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Riad Jona

5.0 star property

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Photo gallery for Riad Jona

Outdoor pool
Outdoor spa tub
Family Room | Bathroom | Free toiletries, hair dryer, towels
Deluxe Room | In-room safe, individually decorated, iron/ironing board, rollaway beds
Deluxe Room | In-room safe, individually decorated, iron/ironing board, rollaway beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Riad Zitoune el Kedim 34, Derb Jdid, Marrakech, 40040
  • Bahia Palace
    ‪5 min walk‬
  • Jemaa el-Fnaa
    ‪9 min walk‬
  • Koutoubia Mosque
    ‪12 min walk‬
  • Marrakech (RAK-Menara)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, iron/ironing board, rollaway beds

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room (Ground or First Floor )

In-room safe, individually decorated, iron/ironing board, rollaway beds

Superior Triple Room (Ground or First Floor )

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | In-room safe, individually decorated, iron/ironing board, rollaway beds

Junior Suite

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, iron/ironing board, rollaway beds

Family Room

  • 334 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Senior Suite

Senior Suite | Living area

Senior Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room (Ground Floor)

Double Room (Ground Floor) | In-room safe, individually decorated, iron/ironing board, rollaway beds

Double Room (Ground Floor)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Jona

5-star riad in Medina
A full-service spa, an outdoor pool, and a restaurant are available at this riad. Full breakfast is free. Additionally, a poolside bar, a snack bar/deli, and a steam room are onsite.
Riad Jona offers 16 accommodations with safes and hair dryers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the riad's full-service spa. Services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Riad Jona features an outdoor pool and a hot tub. Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.

This luxury riad also offers a steam room, a rooftop terrace, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service.

Riad Jona has designated areas for smoking.

A complimentary full breakfast is served each morning between 5 AM and noon.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (MAD 20 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 5:00 AM to noon
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are available for MAD 220.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 220 per room (one-way)
  • Nearby parking fee: MAD 20 per day
  • Rollaway bed fee: MAD 220.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Jona Marrakech
Riad Jona
Riad Jona Marrakech
Riad Jona Hotel Marrakech
Riad Jona Riad
Riad Jona Marrakech
Riad Jona Riad Marrakech

Riad Jona Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept . Staff was great . Communication was A1. Close to everything. If you looking for a place to stay in Marrakech Riad Jona is the place to be .
Stayed 4 nights in Jan 2025

10/10 Excellent

Tam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accommodation, I'd recommend to anyone to use this Riad!
Stayed 4 nights in Jan 2025

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and lovely. The area was very peaceful and tranquil. Lots of shopping nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Right inside the Medina and close to the main markets and plaza. The staff are great - polite and friendly. They even reached out to me before we travelled to ask if we needed a transport from the airport, which we really appreciated. The price was very reasonable too. The place is spotless, well kept and they do a very tasty and healthy breakfast. There's also a great chill out place on the roof if you just want to take a break from it all. Very happy with our stay.

8/10 Good

Iman Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Emanuela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice property in a hard to beat location!
Stayed 4 nights in Dec 2024

10/10 Excellent

sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

marwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome from the manager to the all the staff..
Stayed 3 nights in Dec 2024

8/10 Good

Rashida

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pros: What an amazing staff body, especially the following men who were so helpful and eager to help: very big smiles and works nights Mohamed; lovely Hassan who knew we loved our English breakfast tea and the VERY helpful Abdessamad. He showed us around the Riad and told us what to check out. Of course the ladies cleaning and keeping the Riad beautiful were lovely but limited English. There were some things that need work in this Riad, but the staff really changed our family experience. Genuine and sooo friendly, I felt like they were family/friends. So attentive and so welcoming. Thank you. Cons: our room’s drainage was so smelly and poor that the water didn’t go down very well. For a stunning place, the drainage system needs fixing. I didn’t realise at the time of booking that Riads are located in small alley type streets, so it’s quiet. I prefer the main road because there’s noise and no alleyways; however, I felt safe. Great location, just away from the bustle of it all. I’d recommend it, no doubt. The staff were exceptional, just unsure about the location but that’s a personal preference.
Stayed 4 nights in Dec 2024

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. It's a very cool property. Easy to get to and nice rooms. Breakfast was very light but good. As others have pointed out the beds are not great. The hot tub is not hot and has no heater. That was a disappointment. The heated pool was heated to a temperature that would be fine if it was 85f but in the 60s...it's a no. The rooftop area was great to chill. It's worth a stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Will

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality

An amazing welcome and very friendly service
Stayed 1 night in Dec 2024

10/10 Excellent

Jie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quite and nice staffs.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not very clean and smelled really bad.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable and unpleasant experience

Would not recommend. The only thing positive about Riad Jona is the staff, which is very nice and helpful as other reviews mention. However so many things definitely need fixing: - ground floor room: they heavily sprayed the room in mint perfume when we first checked in and we quickly understood why: by the evening, the room smelled like mold and was extremely damp. When we complained about it the answer we received was “yeah it’s because you are on the ground floor”. That should not be an excuse to make your guests sleep in unsanitary conditions. To make up for the humidity, we put the AC colder, and I got very sick as a result. - cleanliness: in the second room we booked, there was a contact lens stuck to the bathroom sink. Makes you wonder how well they clean. The decorative bed coverings are not being washed by the way. I found other people’s hair in ours, and clearly saw the cleaning lady pick one up from the floor of another room that was being done and she just placed it back on the bed. - Noise: there is very little privacy as the doors are like closet doors and the walls paper thin. You can hear everything from outside the room. - They don’t have a manager on-site or anyone who can make decisions. The only person who can make decisions is Mike and he is located in Spain and can only be reached by email and responds 2-3 days later. Not great when you have an issue that needs fixing. They don’t even provide guests with his phone number.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leonard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time at Riad Jona. Staff and services were amazing. Breakfast was delicious. Facilities were very good as well. Very clean. Easy to find. Close to many shops and restaurants.
Stayed 3 nights in Dec 2024

8/10 Good

Anne-Julie

Traveled with partner
Liked: Amenities
Bien placé pour visiter Marrakech
Stayed 2 nights in Dec 2024

8/10 Good

Samuel Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Authentic Riad property. It was a bit cold in the room and in the dining area (as it was outdoors). Great for access to Marrakech and makes you feel part of the place
Stayed 3 nights in Dec 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Justyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is visible that the hosts put heart into this place, both in design and decoration as well as in hospitality.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful rooms, amazing staff

Rooms were a good size, clean, and beautifully decorated. There was a roof top pool and a roof top hot tub. The best part of the Riad was the staff, who went out of their way to make sure our stay was comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and cleaner..excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at Riad Jona. After a slightly daunting walk trying to find the Riad in the myriad of little lanes we received a very warm welcome at the Riad. All the staff we helpful, particularly Mohammed who looked after us brilliantly. The room was lovely and made up well. The Riad had a lovely calm atmosphere making it a great sanctuary to return to after the hustle and bustle of the souks etc. An excellent central location for exploring the old town too.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly, Auburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so helpful. They took their time showing us the hotel and explaining the area to us. We loved the service on the rooftop with the cooling pools.
Stayed 3 nights in Nov 2024