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Hilton Dalaman Sarigerme Resort & Spa

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Dalaman Sarigerme Resort & Spa

Bar (on property)
LAKE HOUSE FAMILY SWIM-UP WITH POOL VIEW | View from room
Exterior
Bar (on property)
Sports facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
Sarigerme Tourism Center PO:11, Ortaca, Mugla, 48610
  • Mavi Dalis
    12 min drive
  • Sarigerme Beach
    18 min drive
  • Dalaman Train Station
    22 min drive
  • Dalaman (DLM-Dalaman Intl.)
    48 min drive

Room options

View all photos for FAMILY DUBLEX SUITE WITH GARDEN VIEW

FAMILY DUBLEX SUITE WITH GARDEN VIEW | Free minibar, in-room safe, desk, laptop workspace

FAMILY DUBLEX SUITE WITH GARDEN VIEW

  • 1032 sq ft
  • Sleeps 5
  • 3 King Beds

View all photos for TWIN GUEST ROOM WITH RIVER VIEW

LCD TV, table tennis, books

TWIN GUEST ROOM WITH RIVER VIEW

  • 391 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KING LAKE HOUSE SWIM-UP ROOM WITH POOL VIEW

KING LAKE HOUSE SWIM-UP ROOM WITH POOL VIEW | Living area | LCD TV, table tennis, books

KING LAKE HOUSE SWIM-UP ROOM WITH POOL VIEW

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for KING GUEST ROOM WITH RIVER VIEW

LCD TV, table tennis, books

KING GUEST ROOM WITH RIVER VIEW

  • 388 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY ROOM WITH GARDEN VIEW

Free minibar, in-room safe, desk, laptop workspace

FAMILY ROOM WITH GARDEN VIEW

  • 818 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for KING GUEST ROOM POOL ACCESS WITH SEA VIEW

Free minibar, in-room safe, desk, laptop workspace

KING GUEST ROOM POOL ACCESS WITH SEA VIEW

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for KING CORNER SUITE SWIM-UP WITH SEA VIEW

KING CORNER SUITE SWIM-UP WITH SEA VIEW | Living area | LCD TV, table tennis, books

KING CORNER SUITE SWIM-UP WITH SEA VIEW

  • 721 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for DELUXE FAMILY ROOM SWIM-UP WITH POOL VIEW

Free minibar, in-room safe, desk, laptop workspace

DELUXE FAMILY ROOM SWIM-UP WITH POOL VIEW

  • 1206 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for HILTON SUITE WITH SEA VIEW

Free minibar, in-room safe, desk, laptop workspace

HILTON SUITE WITH SEA VIEW

  • 1410 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for TWIN GUEST ROOM POOL ACCESS WITH SEA VIEW

TWIN GUEST ROOM POOL ACCESS WITH SEA VIEW | View from room

TWIN GUEST ROOM POOL ACCESS WITH SEA VIEW

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KING LAKE HOUSE ROOM SWIM-UP VIA STAIRS

KING LAKE HOUSE ROOM SWIM-UP VIA STAIRS | View from room

KING LAKE HOUSE ROOM SWIM-UP VIA STAIRS

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for TWIN GUEST ROOM WITH GARDEN VIEW

Free minibar, in-room safe, desk, laptop workspace

TWIN GUEST ROOM WITH GARDEN VIEW

  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for FAMILY ROOM POOL ACCESS WITH SEA VIEW

FAMILY ROOM POOL ACCESS WITH SEA VIEW | Free minibar, in-room safe, desk, laptop workspace

FAMILY ROOM POOL ACCESS WITH SEA VIEW

  • 721 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for KING GUEST ROOM WITH GARDEN VIEW

Free minibar, in-room safe, desk, laptop workspace

KING GUEST ROOM WITH GARDEN VIEW

  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for TWIN GUEST ROOM WITH SEA VIEW

Free minibar, in-room safe, desk, laptop workspace

TWIN GUEST ROOM WITH SEA VIEW

  • 391 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KING GUEST ROOM WITH SEA VIEW

LCD TV, table tennis, books

KING GUEST ROOM WITH SEA VIEW

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for KING DELUXE ROOM SWIM-UP WITH POOL VIEW

Free minibar, in-room safe, desk, laptop workspace

KING DELUXE ROOM SWIM-UP WITH POOL VIEW

  • 605 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for KING ACCESSIBLE GUEST ROOM WITH GARDEN VIEW

KING ACCESSIBLE GUEST ROOM WITH GARDEN VIEW | Free minibar, in-room safe, desk, laptop workspace

KING ACCESSIBLE GUEST ROOM WITH GARDEN VIEW

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for LAKE HOUSE FAMILY SWIM-UP WITH POOL VIEW

LAKE HOUSE FAMILY SWIM-UP WITH POOL VIEW | Living area | LCD TV, table tennis, books

LAKE HOUSE FAMILY SWIM-UP WITH POOL VIEW

  • 1528 sq ft
  • Lake view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for TWIN DELUXE ROOM SWIM-UP WITH POOL VIEW

Free minibar, in-room safe, desk, laptop workspace

TWIN DELUXE ROOM SWIM-UP WITH POOL VIEW

  • 605 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW | Free minibar, in-room safe, desk, laptop workspace

LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

  • 1528 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

GRAND SUITE WITH SEA VIEW

  • 2099 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for KING SUITE WITH SEA VIEW

Free minibar, in-room safe, desk, laptop workspace

KING SUITE WITH SEA VIEW

  • 4219 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for PRESIDENTIAL SUITE WITH SEA VIEW

PRESIDENTIAL SUITE WITH SEA VIEW | Free minibar, in-room safe, desk, laptop workspace

PRESIDENTIAL SUITE WITH SEA VIEW

  • 5113 sq ft
  • Sea view
  • Sleeps 10
  • 1 King Bed and 6 Large Twin Beds

Similar properties

Front of property

Ramada BY Wyndham Dalaman

Pool
Hot Tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (69)
The price is $86
per night
$96 total
includes taxes & fees
Jan 10 - Jan 11
Ramada BY Wyndham Dalaman

About this property

Hilton Dalaman Sarigerme Resort & Spa

5-star Ortaca hotel connected to the convention center, close to Sarigerme Beach
Spend the day catching some rays at the beach, relaxing by one of Hilton Dalaman Sarigerme Resort & Spa's 11 outdoor swimming pools, or pampering yourself at the full-service spa. Change of bedsheets is available on request.
Hilton Dalaman Sarigerme Resort & Spa offers 493 air-conditioned accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

This Ortaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

6 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Some rates at Hilton Dalaman Sarigerme Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. At Hilton Dalaman Sarigerme Resort & Spa you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at the restaurant and guests can grab coffee at one of the 4 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 4 poolside bars, a beach bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Guests can use the indoor pool and outdoor pool at a partner property. Complimentary uncovered self parking and uncovered valet parking are available on site, along with a car charging station.

Hilton Dalaman Sarigerme Resort & Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Sarigerme Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tao Far East Restaurant - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open select days.
Alize Italian Restaurant - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
A la Turca Restaurant - This restaurant specializes in Turkish cuisine and serves dinner only. Reservations are required. Open select days.
Vela Sea Food Restaurant - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All inclusive details

All-inclusive room rates at Hilton Dalaman Sarigerme Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Soccer

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 coffee shops/cafes
  • 4 poolside bars
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • A la Turca Restaurant
  • Alize Italian Restaurant
  • Sarigerme Main Restaurant
  • Tao Far East Restaurant
  • Vela Sea Food Restaurant

Things to do

  • 11 outdoor pools
  • 24-hour gym
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Art gallery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Boat
  • Books
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Karaoke
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool (guest access)
  • Parasailing
  • Pedal boat
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping mall
  • Snorkeling
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,934 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a regional park
  • On the beach
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Electric bike charging
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 81-cm LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 3 to March 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 6841

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Dalaman Sarigerme
Hilton Dalaman Sarigerme Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Dalaman Sarigerme Ortaca
Ortaca Hilton Dalaman Sarigerme Resort & Spa Hotel
Hotel Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme
Hotel Hilton Dalaman Sarigerme Resort & Spa
Hilton Dalaman Sarigerme Resort Spa
Hilton Dalaman Sarigerme

Hilton Dalaman Sarigerme Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 122 out of 163 reviews" "
Rating 8 - Good. 32 out of 163 reviews" "
Rating 6 - Okay. 4 out of 163 reviews" "
Rating 4 - Poor. 4 out of 163 reviews" "
Rating 2 - Terrible. 1 out of 163 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

simrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ali

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but Mehmet Yigit in the main restaurant was extraordinary person, attentive and humble wish him all the best in his future.
Stayed 1 night in Jun 2024

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memories are made of this.
This was our second time with you and on both occasions most enjoyable,and I hope that we may make it a third time, if of course you may reward a loyal customer, with an offer, well I can always ask? Regards Freddie.
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay
Our first stay at the Hilton in Serigerme, hotel amazing, service brilliant, drinks on offer great quality, food very good with several different restaurants on offer.
Stayed 2 nights in May 2024

8/10 Good

Ann Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful facilities. Staff very friendly and helpful. Unfortunately only 1 restaurant is included in all inclusive which was a bit disappointing. Wish they had a breakfast only option
Stayed 6 nights in Apr 2024

4/10 Poor

serran

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The food and cocktails were bot so good and the hotel in general just felt very old and the beach towels were of low quality.
Stayed 1 night in Sep 2023

8/10 Good

Sinan

Traveled with family and small children, Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Too much mosquitos. Everything else was good for the price.
Stayed 6 nights in Aug 2023

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel. Feels very American corporate. Nice art school but had to pay extra. Good buffet and good service. Felt it lacks some charm
Stayed 2 nights in Aug 2023

8/10 Good

Rod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
Not as good as previous years, our mini bar hadn’t been fully stocked on arrival and wasn’t fully restocked afterwards, we had to request extra tea and coffee. No slippers in one room, just silly niggles but not the standard we have grown used to. Overall our stay seemed a little less luxurious to previous years, thinking of going back in August and hoping for improvement. Food was good and the kids had a great time just us picky adults!
Stayed 2 nights in May 2023

10/10 Excellent

NIMISHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to go to Hilton Dalaman!!!
This hotel was amazing from the pre arrival communication to check in to every member of the team. The service was amazing, the choice and quality of food was mind blowing, and if you asked for something, every effort was made to ensure it was arranged. We used the spa facilities, again, incredible staff and service. Already looking at booking for next year.
Stayed 4 nights in May 2023

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Axita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for a relaxing family holiday

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely massive with something for everyone. We only stayed here for a day and night before flying home. I think we could have occupied ourselves fro longer but maybe not a whole week. Not really our kind of hotel or holiday but we enjoyed it nevertheless. The cornily named "Mega Buffet" really is mega and the food is pretty good considering. Much is included but activities such as kayaking and windsurfing are extra.
Stayed 1 night in Sep 2022

10/10 Excellent

ALI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good but only sand not
Stayed 3 nights in Sep 2022

10/10 Excellent

MUJDE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very good service, immaculate grounds, never felt crowded, loved every moment! Will be back!
Stayed 4 nights in Sep 2022

4/10 Poor

Anthony

Traveled with partner
Liked: Staff & service, property conditions & facilities
We arrived late in the evening. The reception whilst having my reservation were unaware that Expedia had already taken payment; so charged my credit card again and then subsequently cancelled the payment. Too late for dinner so were offerred sandwiches - sandwiches consisted of a tied-looking roll and chips. Breakfast was fine although finding a vacant table was a challenge; similar for dinner. The beach really was a non-event; many people stayed with the pools. All-in all-disappointing - really not our sort of hotel.
Stayed 2 nights in Jun 2022

8/10 Good

ALLAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Ruvani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Excellent property.
Stayed 4 nights in Jun 2022

8/10 Good

Najda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lake homes with swim up swimming pool access. The staff is not customer sevice oriented. We wished to dine at one of the A la carte restaurants, because we had not made a booking until 8pm - we could not dine. We had asked for daily newspapers - we never got them.
Stayed 2 nights in Jun 2022

10/10 Excellent

Önder

Stayed 3 nights in May 2022

10/10 Excellent

AKIN, miami

Stayed 2 nights in Apr 2022

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Oct 2021

8/10 Good

MAHDI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
Good do so much better Hilton..
To start our check in was delayed by over 1 hr because our room was not cleaned in time for the 3pm check in. We had requested a Sea View Room and whilst we had been given an excellent room in one of the Lakeside Villa's it was located at the rear of the Hotel and Sea Glimpse may have been a better description. The hotel provided Golf Buggy transport, which was generally quick and efficient. The following day our room was not made up due to a electrical fault on the door panel that requested not to be disturbed, (I am guessing this is why our room was not ready for us on arrival). After informing reception, this was fixed and room cleaned satisfactorily on the following day. Overall staff at the hotel were not so welcoming and service was slow and given without a smile. (maybe as end of season they had all forgotten their training). Staffing levels appeared ok but the clearing of tables etc. was not as efficient as it could have been. The Champaign and Wine Bar, together with Scotch and Cigar Lounge are a shadow of their former existence. Limited Wine and Scotch on offer and can not even smoke a cigar in the Cigar Lounge...... We tried out the Chinese Restaurant one evening, whilst OK the food arrived cold having been prepared in the main restaurant and travelled to the Chinese Restaurant. not even kept hot on burners that you might expect in traditional Chinese restaurants. Overall excellent hotel that could have done so much better..
Stayed 3 nights in Oct 2021