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Riad Sapphire and Spa

4.0 star property

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Photo gallery for Riad Sapphire and Spa

Outdoor pool
In-room safe, cribs/infant beds, rollaway beds, free WiFi
Interior
Lobby
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Kaa Akhlij 3, Sidi ben Slimane, Marrakech, 40046
  • Le Jardin Secret
    ‪10 min walk‬
  • Majorelle Garden
    ‪15 min walk‬
  • Jemaa el-Fnaa
    ‪17 min walk‬
  • Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

View all photos for Suite

In-room safe, cribs/infant beds, rollaway beds, free WiFi

Suite

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed

View all photos for Luxury Suite

In-room safe, cribs/infant beds, rollaway beds, free WiFi

Luxury Suite

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed

View all photos for Junior Suite

Courtyard view

Junior Suite

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Riad Sapphire and Spa

4-star riad in Medina
Along with a full-service spa, this riad has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a sauna, a rooftop terrace, and a complimentary children's club are onsite.
Riad Sapphire and Spa offers 8 accommodations with safes and designer toiletries. This Marrakech riad provides complimentary wireless Internet access. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
Recreational amenities at the riad include an outdoor pool and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Riad Sapphire and Spa features an outdoor pool and a sauna. The riad offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Marrakech riad also offers a rooftop terrace, spa services, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Riad Sapphire and Spa has designated areas for smoking.

A complimentary full breakfast is served each morning between 8 AM and noon. A complimentary manager's reception is offered each day.
Riad Sapphire and Spa has a restaurant on site.

Languages

Arabic, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 36.0 per night
Cribs (infant beds) are available for GBP 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 3.27 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 38 per room (roundtrip)
  • Crib (infant bed) fee: GBP 18.0 per night
  • Rollaway bed fee: GBP 36.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
No pets and no service animals are allowed at this property

Property is also known as

Riad Sapphire Marrakech
Riad Sapphire
Sapphire Marrakech
Riad Sapphire Spa
Riad Sapphire and Spa Riad
Riad Sapphire and Spa Marrakech
Riad Sapphire and Spa Riad Marrakech

Riad Sapphire and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 165 reviews
Rating 8 - Good. 37 out of 165 reviews
Rating 6 - Okay. 8 out of 165 reviews
Rating 4 - Poor. 4 out of 165 reviews
Rating 2 - Terrible. 1 out of 165 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Traveller at Riad Sapphire and Spa

Riad Sapphire and Spa Located away from the hustle and bustle of the Medina in one of the side streets. A lovely way to experience local hospitality. A nice, very clean and spacious environment, with great staff at all levels who were always ready to please. Fantastic for lone female travellers where personal security is made a priority. The inclusive breakfast is really substantial and even though a small establishment, freshly cooked lunch and delicious evening meals are available to order. The luxury of an in-house Hammam and Massage facility meant I did not have to travel far to experience some self indulgence. My thanks to Driss and his team for making my stay here a safe and pleasant one 🙏 Highly recommended!
Stayed 5 nights in Nov 2024

8/10 Good

Helen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I gave this beautiful Riad a 4 star was because of the location other wise, a fantastic place to stay. Hosts and staff very friendly and the breakfast wonderful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly host, nice and clean room. Pretty riad. Walkable to the YSL musee in about 20min+, AC is cool enough, although the bath sink was not draining well but overall we are quite happy with our stay. Recommended!
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Safe

Stayed 6 nights at the Riad for our Marrakech trip; no regret at all as location is convenient; near the popular pick-up point for all tours/trips arranged. Riad is cosy with a roof terrace & pool.One can really experience what a riad is. Drizz is really helpful and provide very comprehensive information about the areas/attractions. A very gentle and courteous gentleman that you could hardly encounter at service industry these days. Abdo has been helpful while Drizz was not around also. Breakfast served everyday; of which were healthy and rich. Lady staff are cheerful and courteous; always extend assistance whenever needed. Highly recommended for any tourist to Marrakech ! p.s. Drizz was very sick when we checked out; hope he could recover swiftly. Regards/Sarah
Stayed 6 nights in May 2024

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unforgettable stay! From the moment we arrived, Driss, the hotel manager, made us feel like VIPs. The hotel's amenities were top-notch, from the tranquil courtyard to the rooftop terrace with panoramic views. The breakfast was also really good, showcasing local flavors with flair. Plus, the location was perfect, close to all the attractions yet nestled in a tranquil neighborhood. Highly recommend this hotel!
Stayed 5 nights in Apr 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the worst! They never consider that the customer medical emergency that we had to cancel prior to arrival but didnt want to refund the money you paid because they said its already booked even with hospital and doctor’s certificate. Absolute scam and greed. Considering expensive rate per night. There are better Riads around for sure and not as greedy as this property.

10/10 Excellent

Ellie

Stayed 3 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good Riad

Very happy with our stay at Sapphire Riad,the property itself is lovely. Quiet, clean and an oasis of calm after the chaos of the Medina. No more than 25 minutes by taxi from the airport and at the north west side of the Medina,within walking distance to all the major sights but we did get a taxi back to the Riad from the Fnar square on one occasion as it was very hot. Taxis are cheap-if you haggle! We were greeted by the wonderful Abdo who served us Mint tea and delicious cake on arrival and throughout our stay was always on hand,along with his colleague, to assist in any way he could, including ringing a local restaurant to book a reservation. Nothing was too much trouble. The bedroom was lovely and spacious with a walk-in shower and very efficient air-con, there is a small plunge pool and several delightful quiet public areas to sit and also a roof top terrace to sit in the sun if preferable. Breakfast was particularly impressive, beautifully presented with a huge array of delicious savoury and sweet items which varied everyday (the chocolate cake was particularly good!) all served by the delightful staff. We would not hesitate to stay at this Riad again and highly recommend
Stayed 4 nights in Oct 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend for a comfortable, central stay!

A superb stay at the Road Sapphire. Special mention to Chris who was an incredible host. Absolutely nothing was too much trouble for him! They fixed my mother in laws uncomfortable trainers and sourced me safety pins for a flappy dress. Amazing service all round!
Stayed 5 nights in Sep 2023

10/10 Excellent

Ursula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdo and his staff were amazing. They greet you at the taxi stand and walk you 4 minutes through the maze to the Riad. It was so authentic though. The Riad is beautiful and well maintained. They treat you to tea and cake upon arrival. The meals were delicious. The Hammam Bath is not to be missed. I have no complaints.
Stayed 3 nights in Jul 2023

10/10 Excellent

Karllylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

David

Stayed 4 nights in Jun 2023

8/10 Good

Yuwamen

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended Riad

An excellent riad, calm and quiet, in a great location. Abdo and Driis who run it are both very helpful, with well organised airport transfers, directions around Marrakech etc. The riad is absolutely clean throughout, very well cared for by them and the other staff. We had the delicious breakfast on the roof space/terrace where you can also relax in the shade with a cold drink. The hour massage in the spa room was excellent.
Stayed 3 nights in May 2023

10/10 Excellent

Saffron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, peaceful, clean, well decorated, spacious
Stayed 4 nights in Apr 2023

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted by staff to escort us to Riad. Made us feel welcome, safe and helped us with everything. The complimentary breakfast was amazing!! Definitely recommend this property!!
Stayed 1 night in Mar 2023

10/10 Excellent

Abby006

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely Riad in the center of the Medina. The staff were so friendly and lovely, I cannot put into words, so friendly and welcoming and very helpful. The workers just made the experience. The room was lovely and clean and very big the only down side was I couldn’t get the shower onto a perfect temperature but that was probably just me😂overall lovely Riad and lovely people. Highly recommend :)) xx
Stayed 5 nights in Feb 2023

10/10 Excellent

Dasmit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad was perfect! We loved our room - they were really clean and spacious! The details put into decorating the Riad are impeccable. The breakfast was awesome as well and customized to our taste for no additional cost. Abdullah was very responsive and made our stay amazing! We didn't have much of a plan coming into Marrakech and he helped us with every part of our stay. Very honest and genuine staff, made our stay great!
Stayed 2 nights in Jan 2023

10/10 Excellent

Prof Dr JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad staff is exceptionally friendly and helpful. We felt extremely well taken care of. It was a pleasure to stay there. It is also an experience to stay in a Riad compared to Hotel. After the initial surprise to get there from the Taxi drop off at Sidi Ben Slimane (ask them to pick you up - best option or, if you are a seasoned traveler follow the sign to Dar Zellij, ask along the way, then just before take a left then 25m or so is a foot with the name plate) the Medina becomes familiar to you and people start recognizing you and are dry kind. Do not try to find your way from the other side - really tough. Again, the staff is very helpful and will guide you whenever you need it. Breakfast really good and they vary the menu ever day. The ambiance is welcoming and nice.Good smell as well. The bed we had was very comfortable and we slept well until late every morning. In summary, we can recommend the place whole heartedly and point out the staff as exceptional.
Stayed 4 nights in Jan 2023

10/10 Excellent

Karolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place, walking distance to many places

the most relaxing experience, felt like we were staying at home. Abdul really really looked after us
Stayed 5 nights in Feb 2022