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InterContinental Marseille - Hotel Dieu by IHG

5.0 star property

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Photo gallery for InterContinental Marseille - Hotel Dieu by IHG

3 restaurants, breakfast, lunch, dinner served; Regional cuisine
Bar (on property)
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool

Explore the area

Map
1 Place Daviel, Marseille, Bouches-du-Rhone, 13002
  • Old Port of Marseille
    ‪10 min walk‬
  • Museum of European and Mediterranean Civilisations
    ‪13 min walk‬
  • Grand Port Maritime de Marseille
    ‪4 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Terrace, Harbor View

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Terrace, Harbor View

  • Harbor view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (La Bonne Mere View)

Premium Room, 1 King Bed (La Bonne Mere View) | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed (La Bonne Mere View)

  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Harbor View

Classic Room, 2 Twin Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Twin Beds, Harbor View

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Terrace, Harbor View

Classic Room, 1 King Bed, Terrace, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Terrace, Harbor View

  • Harbor view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed

  • City view
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Terrace (La Bonne Mere View)

Premium Room, 1 King Bed, Terrace (La Bonne Mere View) | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Terrace (La Bonne Mere View)

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prestige)

Suite (Prestige) | Premium bedding, down comforters, pillowtop beds, minibar

Suite (Prestige)

  • Harbor view
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (La Bonne Mere View)

Junior Suite, 1 King Bed (La Bonne Mere View) | Terrace/patio

Junior Suite, 1 King Bed (La Bonne Mere View)

  • Harbor view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (La Bonne Mere View)

Classic Room, 1 King Bed (La Bonne Mere View) | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed (La Bonne Mere View)

  • Harbor view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Terrace, Harbor View

Classic Room, 2 Twin Beds, Terrace, Harbor View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Twin Beds, Terrace, Harbor View

  • Harbor view
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

InterContinental Marseille - Hotel Dieu by IHG

5-star hotel in 2nd Arrondissement
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
InterContinental Marseille - Hotel Dieu by IHG offers 194 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Spa by Clarins has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, InterContinental Marseille - Hotel Dieu by IHG features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 2260 square feet (210 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Marseille - Hotel Dieu by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Les Fenetres - This brasserie specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Le Capian - This bar specializes in Mediterranean cuisine and serves light fare only.
Alycone - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. 1-star Michelin rating. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (EUR 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Alycone
  • Le Capian
  • Les Fenetres

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 35 per person
  • Valet parking fee: EUR 49 per night
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 19 per person, per day and includes use of: sauna; hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel InterContinental Marseille
InterContinental Dieu
InterContinental Hotel Dieu
InterContinental Hotel Dieu Marseille
InterContinental Hotel Marseille
InterContinental Marseille
InterContinental Marseille Dieu
InterContinental Marseille Hotel Dieu
Marseille InterContinental
Marseille InterContinental Hotel
InterContinental Marseille Hotel Dieu
InterContinental Marseille Hotel Dieu an IHG Hotel
InterContinental Marseille - Hotel Dieu by IHG Hotel
InterContinental Marseille - Hotel Dieu by IHG Marseille
InterContinental Marseille - Hotel Dieu by IHG Hotel Marseille

InterContinental Marseille - Hotel Dieu by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Keyvan

Disliked: Cleanliness, staff & service, property conditions & facilities
I am writing to formally address the issues we encountered during our stay at your hotel. We checked in on December 28, 2024, at 10:30 PM, far later than the standard check-in time of 3:00 PM. Upon arrival, we were assigned a room that had a non-functioning HVAC system. We had specifically requested accommodations for four people; however, the room was not prepared to accommodate us. Additionally, the room emitted a strong, unpleasant odor, which seemed to originate from recent work on the HVAC system or similar maintenance. After waiting for over an hour, we were offered two smaller rooms. Our party consisted of two adults and two underage children (ages 11 and 12), and the change was far from ideal. Even with the new rooms, we were only provided one key per room, and the key had to be inserted into the energy control slot in order to activate the room's power. This entire experience was extremely frustrating, as it significantly disrupted our stay. To add to the inconvenience, the hotel management requested an additional fee the following day, citing the provision of smaller rooms as the reason for the charge. Given the many inconveniences and unsatisfactory conditions we experienced, I am requesting a full refund for our stay. If this issue is not resolved promptly, I will have no choice but to escalate the matter and pursue legal action. I look forward to your immediate response.
Stayed 2 nights in Dec 2024

8/10 Good

Aksana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel

Stayed 3 nights in Nov 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from breakfast is worth staying here. It is only a short walk down to the water and all of the charming restaurants. My mom and I stayed here and she loved it as well especially because she could smoke everywhere ha ha ha.

6/10 Okay

Brandon

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Cynthia, Minneapolis

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Katrin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice location, poor service
Check In wonderful, location of the hotel and the hotel itself, wonderful. The room is comfortable and quiet until 07.00h. when all the housekeepers come to fill their trolleys avoid a room ending by 14. Restaurant AVOID it, service and dish poor. Breaskfast take it in your room the buffet is poor Check out poor
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ondine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with partner
Liked: Property conditions & facilities
The Rooms were very pleasant but the outstanding staff are what really made the experience Thank you all
Stayed 3 nights in Nov 2024

4/10 Poor

SAMIR

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Wilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Property, absolutely Beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Good, everything was fine. They need a little bit more care on the breakfast, it seemed a bit all over the place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gao-Chao

Stayed 5 nights in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ujjayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central area with lots of things to do/see in easy walking distance. Hotel was immaculately clean and comfortable. Staff were attentive and very helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Oana-Andreea

Business traveler
Liked: Amenities
Good morning, Andreea! Here's a review based on your request: I had a wonderful stay at the Intercontinental Marseille. The facilities are absolutely amazing, offering a perfect blend of luxury and comfort. The staff were incredibly friendly and made check-in quick and seamless. I also loved the little details, especially the cosmetic products, which smelled heavenly and added an extra touch of indulgence to my stay. Highly recommend for anyone looking for an exceptional experience in Marseille.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Hotel Intercontinental.This was our third time staying here. Such a great location. We booked a walking tour and all we had to do was walk down from the hotel in 3 minutes to the port where all the action is. A good dining option at the bistro after traveling all day and arriving late. Breakfast was good, freshly made omlettes an option. Historic 19th Century building built as a hospital during the Napoleonic wars so the rooms are large and the public spaces rich in decor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 4th trip to Marseille and my favorite hotel by far. Very nice staff; the valet and bellmen are absolute superstars!
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very walkable area with many shops and restaurants. Close to museums and historic places. The room was large and clean with a nice view. The breakfast buffet was overly generous. I can’t imagine anything else to eat!
Stayed 3 nights in Sep 2024