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Best Western Plus Luna del Mar

3.0 star property

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Photo gallery for Best Western Plus Luna del Mar

Sundeck
Balcony view
Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • Spa
  • Pool
  • Room service

Explore the area

Map
Av Lazaro Cardenas No. 1301-A, Manzanillo, COL, 28210
  • Playa Azul Salagua
    ‪9 min walk‬
  • Punto Bahía Shopping Center
    ‪4 min drive‬
  • Riviera Casino
    ‪4 min drive‬
  • Manzanillo, Colima (ZLO-Playa de Oro Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 388 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 172 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 215 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior With Sea View

Premium bedding, in-room safe, desk, laptop workspace

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Quadruple Room Standard With Sea View

Premium bedding, in-room safe, desk, laptop workspace

Quadruple Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Best Western Plus Luna del Mar

3-star Manzanillo hotel with 2 restaurants, connected to a shopping center
Spend the day playing on the beach then return to dine at one of Best Western Plus Luna del Mar's 2 restaurants.
Best Western Plus Luna del Mar offers 70 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 22-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Best Western Plus Luna del Mar features 3 outdoor swimming pools, a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This beach hotel also offers a children's pool, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Onsite uncovered self parking is complimentary. The property offers extended parking privileges to guests.

Best Western Plus Luna del Mar has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Best Western Plus Luna del Mar has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 10:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 90 to 180 for adults and MXN 90 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 5 floors
  • Built in 2000
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 180 for adults, and MXN 90 to 180 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Best Western Luna Mar
Best Western Luna Mar Hotel
Best Western Luna Mar Hotel Manzanillo
Best Western Luna Mar Manzanillo
Best Plus Luna Del Manzanillo
Best Western Plus Luna Mar Hotel Manzanillo
Best Western Plus Luna Mar Hotel
Best Western Plus Luna Mar Manzanillo
Best Western Plus Luna Mar
Best Western Plus Luna del Mar Hotel
Best Western Plus Luna del Mar Manzanillo
Best Western Plus Luna del Mar Hotel Manzanillo

Best Western Plus Luna del Mar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 288 out of 867 reviews
Rating 8 - Good. 275 out of 867 reviews
Rating 6 - Okay. 154 out of 867 reviews
Rating 4 - Poor. 85 out of 867 reviews
Rating 2 - Terrible. 65 out of 867 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe, San Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a nice area. Staff was nice the only thing is that if booking through Expedia breakfast is not included. The rooms were clean just needs a little extra in bathrooms.
Stayed 2 nights in Nov 2024

6/10 Okay

Jonathan

Traveled with partner
Disliked: Cleanliness, amenities
Wasn’t very clean. Lots of maintenance work happening while we were there, so it was quite noisy. Tried to use the in-room safe, but it was literally GLUED to a shelf and came right off!! Room itself was tiny and not very clean.
Stayed 1 night in Nov 2024

8/10 Good

Juan, Wildomar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

brent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wasn’t a pleasant experience
Stayed 3 nights in Aug 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando nos dieron la habitacion teniamos una TV que no tenia senal y me dijeron cuando llame a recepcion que estaban arreglando cableado del la compania de cable y estaban arreglando eso,salimos ala playa y por la noche que llegamos ala habitacion volvi a llamar y me dijeron lo mismo que solo internet servia y baje para comentarlerles que en otros cuartos se veia la TV y me dijeron que solo you tube y nexflix agarra y le dije que al menos que vieramos esas programaciones,por lo cual la recepcionista se dio cuenta que la TV que teniamos era muy vieja y ni eso se podia ver por lo cual llamo con alguien para poder agarrar otra television de otra habitacion y llevarla a nuestra habitacion Andrea le doy review por que hizo todo para que estuvieramos bien en nuestra estadia lo que las del turno de la tarde cuando llegamos no hicieron nada. Y tambien al llegar a mi hermana la hicieron esperar 30min por su habitacion y despues le dicen que tardarian 15 min mas por lo cual mi hermana les dijo mis hijos tienen mucho calor aqui afuera en donde nos tienen en la sala de espera dame alguna que tengas disponible lo cual le dieron una habitacion super chica. Mala experiencia tuvimos desgraciadamente.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis A

Stayed 1 night in Aug 2024

2/10 Terrible

GLORIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one estar hotel. Unless there isnt a other option, this hotel would be in the Last place. 1. WiFi doesnt work 2. It does not have elevador, climbing the stairs carey suitcases3. Does not work aa 4. Bathroom ver y untidy
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility and quiet
Stayed 1 night in Aug 2024

4/10 Poor

Jonatan L

Disliked: Cleanliness, property conditions & facilities
Restrooms and towels weren’t clean, the whole room had a nasty smell, and I paid for a room with a view to the beach and got a different one.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jose L

Stayed 1 night in Jul 2024

2/10 Terrible

Jose L

Traveled with partner
Disliked: Staff & service
They charge 56 for used the towel for pool , tell just a voucher but charge going in to my credit card…
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Traveled with family
Disliked: Amenities
I didn't like, you had to leav a deposit for pool towels, we bought pizza form, the restaurant it was so grease we where unable to eat it, bad food
Stayed 2 nights in Jul 2024

6/10 Okay

Sergio

Traveled with family
Disliked: Property conditions & facilities, room comfort
Ok place to sleep
Rooms were acceptable, dated rooms but clean, hot water was lukewarm the first 2 days. Pool towel service was subpar, paid a deposit for towels for a family friend f 4 only to find out a single towel was available. Towel service was late the following day past noon. Restaurant was ok, not much food variety and the fish was not fresh.
Stayed 3 nights in Jul 2024

6/10 Okay

Margarita

Traveled with partner
Liked: Amenities
Had water leak on window and ceiling. I was offered another room but not with view to the ocean like the we had.
Stayed 3 nights in Jul 2024

8/10 Good

MONICA

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel, Portsmouth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Manzanillo
Stayed 2 nights in Mar 2024

4/10 Poor

danny

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is just simple and nothing fancy.
Stayed 1 night in Jun 2024

2/10 Terrible

GIRASOL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Food is really good
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Eva

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Front desk bad . But excelente people at the restorant .
Stayed 1 night in May 2024

10/10 Excellent

Kenneth A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location right on the beach ( ocean) restaurant near by. The staff at the front desk, helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

enrique federico

Stayed 4 nights in Mar 2024

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service, property conditions & facilities
I would have given a better rating if the wifi had worked in the rooms. Had to go sit outside the lobby to get a signal and then it was sketchy. Saw lots of guests with the same issue.
Stayed 4 nights in Apr 2024