The Heritage Hotel Manila

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Heritage Hotel Manila

Exterior
Exterior
Lobby
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • Embassy of Japan
    ‪7 min walk‬
  • Baclaran Church
    ‪11 min walk‬
  • Cuneta Astrodome
    ‪12 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

Deluxe Room King Bed

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room Twin Beds, Club Access

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite Twin Beds, Club Access

  • 527 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite King Bed, Club Access

  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite King Bed, Club Access

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room King Bed, Club Access

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin Beds

  • 322 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

Club King Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

Junior Twin Suite

  • Sleeps 2
  • 2 Double Beds

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Twin Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

Junior King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Heritage Hotel Manila

4-star hotel in Barangay 76
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages and Swedish massages.
In addition to a full-service spa, The Heritage Hotel Manila features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. Event facilities measuring 8095 square feet (752 square meters) include conference space. This family-friendly hotel also offers a children's pool, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Heritage Hotel Manila is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Riviera Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,080 to 1,080 for adults and PHP 540 to 540 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Riviera Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,095 square feet of conference space
  • Business center

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1842.38 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PHP 3000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults, and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1414 out of 2512 reviews" "
Rating 8 - Good. 683 out of 2512 reviews" "
Rating 6 - Okay. 265 out of 2512 reviews" "
Rating 4 - Poor. 80 out of 2512 reviews" "
Rating 2 - Terrible. 70 out of 2512 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very friendly and respectful staff will stay again when we come back again for vacation.
Stayed 4 nights in Oct 2024

8/10 Good

Beverly

Traveled with partner
Liked: Cleanliness, amenities
Like the breakfast.
Stayed 3 nights in Jul 2024

8/10 Good

Lord Adrian

Stayed 2 nights in Oct 2024

10/10 Excellent

Gina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay. The room is super cold.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Excellent location. Near MOA and public transpo. Free shuttle to MOA. Kind staff. Nice lobby. Cons: No microwave. Rugs is old -needs replacement. Expensive buffet dinner.
Stayed 3 nights in Oct 2024

10/10 Excellent

Redley Killion,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan, Hypoluxo

Liked: Cleanliness, staff & service
I was on the 3rd floor. It smelled of mildew and needed to be remodeled. The doors had cracks, and over all it needed to be updated. The property is generally a good property. The last time I stayed there I was upgraded to a suite and it was definitely at least 4 stars. This time I feel I was stuck in the lower levels and they are not as well kept.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marlene

Stayed 4 nights in Oct 2024

10/10 Excellent

Filemon, Kapolei

Liked: Staff & service, property conditions & facilities
Quite affordable and secure. So and so buffet, not expensive.
Stayed 2 nights in Oct 2024

2/10 Terrible

Don

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Freezing
The temperature of the room never got above 5 C even though I had it set to 30. I froze my ass off all day snd night. When a guy looked at it…he said the fan was set on high. I told him the fan has nothing to do with the temperature. When I complained to the manager…she said they could extend me at a higher rate! I was too cold in the morning to shower. Terrible terrible stay. I will do all I can to prevent people from staying there.
Stayed 1 night in Oct 2024

8/10 Good

Manimaran

Liked: Cleanliness, staff & service, property conditions & facilities
All are good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had authentic Phillipenes food.
Stayed 3 nights in Oct 2024

6/10 Okay

OhanaTaste, North Charleston

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was horrible. First check in door not closing..bathtun clog... the shower knob di t close or turn off right... I have to request to be transferred. The staff are great!
Stayed 8 nights in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2024

8/10 Good

James

Stayed 1 night in Sep 2024

10/10 Excellent

C

Business traveler
Staff outstanding. Bathroom basin not aliowing water to drain - faulty plug device.
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Stayed 3 nights in Oct 2024

8/10 Good

Tyrone, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2024

4/10 Poor

KIERA, Norwalk

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During our stay at the hotel, which accommodated 9 guests across 6 rooms, we were met with mixed feelings. While the rooms appeared to be clean at first glance, an unpleasant odor lingered – a disconcerting blend of paint thinner and mildew. This discovery resulted in a series of room changes for myself and my husband, as well as others in our group. Unfortunately, this was not the end of our troubles, as we found the overall upkeep of the establishment lacking. The outdated decor manifested in various ways: from painted bathtubs to chipped paint and furniture, not to mention the noticeable grime covering some pieces. To compound matters, the plumbing seemed subpar, with both the bathtub and sink draining at a frustratingly slow pace, leaving us to endure the discomfort of showering in standing water. Additionally, the absence of an automatic air conditioner mode further frustrated our attempts at comfort. The repercussions of these conditions were tangible, as evidenced by my current sinus infection – a direct result of prolonged exposure to the unsettling paint thinner fumes. The situation was dire enough to prompt thoughts of relocating to a different hotel after the first night. Regrettably, this course of action was not feasible for the entire group, as no offer of a refund was extended for the subpar conditions we endured throughout our stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

Alexie

Liked: Amenities
Huge room and king size bed is very convenient.
Stayed 2 nights in Oct 2024

8/10 Good

Florie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Service and close proximity to everything is great! The only downside is it is noisy and busy outside. Also the hotel is old and needs updating on the rooms especially the carpet- old, stained and filthy with musty smell. Breakfast is good, and staffs are amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

marc, renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m really impressed with the check-in staff as well as room service staff and Bell staff Everybody is super kind and super efficient and they appreciate positive feedback. It’s amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN MANILA. TO STAY
5 stars, manager Mr. EDUARDO DELA CERNAM IS GREAT.
Stayed 2 nights in Oct 2024

8/10 Good

Rosalina

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Donnabelle

Liked: Cleanliness, staff & service, property conditions & facilities
near airport
Stayed 1 night in Oct 2024