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AC Hotel by Marriott Manchester City Centre

4.0 star property

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Photo gallery for AC Hotel by Marriott Manchester City Centre

View from property
Lobby lounge
Bar (on property)
Reception
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
15 Mason Street, Manchester, England, M4 5FT
  • Manchester Arndale
    ‪9 min walk‬
  • AO Arena
    ‪9 min walk‬
  • Manchester Opera House
    ‪19 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Manchester Marriott Hotel Piccadilly

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (676)
$212 nightly
The price was $249
The price is $212 total
includes taxes & fees
Manchester Marriott Hotel Piccadilly

About this property

AC Hotel by Marriott Manchester City Centre

4-star hotel in New Cross
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
AC Hotel by Marriott Manchester City Centre offers 172 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a library, and tour/ticket assistance.

AC Hotel by Marriott Manchester City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
AC Hotel by Marriott Manchester City Centre has a restaurant on site.
AC Lounge - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Daily buffet breakfast available for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Bistro
  • AC Lounge

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Nearby parking fee: GBP 12 per day (16 ft away)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Marriott Manchester City Centre
AC Hotel Marriott City Centre
AC Marriott Manchester City Centre
AC Marriott City Centre
Ac By Marriott Manchester City
AC Hotel by Marriott Manchester City Centre Hotel
AC Hotel by Marriott Manchester City Centre Manchester
AC Hotel by Marriott Manchester City Centre Hotel Manchester

AC Hotel by Marriott Manchester City Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 478 out of 926 reviews
Rating 8 - Good. 274 out of 926 reviews
Rating 6 - Okay. 87 out of 926 reviews
Rating 4 - Poor. 43 out of 926 reviews
Rating 2 - Terrible. 44 out of 926 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sion

Stayed 1 night in Mar 2025

6/10 Okay

John R

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Avoid the front desk!

The front desk experience was less than amazing, especially the gentleman that checked us in was a complete disgrace to your brand. We arrived earlier than expected. Fully understanding that we cannot get checked in. Was hopeful that we would be offered to check our bags and then we would come back later to finalize the room check in. Instead we got met with. It’s too early. Unsure what you were thinking. Unreal and was appalled. We asked a different agent who allowed us to check our bag and took our number so that we could be reached if something opened up. The other agent glared and shrug us off. Beyond upset. Most encounters from that point forward got better. Until he showed back up to work the next day. Met with the same attitude and stand offish ness from said individual. Will not go back.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2025

10/10 Excellent

richard

Stayed 1 night in Mar 2025

8/10 Good

Yulin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is good to stay, however there is no instruction for the parking prior to arrival
Stayed 1 night in Feb 2025

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Josh

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sarah

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the quality of the hotel. No heating in room so we were given a portable heater to heat our £200 a night room. Still waiting on our deposit for the room. I've never been charged a deposit for a hotel room before on arrival.
Stayed 1 night in Feb 2025

2/10 Terrible

Lewis

Business traveler
Hit with a must pay a £40 breakage deposit at check in - Don’t worry you will get it back Not great it’s 2025 and not notified about this when making the booking
Stayed 1 night in Feb 2025

6/10 Okay

Ian, Brayford

Business traveler
Liked: Cleanliness
It was ok. Staff not that helpful and friendly and bathroom v small. Not in my mind. Marriott hotel standard
Stayed 1 night in Feb 2025

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Megan

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I stayed here for my partners 30th birthday, on the first night we realised our AC was not working and therefore could not put the heat on. The room was freezing. We then contacted reception who then gave us a plug in heater, which turned itself off, and therefore we were cold during the night. The beds are also uncomfortable
Stayed 3 nights in Jan 2025

8/10 Good

Raphael

Stayed 1 night in Jan 2025

10/10 Excellent

jamie fallenstein

Stayed 1 night in Jan 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony, Friern Barnet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Staff were courteous and friendly and food was ok. Kitchen closing at 9pm is a downer but nice bar as well
Stayed 1 night in Jan 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly staff at the front desk and in the restaurant/bar. They upgraded our room free of charge, which was a surprise! The room and bathroom were clean with all toiletries. It was a bit chilly though as we just couldn’t get the heating to work no matter how much we played around with the thermostat (I’ve removed a star for this). The location is great - just a few minutes from the city centre, tram stops, and Piccadilly Station. Breakfast was great. I thought it would’ve been just continental but they had some cooked food too - scrambled eggs, beans, bacon - which I really appreciated after a long night out in the city. Also tried the cocktails and other food, which were good. Overall, pleasant experience and I’d stay again.
Stayed 1 night in Dec 2024

4/10 Poor

PAUL

Stayed 1 night in Jan 2025

6/10 Okay

Leah

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Derel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great food was also great aswell and a good price my room was clean and comfortable
Stayed 1 night in Dec 2024

8/10 Good

DANIEL, Cambridge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but be sure to find and pre-book parking nearby as the hotel doesn't have a car park. Parking in Manchesters is expensive and can easily run to close to the cost of one nights stay if you are staying for 2-3 nights! Hotel was nice, staff friendly, well located, quiet (for city centre) and was close to all the things we wanted to be near. Would stay here again.
Stayed 2 nights in Dec 2024