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Termas Puyehue Wellness & Spa Resort

4.0 star property

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Photo gallery for Termas Puyehue Wellness & Spa Resort

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Reception
Hiking
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Hot Tub
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Ruta 215 Km 76, Puyehue, Los Lagos
  • Lake Puyehue
  • Lake Rupanco
  • Puyehue National Park
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Single Room

  • 344 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • 280 sq ft
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Superior With Panoramic View

Premium bedding, down comforters, pillowtop beds, minibar

Single Room Superior With Panoramic View

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Standard With Forest View

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Standard With Forest View

  • Sleeps 3

View all photos for Single Room Standard With Forest View

Premium bedding, down comforters, pillowtop beds, minibar

Single Room Standard With Forest View

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Superior With Panoramic View

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Superior With Panoramic View

  • Sleeps 3

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Front of property

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3.9 out of 5, Good, (52)
The price is $185
per night
$185 total
includes taxes & fees
Feb 22 - Feb 23
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About this property

Termas Puyehue Wellness & Spa Resort

4-star Puyehue hotel with rooftop terrace
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Termas Puyehue Wellness & Spa Resort offers 107 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Puyehue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Hot springs, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Puyehue has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs on site.
Some rates at Termas Puyehue Wellness & Spa Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Termas Puyehue Wellness & Spa Resort features a full-service spa, hot springs, and 2 outdoor swimming pools. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This family-friendly hotel also offers an indoor pool, a children's pool, and a hot tub. Complimentary covered self parking is available on site.

Termas Puyehue Wellness & Spa Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Los Troncos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bar el Pescador - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Termas Puyehue Wellness & Spa Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar el Pescador
  • Los Troncos

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Puyehue Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Resort
Termas Wellness
Termas Wellness Resort
Termas Hotel Puyehue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
Hotel Termas Puyehue Wellness & Spa Resort
Termas Puyehue Wellness & Spa Resort Mantilhue
Termas Puyehue Wellness Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa Resort Hotel
Termas Puyehue Wellness & Spa Resort Puyehue

Termas Puyehue Wellness & Spa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 100 reviews
Rating 8 - Good. 14 out of 100 reviews
Rating 6 - Okay. 8 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort hotel for luxury holidays
Comfortable hotel to spend with family. Many activities. Relaxing pools. Varied and exquisite food service
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The property was awesome. The hot pools were fantastic the hiking trails and activities were excellent. It is a world class resort.
Stayed 2 nights in Oct 2024

10/10 Excellent

Svetlana

Stayed 1 night in Sep 2024

8/10 Good

laurent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
A great hotel in the heart of the Andes. Nicely mantained and with better details than a few years ago. Thermal pools are great!
Stayed 1 night in Sep 2024

6/10 Okay

miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar perfecto para descansar
Stayed 4 nights in May 2024

10/10 Excellent

Sebastián

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!!
Stayed 4 nights in May 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Beautiful place with a lot of activities for any preference
Stayed 3 nights in Apr 2024

8/10 Good

Belinda

Stayed 1 night in Mar 2024

2/10 Terrible

maria

Stayed 2 nights in Feb 2024

6/10 Okay

Matías

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was so much fun. We did activities, enjoyed the warm pools, the food. Everything was fantastic!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two night stay. Fabulous staff, good food, comfortable rooms, and gorgeous pools and grounds. Be sure to get a massage at the spa!
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to be missed if travelling through Chile
We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loreto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to relax and renew
Amazing place, service and amenities, the food experience, spectacular! Congratulations to the chef and bartenders with their delicious concoction.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nature and open spaces, thermal spring waters, nice restaurants (with some restrictions because COVID) and wonderfull rooms. They also have a program with outdoor activities like paddle kayaks in a lake, visit native Valdivian rainforest with spectacular views and landscapes and water falls ... I liked very much.
Stayed 5 nights in Jun 2021

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel & thermal spa
Lovely property from another era. Puyehue is a sprawling lodge style hotel perched on a hill overlooking Lago Puyehue My husband and I spent 3 nights as part of a larger trip. While lovely, we felt it was better for families. That being said, the bright spot was the thermal spa. There are 3 well maintained pools: outside, outside with a cover and inside. The inside pool was our favorite because it was so unique. PROPERTY Great location for outdoorsy types wanting to get into the national park. Beautiful, well maintained grounds and hotel. ROOMS Comfortable and a good size, but somewhat dated. SERVICE Attentive and friendly. English was not extensive, but enough overall. We would definitely recommend to families or older couples who are looking for a relaxing holiday focused on spa and outdoors.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out with Andrea B. Thank you Andrea for an excellent experience!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three great hot pools/baths. Excellent buffet dinner and breakfast. Lots of activities to choose from. Beautiful surroundings.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel on beautiful grounds in a secluded area. I had a wonderful, relaxing stay.