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The Alan

4.0 star property

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Photo gallery for The Alan

Lobby lounge
Lobby lounge
Exterior
Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • Canal Street
    ‪4 min walk‬
  • Piccadilly Gardens
    ‪6 min walk‬
  • Deansgate
    ‪8 min walk‬
  • Manchester (MAN)
    ‪23 min drive‬

Room options

View all photos for Classic

Classic | Premium bedding, in-room safe, desk, laptop workspace

Classic

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Deluxe

Signature Deluxe | Premium bedding, in-room safe, desk, laptop workspace

Signature Deluxe

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature

Signature | Premium bedding, in-room safe, desk, laptop workspace

Signature

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Double

Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Double

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, desk, laptop workspace

Signature Suite

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Alan

4-star hotel in Manchester City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Alan offers 137 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 3 meeting rooms and coworking spaces. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. A total renovation of this property was completed in January 2021.

The Alan is a smoke-free property.

A complimentary manager's reception is offered each day.
Drink at The Alan - Onsite lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1877
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - January 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 120 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet room, ideal for a family. Geeat location. Breakfast was fab, lots of choice. Staff were super accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice classy hotel and room in a convenient part of the city. Has great transport links and is close to the shopping areas which is only a short walk. Would definitely use again when staying in Manchester.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to Piccadilly, tram and buses. The breakfast, coffee and drinks were delicious and the staff very friendly and open to help.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Not sure I would agree with design led
The entrance feels potentially design led, although I would also say minimal and perhaps done on a budget which is reflected in the rest of the hotel. The furniture in our room was very outdated and clearly old, with bathrooms also not in keeping with the aimed aesthetic. Perfectly fine for a night's sleep & was ok priced but wasn't blown away.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fine but a bit limited
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel within walking distance of the places I wanted to visit, staff very friendly and helpful
Stayed 1 night in Dec 2024

4/10 Poor

Joanna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would absolutely stay again, both me and my girlfriend was very satisfied with the place. Thank you very much Alan
Stayed 1 night in Dec 2024

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay for family of 4.
Arrived and room wasn’t ready, waited in bar and gave complimentary drinks until it was. Hotel is in great location to walk to nearby Christmas market, with nearby parking (expensive but you do get a hotel discount). Room was perfect for the family of 4 with 2 double beds, only issue with room was air con not working and shower wasn’t the best, but fine for a one night stay. Breakfast which was included in my rate was very good, although there were people who just wanted a light bite not willing to pay the set £17 price.
Stayed 1 night in Dec 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Average stay
Some staff were friendly & helpful, others not so much. Arrived to an event in the reception area that was really busy & loud. The room was clean but basic and disappointing. Cocktails from the bar were nice and breakfast was lovely.
Stayed 1 night in Dec 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sajia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

veronica

Liked: Staff & service, property conditions & facilities, room comfort
The hotel was nice. The breakfast was excellent. The staff were professional. The lifts were not very good.
Stayed 1 night in Dec 2024

10/10 Excellent

patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old world hotel
Lovely old world hotel, within walking distance of city centre, Lovely friendly staff and great breakfast. Jamie and James very friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

CLAIRE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic service from harmony and team. Please get the lift fixed :-)
Stayed 1 night in Dec 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Manchester city stay
Location is great for exploring Manchester. The check in was good and efficient and all staff were extremely friendly. Room was comfortable and spacious. Breakfast was good, but could be better. I had the full English. Check out was easy. I paid £213 for a twin room the weekend before Christmas which was expensive but all hotels in Manchester were charging the same on the particular weekend. I would not pay that much usually as it was definitely toouch! Overall I would stay again as a solo traveller or with my partner.
Stayed 1 night in Dec 2024

8/10 Good

Clare

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel is lovely and really spacious. The check in staff were brilliant however the rest of the service wasn’t brilliant. Unfortunately they seem more interested in chatting to their colleagues when people are waiting or just not acknowledging their customers, despite it not been busy.
Stayed 1 night in Dec 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service
Room size was good , but room poorly laid out and very dark. There was a chair and table, but you couldnt sit there to work as there was no light.
Stayed 1 night in Dec 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Stayed here many times doe to location and value. Put in disabled room on top floor. Only one lift in use.
Stayed 1 night in Dec 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Isobel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing stay
We were very disappointed in our stay. I booked a suite as our room. We arrived and got given our card we went up to the room and it wasn’t a suite. We then went back down to reception thinking it was an error. We was then told “sorry we don’t have any suites available”. The only reason we booked the hotel was to have the suite for our anniversary night. The fact we were not made aware of the error and just given a standard room is very disappointing. Then to make it worse those on reception put the blame on who I had booked it through and didn’t have any sympathy to the situation. We are very disappointed. All we have been offered is the refund price difference for the stay.
Stayed 1 night in Dec 2024