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The Alan

4.0 star property

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Photo gallery for The Alan

Lobby lounge
Restaurant
Designer toiletries, hair dryer, towels, soap
Exterior
Signature Deluxe | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • Piccadilly Gardens
    ‪4 min walk‬
  • Canal Street
    ‪5 min walk‬
  • Deansgate
    ‪8 min walk‬
  • Manchester (MAN)
    ‪17 min drive‬

Room options

View all photos for Classic

Classic | 1 bedroom, premium bedding, in-room safe, desk

Classic

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Deluxe

Signature Deluxe | 1 bedroom, premium bedding, in-room safe, desk

Signature Deluxe

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature

Signature | 1 bedroom, premium bedding, in-room safe, desk

Signature

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Double

Classic Double Double | 1 bedroom, premium bedding, in-room safe, desk

Classic Double Double

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, in-room safe, desk

Signature Suite

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Wilde Manchester City Centre

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.7 out of 5, Exceptional, (1235)
$173 nightly
The price is $173 total
includes taxes & fees
Wilde Manchester City Centre

About this property

The Alan

4-star hotel in Manchester City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Alan offers 137 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 3 meeting rooms and coworking spaces. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. A total renovation of this property was completed in January 2021.

The Alan is a smoke-free property.

A complimentary manager's reception is offered each day.
Drink at The Alan - Onsite lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1877
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - January 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dąbrówka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eoin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good location and atmosphere.
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab spot

Stayed 1 night in Mar 2025

4/10 Poor

Garry

Disliked: Cleanliness

Not great

There’s was no hot water in the shower and no plug next to bed. No tea or coffee in room for the price I expected more for the price
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Calum

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, room comfort

Lovely stay, but for a few minor quibbles.

Amazing building, lovely large comfortable bed, and excellent breakfast, but quite a few small details took the edge off the quality of our stay, probably trivial and we wouldn't mention them but considering the premium paid for the room, we expected better… The room wasn't that well sound proofed — coughs heard from the room next door. The keycard, which are obviously reused, was visibly greasy and dirty. Surely they should be cleaned between use? None of the BBC channels worked on the TV (blamed on the weather!), but we did get complementary beers in way of compensation. Thank you. Finally, the toilet paper was a bit on the cheap side: it's all in the detail!
Stayed 1 night in Feb 2025

6/10 Okay

Gabriella

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon our arrival, the welcome felt irreverent, and the wait to get our keys much longer, with long awkward silence...when we finally did get our room number and key, we opened the door to a room that stunk and was not yet cleaned, though our arrival was well after 5 pm. Apologies were made, but the damage of first impression felt done. This being said, the hostess kindly offered us free drinks at the bar. When the room was cleaned after about a half hour, we entered to find that it still smelled quite putrid - the moldy shower curtain or old urine smell in the grout?; very dirty rug and just a general sense of discomfort in the room. Breakfast was lovely, and the waitstaff very kind. We will however choose not to return there should we ever be in Manchester again.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

6/10 Okay

Olivier

Stayed 3 nights in Feb 2025

10/10 Excellent

Beci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful first stay, such a beautiful hotel, great staff will certainly be my no.1 spot for Manchester in the future!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chanzeb

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Traveled with partner
Liked: Staff & service, amenities
Overall a good stay in their basic level room at a good price-point however a few issues irritate against an otherwise well presented hotel. The front desk staff throughout the stay were fantastic: very helpful and polite. The lobby area is calm and well presented. We arrived very early to our check-in time with the intention of exploring Manchester so asked if we could store our luggage. The staff informed us that a room was ready so we were able to check-in early at no extra cost, they also stored our luggage on the following day post check-out. This made our short trip so much easier and they also answered questions on travel around the city. The standard room was quiet and suitably equipped (bar our ability to find a hairdryer) the bathroom was clean and bright. Overall the room was clean but a few large stains (appeared to be red wine) on the floor and light staining on the bed throw are a bit disappointing for an otherwise fresh hotel presenting itself as a 4*. The sheets and duvet were however clean, fresh and the bed was very comfortable. The bar was a slight disappointment, very slow service even on a quiet night. Prices were typical for a hotel, but staff adding a service charge themselves while not even providing an ice bucket for white wine was a bit agitating especially given the speed earlier in the evening. A good stay in a good location at a fair price point otherwise.
Stayed 1 night in Feb 2025

10/10 Excellent

Paige

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room. Clean and stylish

Friendly staff and suite was amazing. Very spacious. Just a shame the water/shower dripped at night and room above (206) was so loud. Tried to call downstairs 4 times to no answer. In the morning when I got through they were kind to give me a late check out due to disrupted sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lee, Burnham

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my two-night stay at The Alan. The room was spacious and beautifully designed. Bed and sofa both really comfortable. There were some ups and downs with the service - breakfast on our first day was borderline shambolic, though on day two it was great. Our room was not properly cleaned (bed was made but tea/coffee not replenished and bins not emptied). This was made worse by their ‘WhatsApp the reception desk’ concept where we then asked for the tea/coffee to be replenished, were told ‘sure, no problem’ and then nothing happened. Overall, The Alan scores high for style but has work to do on the substance.
Stayed 2 nights in Feb 2025

6/10 Okay

Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good but opportunity to improve

Good hotel. Nice rooms as described online. Service very slow and considering the bar was dead I'm not sure why it took so long for us to be greeted considering we are hotel guests (15 mins we were sat down). Other people also leaving due to service. Such a shame as otherwise a lovely hotel and location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Good sized room with good facilities. Friendly and helpful staff. I only stayed one night. It was just right.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is lovely but the £50 pre-authorisation that you don’t get told about until after you’ve booked the hotel does not go back into your account. I called the hotel over a week after my stay and they said it had been released back to my account but the money has been processed and is no longer pending in my account so I have had to request a refund through my bank. When discussing this with the person on the phone she continued to interrupt and raise her voice when I tried to explain the money was not pending but instead had been processed as a payment to the hotel. Bad service and a bit of a con.
Stayed 1 night in Feb 2025

6/10 Okay

Keli

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Not the best

The room was okay. Some lights weren't working. Some sockets were not working. A few things were broken.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service

Great location

Excellent location for visiting Manchester centre . Few minute s walk from everywhere you’d like to go or a pleasant tram ride away. The room was huge but a bit Spartan. Only one chair, no proper desk or table. No socket for shaver in bathroom. Staff, like everyone else we came into contact with in Manchester, were very pleasantly helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Natalie

Nice hotel

The hotel is nice and the staff are very pleasant The rooms are spacious, modern and clean. We were situated on the first floor and we found the room too noisy. Not just the usual external city center noise. There was a loud internal noise that happened periodically which we found annoying and ruined our stay
Stayed 1 night in Feb 2025