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Cebu Westown Lagoon - South Wing

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Cebu Westown Lagoon - South Wing

Property grounds
Aerial view
Children's play area - outdoor
Superior Twin with Pool Access | In-room safe, desk, WiFi, bed sheets
Billiards

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Room service
  • Parking included

Explore the area

Map
FF Cruz Moonlight St., North Reclamation Area, Mandaue, 6014
  • City Time Square
    9 min walk
  • Mandaue City Hall
    2 min drive
  • SM City Cebu
    3 min drive
  • Cebu (CEB-Mactan - Cebu Intl.)
    22 min drive

Room options

View all photos for Superior King with Pool Access

Superior King with Pool Access | In-room safe, desk, WiFi, bed sheets

Superior King with Pool Access

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Balcony

Superior King with Balcony | In-room safe, desk, WiFi, bed sheets

Superior King with Balcony

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin with Pool Access

Superior Twin with Pool Access | In-room safe, desk, WiFi, bed sheets

Superior Twin with Pool Access

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, desk, WiFi, bed sheets

Superior Twin Room, Balcony

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

bai Hotel Cebu

Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (843)
The price is $119
per night
$134 total
includes taxes & fees
Dec 12 - Dec 13
bai Hotel Cebu

About this property

Cebu Westown Lagoon - South Wing

3-star Mandaue hotel close to SM City Cebu
Along with 3 outdoor pools, this hotel has free water park access and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a children's pool.
Cebu Westown Lagoon - South Wing offers 24 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cebu Westown Lagoon - South Wing features a complimentary water park, 3 outdoor swimming pools, a waterslide, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, karaoke, and a picnic area. Complimentary self parking is available on site.

Cebu Westown Lagoon - South Wing has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Happy Jacq - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
MO2 Resto-Bar - This bar specializes in local and international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: PHP 220 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Happy Jacq
  • MO2 Resto-Bar

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Karaoke
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 220 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Cebu Westown Lagoon South Wing Hotel Mandaue
Cebu Westown Lagoon South Wing Hotel
Cebu Westown Lagoon South Wing Mandaue
Cebu Westown Lagoon South Wing
Cebu Westown goon Wing Hotel
Cebu Westown Lagoon South Wing
Cebu Westown Lagoon - South Wing Hotel
Cebu Westown Lagoon - South Wing Mandaue
Cebu Westown Lagoon - South Wing Hotel Mandaue

Cebu Westown Lagoon - South Wing Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 167 reviews" "
Rating 8 - Good. 55 out of 167 reviews" "
Rating 6 - Okay. 23 out of 167 reviews" "
Rating 4 - Poor. 8 out of 167 reviews" "
Rating 2 - Terrible. 9 out of 167 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with hotel
Hotel was very nice. Clean and mostly in great condition. Great value for money There’s an onsite (basic) water park which we had early access to. There’s also a private pool for hotel guests The staff were nice and helpful The hotel was within a (longer) walking distance to some shops and restaurants. The onsite restaurant wasn’t great, but ok, inc for breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria Normita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Arturo

Stayed 2 nights in Mar 2024

10/10 Excellent

Shallynie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for kids
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great hotel with the pool access rooms Great live bands at the m02 bar Love it here
Stayed 4 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel Lots going on Love the rooms with pool access
Stayed 3 nights in Feb 2024

10/10 Excellent

Ana Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place to stay!
Stayed 3 nights in Feb 2024

8/10 Good

suk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and friendly
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark, Albuquerque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The AC was great and bathroom large. The bed was comfortable, refrigerator medium size - perfect and wifi good. The food was excellent and staff super nice. This place is perfect family environment because it has a water park that put a lot of smiles on everyone's face.
Stayed 1 night in Jan 2024

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms Pool access great Breakfast wasn’t the best Limited food options at night Great friendly staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First up the staff are excellent,they are friendly always smiling and greeting you.at the time they were having priblem with new wifi sevice being installed so no wifi but after asking the desk staff went out of there way and went to manager who organized a router for my room so i could get wifi to contact my son back in Australia. Stayed in south wing and only little probem was other guests kids using your terrace on ground floor as a thourough fair.maybe when busy have staff there to control kids.speacial mention to the security guard who was on dury when i was there such a nice and helpfull man.also as i said before the girls on frint desk and also staff in restaurant a well done you should be proud
Stayed 5 nights in Mar 2023

8/10 Good

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughters swimming float was stolen from our room, not good
Stayed 5 nights in Mar 2023

2/10 Terrible

Catherine, San Francisco

Liked: Amenities
This place is a ripped off! I booked 5 rooms and 19 of us.
Stayed 1 night in Feb 2023

2/10 Terrible

Jason

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Be careful as they promise to deliver but don’t. Sky TV included but not working for 10 days. Wifi doesn’t reach the room so not able to use. Very noisy as they allow day stays to have 10 people in one room. What is worse than all of this is that they don’t care as they are full every night with party guests.

8/10 Good

Geoffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pools and water slides great. Plenty of room for everyone. Cold air con. A bit noisy over weekend when public there
Stayed 3 nights in Dec 2022

2/10 Terrible

Leibnizz

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t book this property Firstly the staff attitude was Terrible there was no one that was professional all laughing / taking selfies in the lobbies and no one even greeted us at the entrance. Upon checking in the room we found that there were stains in the room , cockroaches, hair strands on the bed AND TO TOP IT UP WAS MOULD on shower heads and walls. We asked them to check it out and what they can do and literally said “we can’t do anything”. We asked to speak to the manager and we got told to wait for 3 hours. 3 hours later they said that the manager is not coming. After that they called us saying that he’s in a meeting. They kept making lies about the manager and who we could speak to. They were not helpful at all. All the descriptions on their cebu page is a complete lie. I have photos and videos of it. Disgusting place and staff. Would NEVER go back there again.

10/10 Excellent

Shawn

8/10 Good

Jean

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for kids to play
Stayed 1 night in Sep 2022

6/10 Okay

william

Traveled with family and small children
Disliked: Amenities
Internet poor, restaurant ok, you cant buy glasses of alcohol you need to buy the bottle and they charged for ice
Stayed 2 nights in Sep 2022

6/10 Okay

Malvin, columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave my room away, my reservation was for 2 twins they give me a room but was with 1 king I needed 2 twins.
Stayed 3 nights in May 2022

10/10 Excellent

edith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are courteous and friendly. The place is clean and welcoming. My husband and I enjoyed and love this place. And would likely stay again in the future.
Stayed 3 nights in Apr 2022

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing!! Rating 1.5
Very disappointed in the rating of this hotel, It was more like a 2 star rating. Bathrooms where very dirty, swimming pool was dirty and telephone room service struggled to speak English. Breakfast included was a few items from a Philippines menu and something as simple as eggs and bacon wasn’t included in the breakfast and if you happened to order this, you would be charged without being notified. Come breakfast time they would send you multiple breakfasts that you did not order for a room with one person and played dumb.
Stayed 3 nights in Mar 2022

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
It was amazing and my grandkid’s love it.
Stayed 1 night in Nov 2021