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bai Hotel Cebu

4.0 star property

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Photo gallery for bai Hotel Cebu

Outdoor pool, sun loungers
Bar (on property)
Lobby
Property entrance
Executive Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • SM City Cebu
    ‪3 min drive‬
  • Ayala Center
    ‪6 min drive‬
  • Waterfront Cebu City Casino
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(41 reviews)
  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom

  • 614 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, in-room safe, desk

Executive Room

  • 294 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | 1 bedroom, premium bedding, in-room safe, desk

Premier Room

9.6 out of 10
Exceptional
(24 reviews)
  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

bai Hotel Cebu

4-star Mandaue hotel close to SM City Cebu
Along with 8 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, bai Hotel Cebu provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Bai Hotel Cebu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
CAFÉ BAI - Onsite buffet restaurant.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,288 for adults and PHP 644 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1800.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1288 for adults and PHP 644 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

bai Hotel Cebu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1011 reviews
Rating 8 - Good. 246 out of 1011 reviews
Rating 6 - Okay. 78 out of 1011 reviews
Rating 4 - Poor. 27 out of 1011 reviews
Rating 2 - Terrible. 31 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fritzie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay with Bai Hotel. Staff were very accommodating and very respectful. Food and service is amazing. Would definitely come back here on our next vacation
Stayed 2 nights in Apr 2025

6/10 Okay

Barry

Stayed 2 nights in Apr 2025

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great find to stay in and enjoy the city. In general, the staff was very helpful and has good customer service. What I suggest is increase the water pressure in the handheld bidet to make it useful. Overall we enjoyed our stay at Bai Hotel. Their AC was superb!
Stayed 8 nights in Apr 2025

10/10 Excellent

Ruxandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold a/c, comfy bed and a beautiful view.

Had a wonderful week stay. The staff were incredibly attentive and the hotel was beautiful. The rooftop pool and bar is definitely a highlight and must see. The buffet was my only disappointment, the food was dry, cold and not worth the price.
Stayed 5 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The CLEANEST hotel I have ever stayed. From checkin to checkout, the ENTIRE staff makes you feel like you are at home. The buffet meals offer delicious selections. Security is on point from inspecting vehicles to scanning all bags at the entrance. The staff is engaging, friendly, knowledgeable, and attentive to a guest's needs. There would be too many to list here, but rest assured, the entire staff makes this already appointed hotel, a must stay when you are in the Cebu area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

This an amazing hotel and highly recommend the Bai Hotel if you are in Cebu. It is slightly further away from traditional tourism but worth the extra drive.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Boyd J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience wonderful staff
Stayed 1 night in Apr 2025

8/10 Good

ma. lourdes

Stayed 2 nights in Apr 2025

10/10 Excellent

Laura, West Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were very accommodating. The breakfast was great-so many options to choose from.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Stayed 1 night in Apr 2025

10/10 Excellent

Leda Louie

Stayed 1 night in Mar 2025

2/10 Terrible

Theresa

Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing hotel, i will gladly stay here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Grace, Piedmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2025

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort

Heaps better for less out there

Terrible from the muck around at the check-in to the departure horrible room bucket full of water catching the leaks in the shower dirty towel on the floor no tv well there was one but it had 2 channel on it after half a hour of searching. Chinese owned building and it showed by the lack of care to the little things the area was dreadful walk out the front and there’s poor homeless fella asleep basically at the front door at 11 am walked up the road and was hit up by 3 separate people for money 2 were definitely Ice addicted just a really dodgy area would not suggest a single woman to go anywhere near the front door after dark for money I paid it was a definitely the worst place I’ve stayed in Philippines 2 stars would of been 1 but the staff where lovely as usual best part of the whole place was the pool and the view from there not worth half of what if what I paid.
Stayed 1 night in Mar 2025

10/10 Excellent

Lanita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay at Bai Cebu. The hotel was clean and staff were super friendly and accommodating. I would highly recommend staying here
Stayed 2 nights in Mar 2025

8/10 Good

Elfie

Traveled with family
Liked: Amenities
The staff are nice and friendly. My special request has been well noted and granted even if i just did it online and I appreciate it so much that they are very keen even in the slightest details of each guest’s request.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Rooms were spacious and nice. Food was excellent.
Stayed 4 nights in Mar 2025

8/10 Good

Jimmie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the friendly staff and cleanliness of property also the food. One thing I didn't like was that the fridge in the room was empty I'm use to amenities being in the fridge even if your having to pay for it. We got there around 1:00am in the morning walked to a store for snacks the clerk on offered ordering from the outside and having it delivered instead we just took the 10minute Walk the fridge being supplied would have me give this hotel a excellent rating this should be an easy fix
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystopher

Stayed 3 nights in Mar 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice. The gym had great equipment. I was locked out of my room one evening and I went to the reception and they gave me two reprogrammed cards and that did not fix the problem so I went back to the reception and the receptionist went back upstairs with me and called maintenance who discovered that the batterie in the lock needed to be replaced. The lock had been flashing read for the last three days indicating in my mind that it needed to be replaced. After the new batterie was replaced it went right to green. The television had bad reception in picture and audio. The staff were great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Princess Ashley

Stayed 3 nights in Mar 2025