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Palais Sebban

4.0 star property

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Photo gallery for Palais Sebban

Terrace/patio
Lobby
Outdoor pool
Outdoor pool
Minibar, in-room safe, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Pool
  • Spa

Explore the area

Map
43, Derb Moulay Abdellah Ben Hssein, Laksour, Marrakech, 40000
  • Koutoubia Mosque
    ‪7 min walk‬
  • Le Jardin Secret
    ‪7 min walk‬
  • Jemaa el-Fnaa
    ‪8 min walk‬
  • Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Prestige)

Double or Twin Room (Prestige) | Minibar, in-room safe, free WiFi, bed sheets

Double or Twin Room (Prestige)

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Living area

Suite

  • 753 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | Living area

Suite, Terrace

  • 968 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Palais Sebban

4-star riad in Medina
A full-service spa, an outdoor pool, and a restaurant are available at this riad. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Palais Sebban offers 25 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Palais Sebban features an outdoor pool and a steam room. The riad offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This boutique riad also offers a rooftop terrace, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Palais Sebban has designated areas for smoking.

Onsite venue - This poolside restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MAD 20 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors
  • 4 buildings
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
1 total (up to 7 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 440.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 26.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 400 per room (roundtrip)
  • Self parking fee: MAD 20 per night
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Palais Sebban
Palais Sebban Hotel
Palais Sebban Hotel Marrakech
Palais Sebban Marrakech
Sebban
Palais Sebban Hotel Marrakech
Palais Sebban Riad
Palais Sebban Marrakech
Palais Sebban Riad Marrakech

Palais Sebban Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 511 reviews
Rating 8 - Good. 116 out of 511 reviews
Rating 6 - Okay. 29 out of 511 reviews
Rating 4 - Poor. 9 out of 511 reviews
Rating 2 - Terrible. 4 out of 511 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 4 nights in Jan 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an hotel should be!

the true and real sense of hospitality. Amazing team and amazing service. A smile from everyone and any time
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities

A little Marrakesh Gem

A fantastic Riad, in a great location for exploring Marrakesh! All the hotel staff were 100% excellent. Very polite, helpful, accommodating, friendly & professional. Food was always excellently cooked & presented. Room was lovely. The only tiny criticism I have are: I felt a couple of times the waiters were a little over stretched & could really do with additional help. Our mattress fitted sheet was too small (the elastic had gone) so would ripple up underneath us! That being said I would definitely recommend to anyone & would return myself!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sidney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great with private terrace. The room was spacious and very comfortable. The service for everything was exceptional.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service

You won’t be disappointed

Overall a good stay for good value. Location was great next to everything in the medina
Stayed 5 nights in Jan 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Extremely underwhelming and over-priced with issue

This place is not worth the money. Our room was nothing like the lovely photos, the air-con was so loud we couldn’t sleep with it on so had to be cold, the shower turned into a cold dribble after minutes, and the door to the bathroom wouldn’t close properly. The restaurant is average and overpriced and the pool is pretty, but isn’t heated so you can’t actually use it. We paid for breakfast and were told we could have something to take away on our last morning as we had to go to the airport, but when we got to reception and asked where it was, they said this wasn’t possible, with no explanation or apology given, and even said they don’t actually offer that, so it never should have been promised. They also said they would fix the bathroom door but didn’t, and again, there was no apology given. I highly recommend staying somewhere else. We stayed at Riad Marraplace on our first night, and it was much nicer, with no issues, for much less. They packed us the most delicious takeaway breakfast with orange juice, bread, waffles and nutella even in a lovely branded Riad Marraplace bag.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yuen-Hwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's such a beautiful RIAD and most beautiful one of the our trip to Morocco this time. Room was big and bed was comfortable. Will definitely stay again next time in Marrakech.
Stayed 3 nights in Dec 2024

10/10 Excellent

dario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This riad is a true gem, combining charm, comfort, and an ideal location. From the moment you arrive, the staff goes above and beyond, ensuring every need is met with professionalism and warmth. The ambiance is tranquil yet vibrant, offering a perfect retreat in the heart of the city. The rooms are well-appointed, blending traditional decor with numerous amenities. The service is impeccable and every interaction feels personal and attentive. Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

10/10 Excellent

Clinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful, filled with traditional moroccan tile and fountains. While the rooms are very cozy and open to the hall, they still are very quiet and have everything you need. The medina is very walkable from here, and the cab pickup nearby also worked great for every tour we did. The staff was all very friendly and we loved the welcoming process!
Stayed 6 nights in Nov 2024

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, traditional Riad with all the modern elements. Hamman massage is a must. Food is delicious and fresh. Loved our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Had a love time at the hotel. Beautiful design, great breakfast and close to everything.
Stayed 1 night in Dec 2024

8/10 Good

Jiyoung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning and the man who checked us in was very nice. Our room was very nice too with a private terrace. The breakfast was amazing. There were unfortunately small numbers of ants in our room which were a bit inconvenient. The female staff member at the counter also seemed a bit misinformed and it took some convincing to get her to make a phone call to get someone to come to help move our bags to the other riad (which had been promised to us very kindly on arrival by the man who worked the counter the day before). Overall such a beautiful hotel though and would highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute place, fantastic breakfast!
Stayed 1 night in Nov 2024

8/10 Good

ADENIKE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property with traditional Moroccan feel

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
An exquisite riad in the perfect location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald, LEESBURG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly. Amazing hotel, extremely friendly, supportive, and professional staff, delicious food, and location is very convenient. For sure we will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful riad. The staff pay attention to detail to take care of their guests.
Stayed 1 night in Oct 2024

6/10 Okay

Xinyi

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
There is no blanket, only a cover is used instead. The check-in process took more than 20 minutes to complete, but the staff said we only waited for 10 minutes.
Stayed 1 night in Oct 2024

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, property is very ornate and beautiful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay. It is in a great location, the room was spacious and immaculate, and the staff were extremely helpful and professional. Would definitely stay here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit of paradise all within the hustle & bustle of the souk marketplace of the medina district. The location is perfect and easy to walk to the Djemaa El Fna, Marrakesh's main square and all other parts of the city. I was worried Marrakesh would be quite difficult to navigate but actually it was easy with a map (better than Venice!) The staff at Palais Sebban Riad were lovely and made us feel so welcomed and really looked after us. It was very easy to book a guide to get us started in Marrakesh which was definitely worth doing to learn about the history and culture as well as giving us the confidence we needed to explore this remarkable city and its people. The Riad itself is beautiful, our room was fantastic and the breakfast was enough to get us started each day. It was also nice to sit in the many different areas of the Riad, whilst enjoying a drink as we recharged our batteries. We had one evening meal which was a little on the expensive side, but it was very nice and included some modest Friday night entertainment but do venture out the rest of the time. We booked transport via the Riad to and from the airport which was also seamless and easy. All in all, a visually stunning Riad with very hard working, friendly kind hospitality which really hit the spot for us.
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Riad
Stayed 1 night in Sep 2024