8/10 Good
Muhammad Mobin
Traveled with family
Jan 4, 2025
Liked: Cleanliness, staff & service, room comfort
Xmas break
This resort was absolutely incredible! From the smooth check-in service to the comfortable rooms and grand lobbies with its decor and glamour.
The food was good as expected with plenty of variety. There were a range of bars/restaurants to choose from which was also fantastic however we couldn't experience the Moroccan restaurant as they were based on reservation and there weren't enough for the nights we were there.
They have a shuttle service too to take you to medina and back which was very helpful and saved us a decent amount of ££.
The only few thing I'd like to highlight as negative is that the outdoor pool is not heated and we went in December so it was impossible to use the facility. Their wifi was also pretty bad in the rooms and bang on average in the lobby. Their toilets seemed outdated and the toiletries quality was pretty bad so worth improving upon. Lastly, they need more golf carts and drivers because we waited 1/2 hour to be taken to our room which was far away and also not easy for elderly to get back to reception as the golf carts wouldn't pick us up again.
Muhammad Mobin
Stayed 2 nights in Dec 2024