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Riad Andalouse

3.5 star property

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Photo gallery for Riad Andalouse

Terrace/patio
Indoor pool
Indoor pool
Superior Suite | In-room safe, desk
Steam room, Turkish bath

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
1 Derb El Ferrane Lakdim, Marrakech
  • Bahia Palace
    ‪15 min walk‬
  • Marrakech Museum
    ‪4 min drive‬
  • Jemaa el-Fnaa
    ‪6 min drive‬
  • Marrakech (RAK-Menara)
    ‪18 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite

Standard Suite | In-room safe, desk

Standard Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk

Superior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Riad Andalouse

3.5-star hotel in Medina
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Local cuisine breakfast is free. Additionally, 3 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite.
Riad Andalouse offers 7 accommodations. Business-friendly amenities include desks and safes. Bathrooms include bathtubs with jetted bathtubs. Housekeeping is provided daily.
An indoor pool and a hot tub are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Hammam gommage massage. Services include massages. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Riad Andalouse features an indoor pool and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A complimentary breakfast is offered each morning.

This business-friendly hotel also offers a rooftop terrace, spa services, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Riad Andalouse is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8:30 AM and 10:30 AM.
Riad Andalouse has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 8:30 AM to 10:30 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: MAD 5 per stay (rates may vary)
  • Airport shuttle fee: MAD 150 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Riad Andalouse Hotel Marrakech
Riad Andalouse Hotel
Riad Andalouse Marrakech
Riad Andalouse
Riad Andalouse Hotel
Riad Andalouse Marrakech
Riad Andalouse Hotel Marrakech

Riad Andalouse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 152 out of 351 reviews
Rating 8 - Good. 131 out of 351 reviews
Rating 6 - Okay. 37 out of 351 reviews
Rating 4 - Poor. 19 out of 351 reviews
Rating 2 - Terrible. 12 out of 351 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice riad

The riad was very nice and the bed really comfortable,but the wifi was poor.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best money ever spent! Location was great. Facilities were just like the pics and the amenities was great! Would definitely stay again.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

4/10 Poor

JIZ, Florida

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff or host were very friendly , other than that , I will not recommend this place , first of all it is located in a very sketchy neighborhood, not walking distance to Médina , you can walk for 30 minutes thru dangerous streets with no light or crossing paths and you will make it at your own risk. My room was very small and a very hard bed , no bathroom door , no privacy , Riad located next to a mosque , call of prayers in the morning extremely loud, I could keep mentioning so many downfalls, but if you don’t mind Staying in a place that provides the basic comfort , it’s your choice .
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The Riad is beautiful and the staff were amazing. The managers took care of our every need and the authentic meals we’re so good! They arranged for a hammam and massage on site and the experience was amazing!
Stayed 2 nights in Feb 2020

10/10 Excellent

N, Jerusalem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning interior architecture, relaxing atmosphere, and very kind staff
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem we faced was, there was a power outage at around 6:30 am and it got back by 8:30 am, and it was super cold that day. other than that we loved this place
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly. Fantastic atmosphere. It was so easy to walk into the medina from the hotel.
Stayed 4 nights in Dec 2019

8/10 Good

Katie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

30’s girls on a friends trip

2 friends in our 30’s stayed at Riad Andalouse. We had a very lovely room that overlooked the pool. The toilet clogged a few times which was inconvenient however everything else about the room was lovely. The riad is so beautiful and the staff are friendly. The riad is a bit noisy. The only thing I would mention that we did not enjoy was the desert dinner adventure our riad recommended. It was extremely expensive, we were the only 2 people who went, there was no entertainment or activities. I would not recommend to do any trips through the riad.
Stayed 3 nights in Dec 2019

8/10 Good

Andrew, London

Liked: Staff & service, amenities, property conditions & facilities
Property was fine. Staff great. But the area was a bit nerve wrecking.
Stayed 4 nights in Nov 2019

8/10 Good

Maggy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner and the rest of the staff was very helpful when asked questions about directions, what they recommended us to explore in Marrakech. The breakfast was really nice and fresh and you get the chance to experience authentic Moroccan breakfast. The AC wasn't as effective but since we travelled there in November it didn't really bother us too much since it wasn't too hot outside anyways. Bare in mind the bathrooms doesn't have a proper door but only a curtain that shields it from the rest of the room, might become awkward if you're several people staying together. Overall a pleasant stay and you get to see the more rural parts of Marrakesh but still feel safe throughout your stay.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience!

No service at all. The bathroom was smelly and dirty. They transferred us for the first night because they had some “issues” with our room. Heating was not working so we were freezing.
Stayed 3 nights in Nov 2019

10/10 Excellent

Kelly-Anne, Connecticut, USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This riad was phenomenal. The staff was so helpful, friendly, and accommodating. The food was also amazing. Breakfast, lunch, and dinner were all special and homemade. They had something for everyone, whether you are vegetarian or gluten free. I highly recommend for anyone visiting Marrakech - you will have a highly personalized and comfortable stay.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute riad, great services offered not wowed

The riad itself if beautiful, I would recommend carrying the address and phone number of riad around as a number of taxi drivers had trouble finding. The riad is a taxi drive away from main attractions in Marrakech. They have a lot of great services and option to eat at the riad which was helpful, but you do have to pay to eat their not included. The service was okay, we werent wowed by the experience mainly because everything felt very transaction oriented. Even for tea and coffee they charge.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
A real oasis in the heart of dusty Marrakech, a place to rest and relax
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice Riad, but the location in the middle of neigborhood little bit intimidating, disrespectful teenagers hanging around nearby.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Riad to stay in, the only downside is the location in the middle of neighborhood, where the local teenagers are bothersome. Abdeallah, Adam, Fatima and Khadija were very nice answering all the questions we had. AZIZ JELLOULE
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Small room but perfect for our overnight stay/regroup after travelling Morocco for 7 days. Air conditioner worked great and the host was very friendly. Right in with the locals here and parking seemed a bit sketchy and limited but we had no issues. Cheap room, free breakfast and a very affectionate cat who cuddled With us in the evening on the deck.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was extremely polite and helpful,real professionals! Photos of the hotel are accurate.
Stayed 4 nights in Jul 2019

4/10 Poor

Yaya

Traveled with group
Disliked: Amenities, property conditions & facilities
this was my last day in Marrakesh.. and first of all they have not updated their address, so my taxi driver had to call and double check that it was the right property. We made it, our check in was ok, the guy who never gave me his name, gave us half glass cold tea. We go into our room and everything ok, there was only towels available, we asked him from some soap or just any soap to wash our hands and shampoo, he came into the room to double check, and then he only brought a small cup of soap and stated he didn't have anymore available. An over all view, i would not recommend it or stay here in the future.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
To start, we were forced to pay 55 Euros since our reservation stated 1 person but we were 2. The hotel was fairly clean and the staff was nice but we did notice 2 really red flags. One, the pool water was extremely dirty we couldn't swim in it. And second, we noticed that the hotel staff went into our room Everytime we went out. The first night we went out, we specifically left the air conditioning on as it was hot out. When we returned to the room the air conditioning was off. The following day we tried something similar, this time we left the light on. We came back and found everything off. We did not appreciate the staff going into our room after we left. And Everytime we made sure our room was completely locked but they still went in.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Morrocan decor inside, the small swimming pool, and especially the rooftop. Service was amazing! Did NOT like the washroom situation. There is NO PRIVACY. Instead of a door there is a curtain so there is no sound proofing.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was theee most beautiful hotel. From the decor, the rooms, the service, everything was five star service. Abdul was so nice and helpful with everything we wanted to experience. I would stay here every time I visit!!! Felt like a Princess the entire vacation!!! 10 stars in my book!
Stayed 2 nights in Jul 2019

10/10 Excellent

Michael, Halifax, NS

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here. Staff was friendly and super helpful at checkin, helping us find a local hammam up the street, and in storing our bags. Breakfast on the terrace was very good. Beds were comfy and the place was very clean. Honestly - the only complaint we have is that when we tried to book again for our last night in Marrakech, the place was full. Thanks so much for your hospitality.
Stayed 1 night in Jun 2019