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Riad Jemaa El Fna & Spa

3.5 star property

Choose dates to view prices

Photo gallery for Riad Jemaa El Fna & Spa

Outdoor pool
Lobby lounge
Terrace/patio
Outdoor pool
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
Boulevard Des Banques Rue Zaari, N 42 Kennaria, Marrakech, 40000
  • Jemaa el-Fnaa
    ‪5 min walk‬
  • Koutoubia Mosque
    ‪11 min walk‬
  • Le Jardin Secret
    ‪12 min walk‬
  • Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, blackout drapes, rollaway beds

Superior Double Room

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

In-room safe, desk, blackout drapes, rollaway beds

Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Riad Jemaa El Fna & Spa

3.5-star riad in Medina
Along with an outdoor pool, this riad has a restaurant and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and spa services.
Riad Jemaa El Fna & Spa offers 19 air-conditioned accommodations with fireplaces and safes. This Marrakech riad provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the riad include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
The riad offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Marrakech riad also offers an outdoor pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Riad Jemaa El Fna & Spa has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7 AM and 10 AM.
Restaurant - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 2 per night)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (roundtrip)
  • Valet parking fee: EUR 2 per night
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riad Jemaa El Fna Marrakech
Riad Jemaa El Fna
Jemaa El Fna Marrakech
Riad Jemaa El Fna Spa
Riad Jemaa El Fna & Spa Riad
Riad Jemaa El Fna & Spa Marrakech
Riad Jemaa El Fna & Spa Riad Marrakech

Riad Jemaa El Fna & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 119 reviews
Rating 8 - Good. 30 out of 119 reviews
Rating 6 - Okay. 15 out of 119 reviews
Rating 4 - Poor. 3 out of 119 reviews
Rating 2 - Terrible. 6 out of 119 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, clean and comfortable- beds a bit hard.
Stayed 4 nights in Jan 2024

6/10 Okay

pashang

Traveled with partner
Nil
Stayed 4 nights in Jan 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, Authentic Experience

I have already reviewed before, but if you are looking to stay in old Marrakech, this is the ultimate spot. Highly recommended!
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 In Every Way

Truly a gem, right in the heart of the old city of Marrakech. (Medina) you are right near to the main square, and the Cafe de France, which is the main meeting point for most tours. The staff is beyond amazing, and the food is great. Zakaria is one of the best I’ve ever come across, and that’s coming from someone who travels a lot. All in all, if you are looking for an authentic Moroccan experience, this is the perfect place.
Stayed 1 night in Jan 2024

6/10 Okay

Francis

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

basic amenities

we were a large group and some were in the main hotel however some were round the corner in another building, including me. The rooms here were very very basic. I was given a padlock to lock the door. the doors were hard to close and just a simple latch, no wardrobe, hairdryer, bedside table, no lighting in the dark alleyway to get there - had to use my phone light. The room was spotlessly clean though, the shower was hot and i had clean bedding and towels everyday. two of our group felt they couldn't stay there and had to leave to find more suitable accommodation with more amenities. for a small uplift you can get full 5 star hotels very close by.
Stayed 3 nights in Jan 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, room comfort

Very Moroccan hotel.

It had a lot of character and is very typical Moroccan style hotel. The personal were very friendly and helpful. It is close to the main square, Jemaa Elfna. You have to walk down a long alley to get to the hotel. They have two buildings and the second one is down another alley and the room there was not as nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Moayad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Claudine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Riad was clean, nice and conveniently located close to the main plaza. Tons of shopping and dining in the area. The staff was extremely helpful and friendly especially Zachariah!
Stayed 5 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all a good choice, but the rooms are small and you may be placed in an alternative building without notice. The staff is very friendly, but you will be hard pressed to get recommendations for restaurants, etc. that are not affiliated with the hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Olivia

Stayed 3 nights in Apr 2023

2/10 Terrible

Saugata, Atlanta

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like only location of the Riad. Their service is very bad and rooms are worst. Small, darty, We booked 4 rooms. All bathrooms have bad smell. All rooms are very small. Breakst is kind of okay. But portion size is small. We have to ask every time for each item and then only they provide with unhappy face. If somebody wants to stay at this location then this is good but not good as a hotel.

10/10 Excellent

Tiit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice people, nice servis!
Stayed 3 nights in Oct 2022

6/10 Okay

Aleem

Liked: Staff & service, property conditions & facilities

Great service and breakfast

Amazing staff and great breakfast My only issue was that the room I got was very small with no windows.
Stayed 2 nights in Oct 2022

10/10 Excellent

gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful riad right off the jemma el fna square. This puts in it in 15-30 min walk from all the main attractions. Hotel staff are wonderful (speak many languages - I heard french, arabic, english there might be others). They will sit you down upon arrival to see how long you'll be in town, recommend and book if you like restaurants depending on what you're looking for, recommend and book if you like excursions, and just make sure you have a quality stay and see and experience as much as possible within your means. They'll answer any questions, and book transport as well if you choose. Only caveat was that our room was level one closest to the front desk and we heard all the coming and going traffic. That being said usually by midnight it was quiet through around 8am, so adjust your sleep schedules accordingly or use headphones/white noise like I did and you'll be fine.
Stayed 3 nights in Sep 2022

10/10 Excellent

Meital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT LOCATION, GREAT SERVICE THANK YOU! MIRI AND AMOS FROM ISRAEL
Stayed 8 nights in Aug 2022

10/10 Excellent

Mark

Stayed 2 nights in Aug 2022

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Riad. Amazing service / staff they made me feel like a queen. Property is in a great location in the old town. Easy to escape the chaos of the old town.
Stayed 1 night in Aug 2022

6/10 Okay

Taraneh

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The place is very dated and it’s not maintained well. We booked the “ best room” according to them and we were not very satisfied with the condition of the room. It was too dark and dated. There were cracks and stains on the floor and and the bed was old and crooked. The pool is way to small for swimming and since it’s located in the lobby it’s way too crowded. The breakfast is okay. The staff are very friendly but you can tell they don’t have hospitality training. I wouldn’t go back.
Stayed 2 nights in Jul 2022

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay.

Rarely have a had a stay with friendlier, more solicitous staff. They did everything they could to make our stay easy and comfortable.
Stayed 4 nights in Jul 2022

10/10 Excellent

Nikita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at Riad Jemaa El Fna & Spa were exceptionally courteous especially Abdul and Oussama. Wish I could give more than 5 stars just for them. They were informative, kind, helpful gracious and protective. They saw to all our needs and give us really good recommendations. The Riad itself is gorgeous, ideally situated just off the medina in old Marrakech. I highly recommend staying here while in Marrakech.
Stayed 4 nights in Jul 2022

10/10 Excellent

Joana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, property and even more amazing staff. Will recommend to all of my friends!
Stayed 7 nights in Jun 2022

8/10 Good

LIGIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Matilda

Disliked: Staff & service, amenities, property conditions & facilities
They told me there were bedbugs in my room and transferred me to another hotel that was poor quality compared to what I booked. The staff at the other hotel Safran and Cannelle were rude and violent with me when I changed my mind about staying there and decided to leave. Jemma Elfna was not helpful when the situation got violent and the owner tried to fight me
Stayed 2 nights in May 2022

6/10 Okay

Bina

Liked: Staff & service
Disliked: Amenities
I didn't realize there are two building. I felt like I was at the 'other'; I even had to double check it was the same riad. This riad is all about convenience and location. It felt more like a hotel riad than a boutique homely riad.
Stayed 1 night in Apr 2022