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Wazo Appart-Hôtel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wazo Appart-Hôtel

Outdoor pool, pool umbrellas, sun loungers
Interior entrance
Lobby sitting area
Couples treatment rooms, sauna, steam room, Turkish bath
Premium bedding, minibar, in-room safe, desk

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Avenue Abdelkrim Khattabi, Route de Casablanca, Marrakech, 40000
  • Musée Aman pour la Civilsation de l'Eau au Maroc
    14 min walk
  • Le Grand Casino de la Mamounia
    4 min drive
  • Palmeraie Palace Golf
    7 min drive
  • Marrakech (RAK-Menara)
    24 min drive

Room options

View all photos for Junior Apartment

Premium bedding, minibar, in-room safe, desk

Junior Apartment

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, desk

Studio

  • Sleeps 3
  • 1 Double Bed

View all photos for Senior Apartment, 2 Bedrooms

Senior Apartment, 2 Bedrooms | Living area | Flat-screen TV

Senior Apartment, 2 Bedrooms

  • 614 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment

Premium bedding, minibar, in-room safe, desk

Superior Apartment

  • 517 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed

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Exterior

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About this property

Wazo Appart-Hôtel

4-star Marrakech hotel with 2 coffee shops/cafes
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available once per stay.
Wazo Appart-Hôtel offers 115 accommodations with minibars and safes. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered once per stay.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

ONAMASTE has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

In addition to a full-service spa, Wazo Appart-Hôtel features an outdoor pool and a sauna. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms. This Art Deco hotel also offers a children's pool, a fitness center, and spa services. Onsite self parking is complimentary.

Wazo Appart-Hôtel has designated areas for smoking.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Wazo Appart-Hôtel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 8 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 16; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Minibar
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Hosted evening meal: EUR 16

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 2 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Wazo Appart-Hôtel Hotel Marrakech
Wazo Appart-Hôtel Hotel
Wazo Appart-Hôtel Marrakech
Wazo Appart-Hôtel Hotel
Wazo Appart-Hôtel Marrakech
Wazo Appart-Hôtel Hotel Marrakech

Wazo Appart-Hôtel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 95 reviews" "
Rating 8 - Good. 34 out of 95 reviews" "
Rating 6 - Okay. 18 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 12 out of 95 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nabil

Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist was professional and quick with my check-in, but the room had a terrible smell. The towels had lost their softness due to overuse, making them harsh and unusable. The bed sheets were stained with what seemed to be yellow saliva marks, and the mattress was covered only by a loose sheet. The worst part was when a staff member knocked on the door, insisting on doing an inventory of the kitchen utensils, which included four cups, two dishes, and a kettle. I refused and told him I wasn’t using any of the provided items. During check-out, the morning receptionist asked me to wait while they counted the dishes and cups. A woman quickly went to the room to do the inventory. My wife told her that if they cared about the hotel, they should clean the dust under the beds and replace the pillows and mattress immediately. Overall, it was a very bad place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Goodness

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stay was good and with the help of the staff who assisted with anything need we needed. Good communication and directions .
Stayed 3 nights in May 2024

8/10 Good

Goodness

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Our trip was good. The staff are nice and very helpful.
Stayed 3 nights in May 2024

8/10 Good

Premila

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I thought the kitchen supplies wasn't sufficient. Would have been good if it had balcony.
Stayed 7 nights in May 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Bad internet and unfriendly staff
The hotel is nice, but I didn’t get to use the internet, I approached the receptionist on duty on the 6th of May 2024, in the afternoon complaining about the bad internet , because I had to come downstairs at the reception to be able to connect with the network, his response was rude and uncalled for, he told me there is nothing he can do that I can sit down at the reception for how long I want.
Stayed 3 nights in May 2024

2/10 Terrible

Ariyon

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Muslima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service from reception staff and the 2 bedroom property we stayed, clean, quite & easy to get taxi from outside the apartments. The only thing I wasn't happy with is blankets was not washed they were very smell. That's only thing needs to be improved 💯 😌. Every thing else i was very very happy with
Stayed 12 nights in Mar 2024

8/10 Good

IMANE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in nice area. Excellent services. The room was good, it’s exactly what I needed. The only thing, I arrived at 4:00 PM but checked at 5:00 PM.
Stayed 1 night in Feb 2024

8/10 Good

Rasib

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wazo Apartment Hotel
Good value for money spacious rooms good for families 15 minutes from menara mall, kutabia
Stayed 5 nights in Jan 2024

2/10 Terrible

Fatima

Disliked: Staff & service
Worst check in ever. Waiting over two hours after 3 pm for check in. No apology we were told to be patient I asked for some tea for my elderly parents who were waiting they said go to the restaurant and get it. Horrible !
Stayed 1 night in Jan 2024

8/10 Good

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the studio apartment at Wazo. Room has a small kitchen with the basics. It was nice to have a frig and microwave (small stovetop is there too). Check in was easy. Room was cleaned daily. There’s a play area and pool on premises. Taxi drivers were usually outside for when I needed to get around city. I would stay again. Booked and paid through Expedia.

8/10 Good

Slim

Stayed 3 nights in Oct 2023

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2023

10/10 Excellent

Mustapha

Stayed 1 night in Jul 2023

10/10 Excellent

Abdulrahman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top service and very friendly staff
Very clean Appartment excellent
Stayed 1 night in Jan 2020

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our Apartment !
Great place to stay away from all the traffic ! Only a 12 min Drive from Gueliz ! Very clean , comfortable ! Friendly staff Very happy with our room booked senior apt , it was referred By a family member , will be back next time We visit !
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a good one, clean and popular. Friendly and kind staff
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a luxury hotel, so don’t expect opulence and razzmatazz but it’s indeed lovely and clean. Amazing staff like Jalal, Hannah and others. Most of the front desk speak English. The staff are friendly and helpful. The hotel has a kids area and extra cribs, it’s in a clean and beautiful environment. Very close to a mall, there is bruschetta restaurant across the road, there is a shuttle that goes to the Mohamed V boulevard everyday at regular intervals. The pictures are exactly what you get; I’ll definitely recommend this hotel to anyone who wants value for the money.
Stayed 4 nights in Dec 2019

2/10 Terrible

Rhita

Traveled with family and small children, Traveled with family
Disliked: Staff & service
We booked & paid through Expedia... but we faced delay and many issues during check-in & checkout from the reception staff asking for double payment because their reservation employees who’s managing the relationship with Expedia are absent in this 2 days and no one know about our reservation. This cost us +1 hour waiting in check-in & checkout. And forced us to do international call to Expedia Call Center for 8 minutes.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 14 nights in Nov 2019

8/10 Good

Liliana

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Liliana

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Kanchimavadivel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Just OK
Hotel is OK... fairly new... but not being well maintained. Staff was extremely slow and not particularly friendly. They were not rude but did not seem like they knew what was going on and were not quick to help. Wifi in the room was poor. Good enough to check email that is all. Hotel is located in a good area if you are driving into Marrakech and you do not want to be in the busy areas.
Stayed 3 nights in Mar 2019