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Termas de Aguas Calientes

3.0 star property

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Breakfast, lunch, dinner served; Regional cuisine
Superior Cabin, 3 Bedrooms (5 Adults) | Premium bedding, down comforters, minibar, individually decorated
Superior Cabin, 3 Bedrooms (5 Adults) | Garden view
Indoor pool, outdoor pool, open 8:30 AM to 7:30 PM, sun loungers
Deluxe Tent, River View | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
Ruta 215 KM 76, Camino a Antillanca, Puyehue, Los Lagos, 5290000
  • Puyehue National Park
    ‪19 min walk‬
  • Lake Puyehue
  • Antillanca Ski Resort
    ‪37 min drive‬

Room options

View all photos for Superior Tent

Superior Tent | Premium bedding, down comforters, minibar, individually decorated

Superior Tent

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Cabin (4 Adults)

Standard Cabin (4 Adults) | Premium bedding, down comforters, minibar, individually decorated

Standard Cabin (4 Adults)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Cabin, 3 Bedrooms (5 Adults)

Superior Cabin, 3 Bedrooms (5 Adults) | Premium bedding, down comforters, minibar, individually decorated

Superior Cabin, 3 Bedrooms (5 Adults)

  • 377 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Tent, River View

Deluxe Tent, River View | Terrace/patio

Deluxe Tent, River View

  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Superior With Garden View

Premium bedding, down comforters, minibar, individually decorated

Double Room Superior With Garden View

  • River view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Double Room Premium With River View

Premium bedding, down comforters, minibar, individually decorated

Double Room Premium With River View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for 1-Bedroom Bungalow Classic With Panoramic View

Premium bedding, down comforters, minibar, individually decorated

1-Bedroom Bungalow Classic With Panoramic View

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 2-Bedroom Bungalow Superior With Panoramic View

Premium bedding, down comforters, minibar, individually decorated

2-Bedroom Bungalow Superior With Panoramic View

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Similar properties

Exterior

Termas Puyehue Wellness & Spa Resort

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
4.6 out of 5, Wonderful, (100)
The price is $448
per night
$448 total
includes taxes & fees
Feb 22 - Feb 23
Termas Puyehue Wellness & Spa Resort

About this property

Termas de Aguas Calientes

3-star Puyehue resort with lazy river
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a lazy river, and a coffee shop/cafe are onsite.
Termas de Aguas Calientes offers 26 accommodations with minibars and hair dryers. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs on site.
In addition to hot springs, Termas de Aguas Calientes features a lazy river and an indoor pool. Dining options at the resort include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly resort also offers an outdoor pool, a terrace, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Termas de Aguas Calientes is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
El Arrayan - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Cafetería y kisko - Onsite coffee shop. Open daily.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CLP 8,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafetería y kisko
  • El Arrayan

Things to do

  • Arcade/game room
  • Hot springs
  • Indoor pool
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 26 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CLP 8000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 7:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Termas de Aguas Calientes
Termas de Aguas Calientes Hotel
Termas de Aguas Calientes Hotel Puyehue
Termas de Aguas Calientes Puyehue
Termas Aguas Calientes Resort Mantilhue
Termas Aguas Calientes Mantilhue
Termas Aguas Calientes Mantil
Termas Aguas Calientes Puyehue
Termas de Aguas Calientes Resort
Termas de Aguas Calientes Puyehue
Termas de Aguas Calientes Resort Puyehue

Termas de Aguas Calientes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 52 reviews
Rating 8 - Good. 19 out of 52 reviews
Rating 6 - Okay. 6 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alejandro, Bariloche

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice natural surrounding, all cabins have been upgraded with indiviual external bath tubs
Stayed 1 night in Jan 2023

6/10 Okay

Paola

Disliked: Property conditions & facilities, room comfort
nice hot tube
high rate to the hot tube with thermal water private and full access...restaurant...just 1-2 stars...room probably 3 stars. environment nice as all that area
Stayed 2 nights in Nov 2021

8/10 Good

Molly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 1 night in Aug 2018

6/10 Okay

Gilles, Nyon

Disliked: Staff & service
Get the buses to turn their engines off!
Buses parked in front with their engine running make a terrible noise all day long. At least, during the night, they are gone...

8/10 Good

LEANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

valerie

Liked: Cleanliness, staff & service, room comfort
Bel hébergement atypique
Établissement vieillissant mais tres propre Tresbel et bon restaurant Excellent petit dejeuner Les tentes sont confortables Le personnel est tres agréable
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
El domo se encuentra en la mitad del bosque, tiene problemas de humedad, y la ducha tuvo problema con la presión de agua caliente (esto fue solo el último día). Los personales son amables, el desayuno y el restorán estuvo bueno.
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior accomodations and hospitality
Our stay was excellent. The dome and hot tub were of superior quality. We slept soundly and also found the shower to be the best we've had in country. The restaurant was a gorgeous setting for a happy hour beverage, a filling breakfast and a delicious lunch. We hiked two days and also enjoyed the outdoor thermal pool. My extra recommendation for vegans/vegetarians as they have many offerings.
Stayed 1 night in Dec 2022

4/10 Poor

Miguel

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Creo que falta preocupación por los huéspedes. Instalaciones en mal estado y restaurante con poco personal. Ninguna empatía del personal.
Stayed 1 night in Aug 2022

10/10 Excellent

Ana Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Muy caro para lo que es.
Fuimos en familia. El precio de USD 500 por noche es muy alto y por lo tanto uno espera un servicio de primera. No es así. No hacen el aseo(a pesar que el prospecto dice que si), no hay jabón para la ducha. No hay toallas para la piscina. La vajilla mínima y no en muy buenas condiciones. Además quisieron cobrarme un impuesto adicional después de haber realizado el check in y sin derecho a cancelar la reserva No pudimos utilizar la piscina techada, primero por aforo y al día siguiente por estar en manutención.
Stayed 3 nights in Feb 2022

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un desastre… lejos la peor experiencia
Pésimo…. Cambiaron mi cabaña sin preguntar… me entregaron una cabaña demasiado calurosa y con cero privacidad ( al lado del restaurante donde todos los días pasaba por fuera un camión El día que llegue estuve desde las 18:45hrs hasta las 21:30hrs esperando que nos atendieran en el restaurante (llegábamos de los 2dos y con un bebé) al final no fueron capaz de sacar el pedido… solo respuestas de incompetentes… tuve que viajar a entre lagos ( a 30km) para poder ir a comer teniendo un restaurante a 30mts de la cabaña El día antes de salir nos llamaron a las 23:00hrs para informarnos que no nos darían desayuno y que teníamos que ir en nuestro auto a otro hotel (una total falta de respeto) Ofrecieron un descuento por el mal servicio y al momento de pagar nada. En resumen un desastre
Stayed 2 nights in Feb 2022

10/10 Excellent

hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disfrutando
Disfrutamos de una linda estadia. Paisajes bellos entorno maravilloso. Buena atención y un grato disfrutar en la piscina techada
Stayed 1 night in Jan 2022

10/10 Excellent

LIDICE ALEJANDRA

Stayed 3 nights in Sep 2021

2/10 Terrible

Catalina

Stayed 1 night in Aug 2021

10/10 Excellent

Yuvitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente panorama.
Lo pasamos muy bien. Tiene senderos para recorrer ahí mismo. Restaurant buena atención y buena relación precio/calidad. Es lugar más independiente (domos vip, recomiendo el Nro. 5). Por aforo, la piscina techada debe ser agendada previamente, existen tours con guia hacia el salto (Anticura) también con previa reserva y pago adicional. Existe la posibilidad de arriendo de bicicletas por hora. No se pasa frío en los domos pero se agradecería mejorar la calefacción y tener un hervidor en el domo.
Stayed 2 nights in Jul 2021

8/10 Good

Paola

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un complejo termal muy bueno p pasar unos días de descanso y relajo..
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente estadia!!!! Hermoso lugar y muy amable la atencion.
Stayed 2 nights in Jul 2019

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bueno, pero desgraciadamente al momento de
Stayed 1 night in Apr 2019

8/10 Good

RAÚL A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA ALEGRIA DE HABER VISITADO LAS TERMAS
Buena , es poco, como estaba en reparación la pileta cubierta, nos dieron un pase por todo el día para usar las FANTASTICAS instalaciones del hotel, solo puedo decir gracias, Soy usuario algo frecuente de aguas calientes desde 1983 cuando se calefaccionaba con leña , que debiamos encender nosotros, no habia comunicación alguna . en estos últimos años a mejorado en forma notable las instalaciones GRACIAS
Stayed 1 night in Mar 2019

6/10 Okay

Victor

Liked: Staff & service
Disliked: Property conditions & facilities
Nao vale o que é cobrado.
Não vale o que cobra. Uma diaria de 180 dólares, por uma cabana mal preservada, com vários consertos necessários. E mesmo sendo um hotel de águas termais, bao disponibilizam toalhas nas piscinas. Nos obrigam a levar as nossas toalhas de banho, que somente sao trocadas a cada 2 dias.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Die Anlage ist enorm renovierungsbedürftig.
Stayed 1 night in Nov 2018