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Riad Karmela Princesse

4.5 star property

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Junior Suite, Terrace | Terrace/patio
Junior Suite, Terrace | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Indoor pool, sun loungers
Indoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Laundry
  • Room service

Explore the area

Map
4 Derb El Ferrane, Rue Azbezt, Ben Salah, Medina, Marrakech, 40000
  • Marrakech Museum
    ‪6 min walk‬
  • Le Jardin Secret
    ‪9 min walk‬
  • Jemaa el-Fnaa
    ‪11 min walk‬
  • Marrakech (RAK-Menara)
    ‪21 min drive‬

Room options

View all photos for Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • 485 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Double or Twin Room

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace

  • 595 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Karmela Princesse

4.5-star riad in Medina
This riad features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Riad Karmela Princesse offers 10 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the riad include an indoor pool and a steam room.
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Riad Karmela Princesse features an indoor pool and a steam room. Dining options at the riad include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury riad also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Riad Karmela Princesse has designated areas for smoking.

Guests are offered a complimentary continental breakfast. An additional breakfast (subject to charges) is served daily. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 50
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 80
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per room (one way)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riad Karmela Princesse Marrakech
Karmela Princesse Marrakech
Karmela Princesse
Riad Karmela Princesse Riad
Riad Karmela Princesse Marrakech
Riad Karmela Princesse Riad Marrakech

Riad Karmela Princesse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 78 reviews
Rating 8 - Good. 15 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARTIN, Mont-Tremblant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incroyable, hospitalité et situé en plein coeur de la vieille ville, très spectaculaire.
Stayed 1 night in Jan 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad was amazing beautiful décor felt like a true palace and the staff was beyond amazing friendly respectful and extremely attentive and professional. We loved everything and every second there. Will & Daisy.
Stayed 7 nights in Oct 2024

6/10 Okay

Charles

Traveled with group
Liked: Cleanliness, property conditions & facilities
Property was beautiful although check out was a bit chaotic and wasn’t explained clearly.
Stayed 3 nights in May 2024

6/10 Okay

John

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Justin Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further. Central to everything you want to see and do. The staff is amazing and super friendly. Also safe and enjoyable for LGBTQ .
Stayed 5 nights in Nov 2023

10/10 Excellent

KD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to be at the property, the pictures are a true experience, the staff was amazing the location was central to everything. This is a must stay property!!!
Stayed 6 nights in Nov 2023

10/10 Excellent

Joanne

Traveled with partner
Stayed for 4 nights and had a wonderful stay. The place is an oasis of tranquility in the busy medina. The room was beautiful and the bed was super comfy. Breakfast was lovely. We had a massage there and that was better than the massage we had at another place where we went for a hamman. But on top of that it’s the staff that get this place 5 stars. Welcoming, attentive, friendly and extremely helpful. They gave us recommendations, made phone calls for trips, organised taxis and tuktuks and changed money. Without them we’d have spent a lot more time searching the medina - which is also part of the point of going to Marrakech -but not if you want to be somewhere at a set time!
Stayed 3 nights in Oct 2023

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

DANIEL

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bed was rock hard and very uncomfortable. Otherwise the place was satisfactory.
Stayed 2 nights in Oct 2023

4/10 Poor

Flordeliza

Traveled with group
Liked: Staff & service
The front desk was very helpful, Mohamed was very patient with us. He took the time explaining the maps going to Jemma el Fnna, but we still got lost twice. He also checked on us when we were walking to the square. At 1am we were going back to the Riad, we couldn’t find our place, I used goggle maps, there was no connection. It was very dark and scary, we called the hotel but could not connect. I would not want to stay there next time because of the difficulties finding the Riad. There’s should be more lights and signs visible for the location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jean, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: Enchanting Stay at Riad Karmela Princesse, Morocco Review: My stay at Riad Karmela Princesse in Morocco was an unforgettable experience that genuinely encapsulated the essence of Moroccan hospitality and charm. From the moment I set foot inside the Riad, I was enveloped by an atmosphere of tranquility and elegance. The traditional Moroccan architecture and design resonated with an authentic and luxurious touch that was both captivating and comforting. The Riad Karmela Princesse team went above and beyond to ensure my comfort and satisfaction. The staff were exceptionally courteous, attentive and displayed a genuine passion for service that was truly heartwarming. Their dedication to guest satisfaction was evident in every interaction. The rooms were beautifully appointed, combining traditional Moroccan aesthetics with modern amenities for an optimal blend of comfort and style. The enchanting rooftop terrace was a delightful retreat, offering stunning views of the bustling Medina. The culinary offerings were another highlight of my stay. The breakfast was a feast of local delicacies, freshly prepared and served with a personal touch. I would highly recommend Riad Karmela Princesse to anyone visiting Morocco for an authentic, luxurious, and memorable stay. The charm of the Riad and the warmth of its team have left an indelible impression, making it my go-to choice for future visits. Rating: 4.5/5 stars

6/10 Okay

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Sachin

Stayed 2 nights in Jun 2023

10/10 Excellent

Karen, Delano

Stayed 2 nights in Jun 2023

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
We enjoyed this property as the location was pretty central to everything and the breakfast options were great!
Stayed 5 nights in May 2023

10/10 Excellent

Jacinta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights at Riad Karmela Princesse in early April. The staff at both Karmela Princesse and Riad Karmela opposite could not have been more helpful, friendly or kind. The Riad was an oasis of calm in the middle of the Medina. We had booked a suite for us and our two teenage children and had great rooms next to each other. The kids had a wonderful time with a great mix of activities as well as time on the terrace in the sun and in the pool. The Riad also had wifi everywhere which was super useful. Everyone was keen to ensure we had a wonderful trip and offered many suggestions for day trips and outings. We booked a day trip Ourika Valley, an evening trip with camel rides in the Desert D'Agafay as well as Jardin Majorelle during the day and the trips and transport were ideal. All of the drivers were friendly and informative and the map that the Riad provided on day one was brilliant and easy to follow through the Medina. As it was Ramadan while we were there we ate most of our evening meals in the Riad (due to timings) where they offered a choice of two set menus that changed each day. Every meal was fantastic and there was plenty of it. The breakfasts were also delicious and offered plenty of variety. Would highly recommend Riad Karmela Princesse
Stayed 4 nights in Apr 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil, restful and restorative. Wonderful staff who can’t do enough to give you the best experience whilst leaving you to it. This was our seventh visit to Marrakech, and by far the best Riad. Thanks Guys.
Stayed 7 nights in Mar 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and helpful staff. Great location in old city.
Stayed 7 nights in Mar 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice Riad

Lovely staff at this comfortable Riad . Good service , clean accommodation.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous stay! Incredible location (yes, like every Riad, hard to find, so use their air transport). So accommodating and helpful. Steps from the souk and all your dinner options, yet quiet and delightful.
Stayed 6 nights in Feb 2023

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Quiet refuge in the chaos

The room was not in great condition. Curtains didn't close properly. Room fridge didn't cool. The bathroom tiles cracked and tired looking. The general lobby is nice and comfortable. Breakfast is good and the staff are friendly and helpful. One day there was no hot water and that was annoying but eventually fixed. Airport pick up and other transport arrangements were good. The Agafay desert outing we booked thru the hotel was horrible and wouldn't recommend.
Stayed 7 nights in Feb 2023

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Riad Karmela Princesse. It is a stunning property, beautifully designed in true Moroccan style. We stayed there with our 2 kids (11 and 8) and had a family room which were 2 rooms next to each other. The rooms were spacious, both with lovely bathrooms. The staff were so warm and welcoming and nothing was too much trouble. It is located in the heart of Marrakech and close to cafes, souks, restaurants etc - all a short walk away. We'd highly recommend it.
Stayed 5 nights in Feb 2023

10/10 Excellent

christine anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming and Armine in particular looked after us very well. It’s a welcome haven of peace and calm from the bustle of Marrakech. Food lovely and rooms very individual. Swimming pool not used as not sure how clean it was. Will definitely book to go again.
Stayed 7 nights in Feb 2023

10/10 Excellent

Jose, New York

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022