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Kimpton Clocktower by IHG

5.0 star property

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Photo gallery for Kimpton Clocktower by IHG

Meeting facility
Property amenity
Hypo-allergenic bedding, in-room safe, individually decorated
Property amenity
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Oxford Street, Manchester, England, M60 7HA
  • Manchester Palace Theatre
    ‪1 min walk‬
  • O2 Apollo Manchester
    ‪20 min walk‬
  • AO Arena
    ‪4 min drive‬
  • Manchester (MAN)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (Dining)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom (Dining)

  • 71 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Separate Bath, Walk-In Shower)

Suite, 1 King Bed (Separate Bath, Walk-In Shower) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Separate Bath, Walk-In Shower)

  • 71 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Twin Beds (Low Floor)

  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Double Beds, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Sleeping)

Hypo-allergenic bedding, in-room safe, individually decorated

Room (Sleeping)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed (City)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Twin Bed (City)

  • 17 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Low Floor)

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Kimpton Clocktower by IHG

5-star hotel in Manchester City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center, 17 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 27997 square feet (2601 square meters) include a conference center. This Victorian hotel also offers a fitness center, an arcade/game room, and multilingual staff.

Kimpton Clocktower by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Refuge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Malay, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 20 per day); discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Refuge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Conference center (27,997 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 22.00 for adults and GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's elevator (lift) is 55 inches (1.4 meters) wide.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Kimpton Clocktower by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 949 out of 1240 reviews
Rating 8 - Good. 150 out of 1240 reviews
Rating 6 - Okay. 86 out of 1240 reviews
Rating 4 - Poor. 27 out of 1240 reviews
Rating 2 - Terrible. 28 out of 1240 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for a few days. Luxury and comfort.. food was great and breakfast was a pleasure. The social meet and greet each evening a bonus - cheers
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very friendly and helpful staff. Free mulledcwine x and mince pies which was a nice touch. We had a room in the basement so there was no view, but the comfy beds and hot shower ( although tricky to work out) made up for it.
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

James, Sheffield

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Worth staying for the Victorian architecture along. Otherwise a perfectly good hotel of itts class But the show didn't work properly and nor did the washbasin plug.
Stayed 1 night in Dec 2024

2/10 Terrible

paul

Traveled with group
Disliked: Cleanliness, staff & service
Worst hotel ever!
This was possibly the worst experience I have ever had! Arrived at 5pm after running 80km over the mountains to be told my room is not ready and could be another 90mins (3pm check in), noting I had also booked a suite!!! The got told to go wait in the bar, which had no space to sit down apart from the sofa area I was told was not available for me! I got offered one drink to apologies for absolutely ruining my day! Also the suite was rubbish, smallest and worst shower/bath. And even better god knows what happened in there the day before but the place smelt of bleach!
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Stunning hotel and facilities would definitely stay here again. Rooms were comfortable and beautifully decorated. We ate in the garden room and food was delightful.
Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly especially at breakfast and dinner
Stayed 2 nights in Dec 2024

10/10 Excellent

Louise, Ballyclare

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely two floor suite Check in seamless
Stayed 1 night in Dec 2024

10/10 Excellent

julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely room
brilliant stay lovely staff and comfy beds
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Amy

Liked: Cleanliness
Staff were really lovely, place is v comfy , great location... but the night we stayed was a bit chaotic. Room service order wasn't taken so over 90 mins waiting, blocked sink, then room double booked and another couple walked in on us! Staff were brilliant in rectifying issues - on any other night it would no doubt be great.
Stayed 1 night in Dec 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, room comfort
Very disappointed with our stay. Paid for a premium room and there was nothing premium about it - cold shower, average bed. There was also a Christmas party that took over the place with loads of drunken men in suits that were hard to avoid. Won’t be going back.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 2 nights in Nov 2024

10/10 Excellent

Allister

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice on stay in area. Bar exceptional, free drinks to kick off night, staff helpful and area perfect kick off point for tram and other transport around city!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and atmosphere was beautiful. All the staff were lovely, helpful & warm in all interactions. I would definately recommend and stay again. No complaints at all. A special stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm in our room.
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas jaunt
Had the most lovely stay at the Kimpton and will definitely be back. What an absolutely stunning building and we were also fortunate enough to liaten to the wonderful acoustics when a choir who were staying gave us a blast! 100 % recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at Kimpton Clock Tower, our room was lovely and the bed was very comfortable. There was a bit of noise from outside but it’s to be expected in the city centre. All the staff were very helpful and polite. Breakfast was good and plentiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Anton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Steve

Stayed 1 night in Nov 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place poor breakfast
Great building and excellent service. Disappointed with the breakfast - ran out of croissants, butter, orange juice and white toast this morning and there was no black pudding!
Stayed 2 nights in Nov 2024