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Richmonde Hotel Ortigas

4.0 star property

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Front of property
Junior Suite (1 Queen Bed or 2 Single Beds) | Living area
Suite, 2 Bedrooms (1 Queen Bed and 1 Single Bed) | Private kitchenette | Electric kettle
Junior Suite (1 Queen Bed or 2 Single Beds) | 1 bedroom, minibar, in-room safe, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking included
  • Room service

Explore the area

Map
21 San Miguel Avenue, Corner Lourdes Sts. Ortigas Center, Pasig, Manila, 1600
  • SM Megamall
    ‪3 min walk‬
  • Shangri-La Mall
    ‪5 min walk‬
  • Estancia at Capitol Commons
    ‪9 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪15 min drive‬

Room options

View all photos for Junior Suite (1 Queen Bed or 2 Single Beds)

Junior Suite (1 Queen Bed or 2 Single Beds) | 1 bedroom, minibar, in-room safe, desk

Junior Suite (1 Queen Bed or 2 Single Beds)

  • City view
  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (1 Queen Bed and 1 Single Bed)

City view

Suite, 2 Bedrooms (1 Queen Bed and 1 Single Bed)

  • City view
  • 753 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

City view

Suite, 1 Bedroom

  • City view
  • 624 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Suite, 2 Bedrooms (1 Queen Bed and 1 Single Bed)

City view

Premier Suite, 2 Bedrooms (1 Queen Bed and 1 Single Bed)

  • City view
  • 861 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Superior

1 bedroom, minibar, in-room safe, desk

Executive Superior

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Deluxe

1 bedroom, minibar, in-room safe, desk

Executive Deluxe

  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite Queen

1 bedroom, minibar, in-room safe, desk

Junior Suite Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite

Private kitchen | Electric kettle

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Executive Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Twin

1 bedroom, minibar, in-room safe, desk

Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Superior Queen

1 bedroom, minibar, in-room safe, desk

Executive Superior Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Electric kettle

Two Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Junior Suite Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Twin

1 bedroom, minibar, in-room safe, desk

Executive Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Deluxe Queen

1 bedroom, minibar, in-room safe, desk

Executive Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

Richmonde Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Premier Suite

Living area

Two Bedroom Premier Suite

  • Sleeps 4
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Richmonde Hotel Ortigas

4-star hotel in Ortigas Center
A restaurant, a health club, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and spa services. Change of towels is available on request.
Richmonde Hotel Ortigas offers 210 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
Richmonde Hotel Ortigas features a health club and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 1561 square feet (145 square meters) include conference space. This business-friendly hotel also offers spa services, karaoke, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Richmonde Hotel Ortigas has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
Richmonde Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Exchange - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open select days.
Lobby Cafe - This café specializes in international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 980 for adults and PHP 490 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Cafe
  • Richmonde Cafe
  • The Exchange

Things to do

  • Evening entertainment
  • Health club
  • Karaoke
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,561 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • High-pile carpet in room
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from May 16 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for PHP 1100 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 980 for adults and PHP 490 for children
  • Airport shuttle fee: PHP 2500 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Richmonde
Richmonde
Richmonde Hotel Ortigas Mandaluyong
Richmonde Hotel Pasig
Richmonde Pasig
Richmonde Hotel Ortigas Metro Manila/Pasig, Philippines
Richmonde Hotel Ortigas Pasig
Richmonde Ortigas Pasig
Richmonde Ortigas Mandaluyong
Richmonde Hotel Ortigas Pasig
Richmonde Ortigas
Hotel Richmonde Hotel Ortigas Pasig
Pasig Richmonde Hotel Ortigas Hotel
Richmonde Ortigas Pasig
Hotel Richmonde Hotel Ortigas
Richmonde Hotel
Richmonde Hotel Ortigas Hotel
Richmonde Hotel Ortigas Pasig
Richmonde Hotel Ortigas Hotel Pasig
Richmonde Hotel Ortigas powered by ASTON

Richmonde Hotel Ortigas Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 250 out of 753 reviews
Rating 8 - Good. 320 out of 753 reviews
Rating 6 - Okay. 131 out of 753 reviews
Rating 4 - Poor. 28 out of 753 reviews
Rating 2 - Terrible. 24 out of 753 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Hyukman(Eric)

Business traveler
Stayed 3 nights in Feb 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Perfect location in ortigas center, wonderful.staff and service
Stayed 6 nights in Feb 2025

10/10 Excellent

Aguinaldo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Angie

Stayed 5 nights in Feb 2025

10/10 Excellent

Agusmia Putri

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The staff were nice, the room was superb with the price I paid, clean and facility were complete.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lhoy

Traveled with family
Liked: Amenities
I will recommend this place to my friends.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Cecilia

Liked: Staff & service
Disliked: Property conditions & facilities
Richmonde is our home every time we go back in manila but this time I was disappointed though i know it’s old but the management should atleast make sure the cleanliness and repaint some furniture if they can’t totally renovate the entire hotel, the bathroom tiles must scrub remove the black dirts use coke and baking soda ( very affordable cleaner) atleast varnish the woods furniture cover or change upholstery of furniture the entire hotel used to be Home atmosphere but now a little scary and I am worried that if this will not address the issues eventually they will closed because a lot of new hotels nearby. A lot of employees will be jobless. So I hope the management should address the concerns restore bring back the Richmonde that we used to know. Hoping next time i stay i will feel the same atmosphere before Hotel that feels like Home.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose Gilberto Domingo

Location
Stayed 5 nights in Jan 2025

8/10 Good

Jose Gilberto Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Location & proximity to shopping malls.
Stayed 5 nights in Jan 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

LEONIDA

Disliked: Cleanliness, property conditions & facilities, room comfort

R and R

Not so smooth but better thereafter.
Stayed 4 nights in Jan 2025

6/10 Okay

Colin, Sidney

Traveled with partner
Liked: Cleanliness, staff & service
Location was good, room was very dated. Ac broken, tv broken, not a smart tv so no netflix available. Staff were very friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vincent

Stayed 1 night in Jan 2025

10/10 Excellent

Vincent

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great area. Value for money.
Stayed 9 nights in Dec 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL

Stayed 3 nights in Dec 2024

10/10 Excellent

ANDREA, Sylmar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my family. The staff are very nice and helpful. Everything is close by which is convenient for meeting family and friends. The rooms are a little bit old but it's alright. Very professional and safe!
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a couple of nights there in a junior suite. In the 21st floor well out of the way of city traffic noise. Place was clean, tidy and comfortable. The bathroom could do with a refresh though and the TV a bit basic. Would stay again as it was reasonably priced, very close to major shopping and restaurants and the staff very nice and helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The hotel is generally clean, it's just that it's outdated. There's stain on the carpet, the lounge chair with ottoman had seen better days, wall paper is peeling off. Noise from room accross from our suite would echo right above the ceiling. We were not particularly fond of our unit on the same floor (23rd floor) with seminar rooms. Other than that, the staff were extremely helpful (front desk and housekeeping) The " happy hour" at "The Exchange Lounge" was also wonderful. The gym was also good.
Stayed 2 nights in Nov 2024

6/10 Okay

Estela

Liked: Cleanliness, staff & service
Room was small. Hotel is located well in relation to shopping however in the hotel itself there is not much that is going on.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Returning Customer!!!

The staff are extremely warm and helpful. My stay continues to be positive. The lobby furniture could use a uplift, especially the couch and loveseat.
Stayed 3 nights in Oct 2024

6/10 Okay

Jorge

Traveled with partner
It is average at best.
Stayed 1 night in Sep 2024