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Mercure Mannheim Am Rathaus

3.5 star property

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Photo gallery for Mercure Mannheim Am Rathaus

Front of property - evening/night
Sports facility
Exterior
Bar (on property)
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
  • Air conditioning
  • Breakfast available
$80
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
F7, 5-13, Mannheim, BW, 68159
  • University of Mannheim
    ‪8 min walk‬
  • Mannheim Water Tower
    ‪16 min walk‬
  • Mannheim's Rosengarten Congress Centre
    ‪18 min walk‬
  • Mannheim (MHG)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Superior Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Privilege, Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Mannheim Am Rathaus

3.5-star hotel in Mannheim City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and express check-in. Housekeeping is available on request.
Mercure Mannheim Am Rathaus offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 66-cm LCD televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. 7 meeting rooms are available. This Mannheim hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Mercure Mannheim Am Rathaus is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
RELAX - Onsite restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RELAX

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Mannheim Am Rathaus
Mannheim Mercure
Mercure Am Rathaus Mannheim
Mercure Mannheim
Mercure Mannheim Rathaus
Mercure Rathaus Mannheim
Rathaus Mannheim
Accor Hotel Mannheim Am Rathaus
Mercure Mannheim Am Rathaus Hotel
Mercure Mannheim Am Rathaus
Mercure Am Rathaus
Mercure Mannheim Am Rathaus Hotel
Mercure Mannheim Am Rathaus Mannheim
Mercure Mannheim Am Rathaus Hotel Mannheim

Mercure Mannheim Am Rathaus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 881 reviews
Rating 8 - Good. 369 out of 881 reviews
Rating 6 - Okay. 48 out of 881 reviews
Rating 4 - Poor. 10 out of 881 reviews
Rating 2 - Terrible. 10 out of 881 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Damla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. Next time we will be staying there again
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas, Shoreline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, secure, safe and well cared for. 5 STERNE
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas, LAKE FOREST PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value, easy waking and centrally located.
Stayed 4 nights in Apr 2025

6/10 Okay

Annemarie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You get what you pay for!
Stayed 2 nights in Apr 2025

10/10 Excellent

Seren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Mar 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício.

Boa opção para que estiver de carro. Quartos limpos. Oferece estacionamento por 19 euros a diária e café da manhã por 20 euros por pessoa.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gareth

Stayed 4 nights in Feb 2025

10/10 Excellent

bum jin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

it was so nice to stay. i had a very good sleep. the morning breakfast was so delicious.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet hotel near to the city center

Nice hotel near Marktplatz in Mannheim. The services and comfort of the hotel were very good. However, I missed more variety in the food offered for vegan or vegetarian guests at breakfast (e.g. dried fruits cream or seeds).
Stayed 1 night in Jan 2025

8/10 Good

Eric

Stayed 1 night in Jan 2025

10/10 Excellent

Ina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kinderfreundlichkeit top

Hat alles super funktioniert, unser Sohn hatte ein gemütliches Kinderbett und wir konnten sehr gut schlafen!
Stayed 1 night in Dec 2024

10/10 Excellent

susan p.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice inside. All updated. Comfortable rooms. Breakfast great. Parking was easy. Would definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Abdul W

Liked: Staff & service
Thank you
Stayed 5 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vladan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet! Walkable to center square
Stayed 3 nights in Oct 2024

10/10 Excellent

Felipe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Léo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel für Geschäftsreisen

Ich kann (auch gemessen an dem Preis) nichts schlechtes sagen: Das Hotel ist einfach zu erreichen, Parken ist durch die Tiefgarage sehr einfach. Das Zimmer war ausreichend geräumig und so eingerichtet, dass man auch noch bequem am Computer arbeiten kann. Und fußläufig ums Hotel gibt es jede Menge unterschiedliche Möglichkeiten etwas zu essen zu finden. Die Gegend ums Hotel ist ein bisschen abgerockt, aber das ist halt Mannheim :).
Stayed 1 night in Jul 2024

10/10 Excellent

Derya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2024

8/10 Good

Martina

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Edgar V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities

Unfortunately many shortcomings

Unfortunately, this is the second time we've been woken up at 8am without being asked (despite the "Do not disturb" sign on the door). The cleaning ladies just knock. WHY !?? That is not funny. Another disadvantage is the beds. A queen bed does not mean two single beds put together. Hence the negative rating. All in all too expensive.
Stayed 1 night in Jun 2024