
cute, clean, comfy but not worth price or location
location really far, beds are so comfortable, service was meh.
Stayed 1 night in Sep 2019

10/10 Excellent

ANTOINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great modern Hotel with the best breakfast !!
I always stay at the Mama Shelter Marseille for my business trip in Marseille. Rooms are comfortable and well equipped. But the best thing is the bar for after works cocktails with DJ. And don't forget to let you enough time to enjoy the most fabulous breakfast you ever seen.
Stayed 1 night in Sep 2019