ibis Styles Marseille Provence Aéroport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Styles Marseille Provence Aéroport

Sports facility
Sports facility
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Parking included

Explore the area

Map
24 Rue De Madrid, Zi Les Estroublans, Vitrolles, Bouches-du-Rhone, 13127
  • Parc du Griffon
    3 min drive
  • Eurocopter
    5 min drive
  • Plage Du Jai
    9 min drive
  • Marseille (MRS-Marseille - Provence)
    5 min drive

Room options

Family Suite, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed (1 sofa bed for children -12 years old)

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

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About this property

ibis Styles Marseille Provence Aéroport

3-star Vitrolles hotel close to Parc du Griffon
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Ibis Styles Marseille Provence Aéroport offers 117 accommodations with hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This family-friendly hotel also offers a seasonal outdoor pool, a terrace, and an arcade/game room. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site.

Ibis Styles Marseille Provence Aéroport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
O QUAI - This poolside restaurant specializes in French cuisine and serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

English, French, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • O QUAI

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Pet fee: EUR 8.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Aéroport Porte Marseille Hotel
Porte Marseille
ibis Styles Marseille Provence Aéroport Hotel
ibis Styles Marseille Provence Aéroport
Ibis Styles Marseille Aeroport France/Vitrolles, Provence
ibis Styles Marseille Provence Aéroport Hotel
Novotel Vitrolles
Vitrolles Novotel
Novotel Hotel Vitrolles
ibis Styles Marseille Provence Aéroport Vitrolles
ibis Styles Marseille Provence Aéroport Hotel Vitrolles

ibis Styles Marseille Provence Aéroport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 231 out of 651 reviews" "
Rating 8 - Good. 278 out of 651 reviews" "
Rating 6 - Okay. 84 out of 651 reviews" "
Rating 4 - Poor. 28 out of 651 reviews" "
Rating 2 - Terrible. 30 out of 651 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle works from 6 am so had to take taxi at 4 am overall ok
Stayed 1 night in Aug 2024

10/10 Excellent

KyVy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Easy parking. Perfect for catching a flight
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Shuttle Bus and Cheerful Friendliness
The staff are excellent in this hotel and the shuttle bus from the airport to the hotel is great. We enjoyed the little pool and the hotel is very well set up for children too. It is cheerful and clean with space for them to run around. The table football and pool table were well used and the rooms are nicely organised. I would say this is a strong 3 star hotel and is suitable for a 1 or 2 night stay. Would recommend this convenient and nice place.
Stayed 2 nights in Aug 2024

4/10 Poor

Judy

Couldn’t find anything in the room including light switches. Arrived in the dark and ended up taking half an hour before I could find light switch.
Stayed 1 night in Jul 2024

8/10 Good

Emmanuel

Stayed 1 night in Jul 2024

4/10 Poor

Roberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, smelly and not properly maintained.
Stayed 1 night in Jul 2024

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Industrial area. Car is absolutely needed if going around to the city.
Stayed 1 night in Jul 2024

8/10 Good

lucy

Liked: Cleanliness, staff & service
Staff is absolutely great and helpful, property is conveniently located 7-min drive from the hotel. The amenities however needs a major update.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Very convenient stay for the airport. They had a pool and an outdoor space which was nice. The rooms are very dated. The staff is very helpful
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
First room had a strong smell, an odd exceedingly strong cinnamon They were very nice about changing my room. Breakfast was very good
Stayed 1 night in Jun 2024

6/10 Okay

Mo

Liked: Staff & service
Check in and out was a breeze and always service with a smile. And forgiving for my limited language skills. Fault lies with construction at airport and changed the shuttle pick up protocol. Five stars to the airport manager @MRS who personally escorted me to the correct shuttle pick up station away from construction zone.
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect before flying out
Quiet, clean, bright & modern. Breakfast was amazing.
Stayed 1 night in May 2024

8/10 Good

Noel Feng Sheng

Traveled with group
Liked: Staff & service, property conditions & facilities
Affordable stay with complimentary airport transfer provided.
Stayed 1 night in Apr 2024

8/10 Good

Kaoutar

Traveled with group
Liked: Staff & service
it's good for one night. breakfast was great
Stayed 1 night in Apr 2024

10/10 Excellent

Ludmilla

Liked: Amenities, property conditions & facilities
Clean and comfy and quiet rooms. Amazing staff! Lovely outdoor area. Wished there was a coffee machine in room and a recycling bin. Place was perfect after a long flight especially if you need to take the train the next day as there is a shuttle to and from the airport and there's a shuttle to the train station which was really a big plus for me
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel, loved the updated theme. The check-in staff let us have our room early and that was greatly appreciated. The only reason why I gave the staff a 3 star is because the women in the dining/bar was so unprofessional and rude to us when ordering an afternoon drink. She rolled her eyes and huffed and puffed. Then when we returned to the RESTAURANT for food, because that is what a restaurant serves, she told us that all they had was pizza. Since there was no dining around, we said that would be fine. AGAIN---she huffed and puffed and walked over and grabbed this sandwich-board menu and aggressively slammed it down in front of our table---I was so flabbergasted that we got up and went to our rooms and UBERed in Subway. Her manger needs to speak to her about customer service, my husband thinks SHE IS THE MANAGER---if she is, the owners need a performance review immediately. Her rating would be ZERO stars.
Stayed 1 night in Apr 2024

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Good staff very helpful and friendly. Nice room and amazing shower. Breakfast very hood and overall the place was clean and welcoming. Only down side was only two bed lights were working and not the main bedroom light
Stayed 1 night in Mar 2024

8/10 Good

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Vladimir

Stayed 1 night in Oct 2023

8/10 Good

Jim

Stayed 1 night in Oct 2023