Holiday Inn & Suites Manila Galleria by IHG

4.0 star property

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Photo gallery for Holiday Inn & Suites Manila Galleria by IHG

Standard Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe
Exterior
Breakfast, lunch and dinner served
Lobby
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Parking included
$87
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
1 Asia Development Bank Avenue, Ortigas Center, Pasig, Manila, 1655
  • Robinsons Galleria Mall
    ‪2 min walk‬
  • SM Megamall
    ‪6 min walk‬
  • Greenhills Shopping Center
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪16 min drive‬

Room options

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 473 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Club Lounge Access (Penthouse)

  • City view
  • Sleeps 6
  • 1 Twin Bed

Suite, 1 Bedroom, Club Lounge Access

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Premium Room, Multiple Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 517 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1249 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

Premium Room, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Holiday Inn & Suites Manila Galleria by IHG

4-star Pasig hotel, connected to a shopping center in Ortigas Center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Holiday Inn & Suites Manila Galleria by IHG offers 285 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a fitness center and a children's pool.
Holiday Inn & Suites Manila Galleria by IHG features a fitness center and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 2906 square feet (270 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Holiday Inn & Suites Manila Galleria by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Fab Restaurant - This restaurant serves breakfast, lunch, and dinner.
Bar One - Onsite bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar One
  • Fab Restaurant

Things to do

  • Children's pool
  • Gym
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,906 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 29 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1840.5 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1500 per person
  • Airport shuttle fee: PHP 2700 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1840.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Galleria Holiday Inn
Galleria Manila
Holiday Inn Galleria
Holiday Inn Manila
Holiday Inn Manila Galleria
Holiday Inn Manila Galleria Hotel
Holiday Inn Manila Galleria Hotel Pasig
Holiday Inn Manila Galleria Pasig
Manila Galleria
Manila Galleria Holiday Inn
Holiday Inn Manila Galleria Metro Manila/Pasig, Philippines
Manila Holiday Inn

Holiday Inn & Suites Manila Galleria by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 443 out of 1002 reviews
Rating 8 - Good. 345 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

FELIX, Woodside

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was pleasant. Jewel is the receptionist who helped me. She was pleasant, welcoming and friendly. After that everything went downhill. The room was spacious but you can see it needs to be updated. Carpet was old and needs some thorough cleaning. There were some service incidents that was really bad. Simple request that initially got a "NO" response. Housekeeping needs some service improvement & checking. Like carpet was not vacuum after the room was supposed to be cleaned. Pantry area (Coffee machine, bottled water) were left the same way when we left in the morning. Overall not coming back to this hotel.
Stayed 4 nights in May 2025

6/10 Okay

peachy

Liked: Cleanliness
Disliked: Staff & service
manager did not allow people to check in until 3pm even if there was a long line of people waiting to check in.
Stayed 1 night in May 2025

6/10 Okay

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried check early check in @ 2:30pm but the rooms still wasn't ready. Despite requesting 1 week early to book the 7 rooms together, we were still assigned rooms on 3 different floors which wouldn't have been an issue except for the fact that your key card can only open your assigned floor. One of the rooms we were assigned wasn't even ready so we had to call and get that resolved. Staff at the front desk (Jewel) was very personable. Even the housekeeping staff was helpful in trying to get that last room ready. One of our rooms had some ac issues so had to call regarding that as well. Little things like ensuring the toiletry bottles was refilled & having 2 bath robes is sort of basic but was missed. 2 of the rooms was upgraded( one of them was the room that wasn't ready). Manager extended late check-out to make up for all the issues encountered.
Stayed 1 night in May 2025

10/10 Excellent

Dante

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was awesome. Nice to have Robinson Mall attached to the hotel. Staff provided excellent service and always with a smile.
Stayed 7 nights in May 2025

8/10 Good

Casey

Stayed 9 nights in May 2025

10/10 Excellent

Gersande

Stayed 12 nights in May 2025

8/10 Good

Yoo

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option Pasig City

Decent standard, spacious and comfortable room
Stayed 3 nights in May 2025

10/10 Excellent

Mereleia Caroline Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Michelle, La Crescenta

Traveled with family
Disliked: Amenities, property conditions & facilities
Our entire family suffered from allergies from this hotel. We had 4 rooms. All of us suffered from the poor air quality, likely mold from the ducts. Hotel is outdated and while staff tried hard to please, this place needs an overhaul. Good proximity to transportation and malls, though.
Stayed 1 night in Apr 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

ROSALINDA

Liked: Cleanliness, staff & service, amenities
We have booked with Holiday Inn Galleria for almost 5 years every Holy week and Christmas Holiday. We like the service given to us by the housekeeping crew whenever we request cleaning and items such as water, tissues, towels, etc. We also like the breakfast buffet and the attentive service of the staff. Immediate assistance is attended to by the front desk. And other more
Stayed 5 nights in Apr 2025

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aretha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed accommodations that was convently near shops, groceries and restaurants while I was attending a training workshop. Transportation was accessible and available 24 / 7.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marianne, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. They're the redeeming factor of the place. Rooms were nice but not well-kept. Needa more cleaning and update. Even just the squeaky heavy doors can do some oiling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marianne, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Room was good but needs more cleaning. It's quite outdated but a good cleaning can compensate for this.
Stayed 1 night in Mar 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Very convenient, close to shops and transport
Stayed 9 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two bedroom suite was outstanding. Plenty of room and loved the windows. Needed another room a week later but all booked up. I had to book elsewhere, going to be hard to surpass our stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice four night stay.
Stayed 4 nights in Mar 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent minus one service

Overall excellent stay, no issues, recommend to anyone. Except for one thing, their breakfast, just seems so uncoordinated and not managed well. Open at 6 and I show up at 615am, they're mopping the floor, no eggs in the pot, no one at the omelette station, food is cold, servers are hanging around together. 6am open means be ready for customets not starting your shift. This was multiple days not just once. Still had choices but it was just very disappointing. Excluding that, the hotel is excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Even though my stay was short, the room was good and the staff were pleasant and accommodating.
Stayed 1 night in Mar 2025

8/10 Good

Imelda

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay this month at this hotel. It is great value, the staff are always friendly, and it is in a very convenient location for my needs. I enjoy the buffet breakfasts here and that I can stroll to the adjacent mall via a corridor from the elevators. It’s my go to hotel in Manila
Stayed 4 nights in Mar 2025

8/10 Good

Muhamad Nazarudin

Stayed 2 nights in Mar 2025