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Kimpton Clocktower by IHG

5.0 star property

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Meeting facility
Garden
Meeting facility
Meeting facility
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Oxford Street, Manchester, England, M60 7HA
  • Manchester Palace Theatre
    ‪1 min walk‬
  • O2 Apollo Manchester
    ‪17 min walk‬
  • AO Arena
    ‪20 min walk‬
  • Manchester (MAN)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 1313 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom (Dining)

  • 71 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Separate Bath, Walk-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Separate Bath, Walk-In Shower)

  • 71 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Low Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Twin Beds (Low Floor)

  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Sleeping)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room (Sleeping)

7.8 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed (City)

Room, 1 Twin Bed (City) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Twin Bed (City)

  • 17 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Low Floor)

Room, 1 Double Bed (Low Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Low Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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4.6 out of 5, Wonderful, (1055)
$267 nightly
The price is $267 total
includes taxes & fees
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About this property

Kimpton Clocktower by IHG

5-star hotel in Manchester City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center, 17 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 27997 square feet (2601 square meters) include a conference center. This Victorian hotel also offers a fitness center, an arcade/game room, and multilingual staff.

Kimpton Clocktower by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Refuge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Malay, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 20 per day); discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Refuge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Conference center (27,997 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 22.00 for adults and GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's elevator (lift) is 55 inches (1.4 meters) wide.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Kimpton Clocktower by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 973 out of 1263 reviews
Rating 8 - Good. 153 out of 1263 reviews
Rating 6 - Okay. 81 out of 1263 reviews
Rating 4 - Poor. 28 out of 1263 reviews
Rating 2 - Terrible. 28 out of 1263 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole appearance of the hotel reflects its history. The room and bathroom was tastefully decorated. Staff were friendly and helpful, i was able to store my bag after checkout until i was ready to catch the train. The dinner menu is limited hiwever thr food was tasty and the breakfast was more than sufficient and again tasty. I was able to get wifi in public areas but stuffled in my room, however i hasn't staying there for long.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Learned about some of the history of the building talking to a staff member, really fascinating. Thankyou.
Stayed 1 night in Mar 2025

6/10 Okay

Irene

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed impressions

Arrived to check in at 4pm. Room not ready, had to wait another half hour. Offered a free drink while we waited. Young man who ordered a drink for us and offered to take our luggage to our room was very helpful , polite and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back

Lovely Hotel , friendly and well informed staff Spotless very comfortable room Lots of choice for breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Andrea at the frint desk was very helpful and Fran was also helpful with suggestions for dining.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Manchester
Stayed 3 nights in Mar 2025

10/10 Excellent

JEREMY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at The Clocktower and a really pleasant experience. Room, facilities and breakfast all first class and we will definitely be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

Fabulous service from the front of house staff. The room was really well equipped, spotlessly clean and incredibly comfortable. The staff left a lovely gift for my husband's birthday.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

A great stay, eat somewhere else

A Beautiful room elegantly decorated and very clean. Service at reception was faultless and hotel was beautiful. However it must be said the service in the Restaurant (both in evening and breakfast) was less than stellar. During the evening meal my plates arrived fairly quickly but my partners didnt arrive for a further 20 minutes, we wanted to eat together but couldnt without my plate being cold, furthermore when we asked where the food was she told us it was on its way and it wasnt 3 times. Breakfast was quiet when we arrived and on the menu it states somebody will come over to take a coffee/tea order and it never happened. If this had been a cheap hotel i could let it fly but when you are paying £300+ a night that just isnt up to standard
Stayed 1 night in Mar 2025

10/10 Excellent

Roy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Lev

Traveled with family
Stayed 3 nights in Mar 2025

10/10 Excellent

RICHARD

Stayed 1 night in Mar 2025

10/10 Excellent

JOSE RAMON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Martin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Lovely stay at the hotel and the staff were great and the room sure comfy.
Stayed 1 night in Mar 2025

6/10 Okay

D

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful hotel but the most basic room is absolutely basic. You'll pay less for much more in the surrounding hotels. There was no WiFi, the shower is very compact and the room was tiny. There was no coffee machine. The little coffee bags are very hard to open. There wasn't really a desk with a mirror so no proper place to get ready easily. Bed was comfy though and the bathroom was nicely decorated.
Stayed 1 night in Mar 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Other than a delay/queue to check-in everything was excellent. Will definitely stay at a Kimpton Hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

N

Stayed 1 night in Mar 2025

10/10 Excellent

MrAngrySheep

Stayed 2 nights in Feb 2025

10/10 Excellent

Emyr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Wonderful family stay in a suite. Had an amazing time already rebooked to visit again
Stayed 1 night in Feb 2025

10/10 Excellent

Selina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff. Good selection for room service. Liked the complimentary tuck box. Lovely bar area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 4 nights in Feb 2025