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The Alan

4.0 star property

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Photo gallery for The Alan

Lobby lounge
Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace
Lobby lounge
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • St. Peter's Square
    ‪3 min walk‬
  • Canal Street
    ‪4 min walk‬
  • Manchester Palace Theatre
    ‪6 min walk‬
  • Manchester (MAN)
    ‪23 min drive‬

Room options

View all photos for Classic

Classic | Premium bedding, in-room safe, desk, laptop workspace

Classic

8.6 out of 10
Excellent
(28 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Deluxe

Signature Deluxe | Premium bedding, in-room safe, desk, laptop workspace

Signature Deluxe

9.8 out of 10
Exceptional
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature

Signature | Premium bedding, in-room safe, desk, laptop workspace

Signature

9.2 out of 10
Wonderful
(11 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Double

Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Double

8.8 out of 10
Excellent
(12 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, desk, laptop workspace

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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4.4 out of 5, Excellent, (1008)
The price is $135
per night
$163 total
includes taxes & fees
Feb 18 - Feb 19
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About this property

The Alan

4-star hotel in Manchester City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Alan offers 137 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 3 meeting rooms and coworking spaces. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. A total renovation of this property was completed in January 2021.

The Alan is a smoke-free property.

A complimentary manager's reception is offered each day.
Drink at The Alan - Onsite lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1877
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - January 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 938 reviews
Rating 8 - Good. 235 out of 938 reviews
Rating 6 - Okay. 105 out of 938 reviews
Rating 4 - Poor. 45 out of 938 reviews
Rating 2 - Terrible. 27 out of 938 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities
TV didn't work and despite notifying reception, nothing was done about it for the rest of my stay. Attention to detail felt quite lax, apart from in the dining room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kathy

Liked: Staff & service
Two types of room - the nice ones & the grim ones!
I’ve stayed here several times, location is great and previously the rooms have been good with a 1970s municipal vibe and pink bathrooms. Be aware though that there are two types of rooms - those that have been updated and those that retain their 1990s original feature such as orange wood, beds that make you both roll into the middle, only one nightstand, a shower cubicle so small that it’s hard to wash etc. That said, we had a comfortable night but I would think twice about staying there again. I do think the hotel is missing a trick with the bar. It could be a cosy, intimate, comfortable space, but instead it feels like part of reception, open, drafty and unwelcoming,
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great location for shopping, theatre's, restaurants. My couple of complaints are in the room, there is a desk area but no chair. there is nowhere to put a case apart from on the floor. Secondly, the sockets points on the desk area, are not deep enough to plug anything in, so you have to go under the tv to plug in the kettle, a charger, a hairdryer.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 2 nights in Oct 2024

10/10 Excellent

Delvina

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lauren

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Hit and Miss
Ive stayed a few times here and its always hit or miss. This time the TV in the room didnt work and it took 2 people and 2 hours to come to the conclusion it didnt work. Not ideal as was on a business trip and wanted to unwind after a long day.
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Stayed 2 nights in Oct 2024

6/10 Okay

Sophie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great staff, disappointing room.
The service and staff were the best part of this stay. I stayed one night at The Alan for a business trip, and despite the contemporary feel of the ground floor the room was disappointing. It smelt sweaty/ musty and had more spare-room vibes (worn-in & marked furnishing, a questionable rug, random sockets that didn’t work, dated bathroom) rather than the hotel experience I was expecting. Parking at the Q-Park, even with the discount, was extortionate but was only a very short distance away.
Stayed 1 night in Oct 2024

2/10 Terrible

Niamh

Stayed 1 night in Oct 2024

6/10 Okay

Courtney

Liked: Cleanliness, property conditions & facilities, room comfort
Decor
Bedroom was very pretty, loved the decor of the hotel foyer/ dining as well as the room itself.
Stayed 2 nights in Oct 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

8/10 Good

Mathew, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel in a great location
Stayed 2 nights in Oct 2024

4/10 Poor

Millie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel wouldn’t recommend the breakfast
Hotel was lovely, room was really spacious and clean but I did get food poisoning from the veggie breakfast so would not recommend that as we had to cancel the next 2 days of our trip.
Stayed 2 nights in Oct 2024

8/10 Good

Carol

Stayed 1 night in Sep 2024

6/10 Okay

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by metro. Defective plugs. Kettle plug on the floor or under the table is not good.
Stayed 3 nights in Oct 2024

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great people
Great location, good sized rooms. Staff were very friendly and welcoming, offering information clearly. Very close to the shopping district and many restaurant and cafes. Perfect for the team too. Only a few niggles. There are two lifts and one was out of action all weekend we stayed. Slightly frustrating but has hopefully now been sorted. The sign outside is a nightmare to see at night. The internal bulb layout makes the name unreadable from a distance so just look out for a white box on the wall. The bathrooms advertised online does not reflect what is in the rooms. Bathrooms seem to be standard showers over bathtubs.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
They do NOT have parking!!!
Firstly this hotel advertises as a hotel with parking however this is not the case! they offer a discount of 25% off a very expensive near by Qpark as we stayed 2 days parking cost us a further £70 on top of the hotel cost had we know this we would have stayed elseware. We arrived and we initially given a room thar was not cleaned from the previous guests. We went back to reception and the girl there was very helpful changed our room immediately and also included complimentary breakfast for the following morning. However this breakfast wasnt great. Very little in the way of continental offerings just some crossants and jams. The cooked opitions are ordered and this took over 40 mins to arrive and when it did it was overcooked and very dry. We went to the bar for some drinks on the 2nd night and were told at 10pm that they had no lemon and lime for the gin as they had cleared up ready for breakfast! Which was very early in the night to be closing. The room was overall good even if not really to my taste with the bare plaster walls. Overall this is a decent enough hotel but its not one id stay at again.
Stayed 2 nights in Oct 2024