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InterContinental Marseille - Hotel Dieu by IHG

5.0 star property

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Rooftop terrace
Classic Room, 2 Twin Beds, Terrace, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar
Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, minibar
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool

Explore the area

Map
1 Place Daviel, Marseille, Bouches-du-Rhone, 13002
  • Le Panier
    ‪1 min walk‬
  • Museum of European and Mediterranean Civilisations
    ‪13 min walk‬
  • Grand Port Maritime de Marseille
    ‪4 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Terrace, Harbor View

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Terrace, Harbor View

  • Harbor view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (La Bonne Mere View)

Premium Room, 1 King Bed (La Bonne Mere View) | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed (La Bonne Mere View)

  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Harbor View

Classic Room, 2 Twin Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Twin Beds, Harbor View

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Terrace, Harbor View

Classic Room, 1 King Bed, Terrace, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Terrace, Harbor View

  • Harbor view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed

  • City view
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Terrace (La Bonne Mere View)

Premium Room, 1 King Bed, Terrace (La Bonne Mere View) | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Terrace (La Bonne Mere View)

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prestige)

Suite (Prestige) | Premium bedding, down comforters, pillowtop beds, minibar

Suite (Prestige)

  • Harbor view
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (La Bonne Mere View)

Junior Suite, 1 King Bed (La Bonne Mere View) | Terrace/patio

Junior Suite, 1 King Bed (La Bonne Mere View)

  • Harbor view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (La Bonne Mere View)

Classic Room, 1 King Bed (La Bonne Mere View) | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed (La Bonne Mere View)

  • Harbor view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Terrace, Harbor View

Classic Room, 2 Twin Beds, Terrace, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Twin Beds, Terrace, Harbor View

  • Harbor view
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

InterContinental Marseille - Hotel Dieu by IHG

5-star hotel in Old Port of Marseille
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
InterContinental Marseille - Hotel Dieu by IHG offers 194 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Spa by Clarins has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, InterContinental Marseille - Hotel Dieu by IHG features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 2260 square feet (210 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Marseille - Hotel Dieu by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Les Fenetres - This brasserie specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Le Capian - This bar specializes in Mediterranean cuisine and serves light fare only.
Alycone - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. 1-star Michelin rating. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (EUR 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Alycone
  • Le Capian
  • Les Fenetres

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 35 per person
  • Valet parking fee: EUR 49 per night
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 19 per person, per day and includes use of: sauna; hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel InterContinental Marseille
InterContinental Dieu
InterContinental Hotel Dieu
InterContinental Hotel Dieu Marseille
InterContinental Hotel Marseille
InterContinental Marseille
InterContinental Marseille Dieu
InterContinental Marseille Hotel Dieu
Marseille InterContinental
Marseille InterContinental Hotel
InterContinental Marseille Hotel Dieu
InterContinental Marseille Hotel Dieu an IHG Hotel
InterContinental Marseille - Hotel Dieu by IHG Hotel
InterContinental Marseille - Hotel Dieu by IHG Marseille
InterContinental Marseille - Hotel Dieu by IHG Hotel Marseille

InterContinental Marseille - Hotel Dieu by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Thank you!
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Extremely disappointed. More like 3 star hotel

The only thing this hotel has going for it is great views. Service and facilities were dismal. My balcony had cigarette butts and matches all over the floor. I called and asked them to clean it when they cleaned my room. They cleaned up some but left others. I asked to talk to the manager and it finally got cleaned. The fitness room felt like an oven. It was so hot and stuffy, I didn’t even work out. The pool doesn’t look like the photos. It’s a small pool in a dark basement. When we checked in, we weren’t told anything. Had to even ask where the elevator was. And they didn’t tell me they were charging my credit card $900 for incidentals, instead of holding it like every other hotels does. It was credited after checkout but for anyone who pays interest on their card, or is reaching their credit limit, this could be a problem. Lastly, the taxi the concierge arranged to pick us up to go to the airport came 20 minutes late. The man on duty didn’t seem concerned; just said, “Oh you have time.” This Intercontinental Hotel acted like it was a 3 star hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anabel

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good overall. The only problem we had was the taxi reservations. We asked the concierge to reserve a taxi for us, once to go to the restaurant and the other time to go to the airport. Both times the taxi was late, especially the driver of the airport service didn't show up and we had to call for a new one. We almost missed the flight.
Stayed 2 nights in Mar 2025

10/10 Excellent

herve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jean-Marc

Traveled with family
Service Amazing !
Stayed 1 night in Mar 2025

6/10 Okay

marlene gisela

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
El hotel es muy lindo por fuera pero por dentro es super confuso más si vas con niños ,la habitación es como de un hotel 3 estrellas yo estuve con niños y un dolor de cabeza salir de un ascensor para después cruzar una puerta abrirlo con otra llave unas puertas super pesadas no volvería único intercontinental que no me gustó por tema de las habitaciones
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre-François

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, quiet and confortable stay.

We had 2 water leaks on the floor of bath room not resolved during the 3 nights of our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Stayed 3 nights in Feb 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vivement conseillé

Séjour parfait, avec des personnes qui veulent que le bien être de leurs clients. Cadre magnifique avec vue sur la Bonne mère et accès au vieux port à 2 minutes à pied.
Stayed 2 nights in Feb 2025

6/10 Okay

John, Edinburgh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Excellent room.
Stayed 1 night in Mar 2025

6/10 Okay

Nicolas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The restaurant is a disgrace. Super slow, chase after people when you paid to ask you if you paid or not. Never seen this in a 5 star hotel!
Stayed 6 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

SARAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

CELINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

CARRIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! The hotel is gorgeous and in an ideal location for walking and exploring old town. Our room was lovely and perfectly equipped. Our balcony and its view was a showstopper! I could not have enjoyed it more. The service at the hotel was outstanding - from the personal greetings to the extreme helpfulness. Would stay here again in a heartbeat and will always recommend to anyone traveling in the area.
Stayed 2 nights in Jan 2025

2/10 Terrible

Keyvan

Disliked: Cleanliness, staff & service, property conditions & facilities
I am writing to formally address the issues we encountered during our stay at your hotel. We checked in on December 28, 2024, at 10:30 PM, far later than the standard check-in time of 3:00 PM. Upon arrival, we were assigned a room that had a non-functioning HVAC system. We had specifically requested accommodations for four people; however, the room was not prepared to accommodate us. Additionally, the room emitted a strong, unpleasant odor, which seemed to originate from recent work on the HVAC system or similar maintenance. After waiting for over an hour, we were offered two smaller rooms. Our party consisted of two adults and two underage children (ages 11 and 12), and the change was far from ideal. Even with the new rooms, we were only provided one key per room, and the key had to be inserted into the energy control slot in order to activate the room's power. This entire experience was extremely frustrating, as it significantly disrupted our stay. To add to the inconvenience, the hotel management requested an additional fee the following day, citing the provision of smaller rooms as the reason for the charge. Given the many inconveniences and unsatisfactory conditions we experienced, I am requesting a full refund for our stay. If this issue is not resolved promptly, I will have no choice but to escalate the matter and pursue legal action. I look forward to your immediate response.
Stayed 2 nights in Dec 2024

8/10 Good

Aksana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel

Stayed 3 nights in Nov 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from breakfast is worth staying here. It is only a short walk down to the water and all of the charming restaurants. My mom and I stayed here and she loved it as well especially because she could smoke everywhere ha ha ha.

6/10 Okay

Brandon

Liked: Cleanliness
Stayed 4 nights in Nov 2024