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Shilo Inns Mammoth Lakes

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shilo Inns Mammoth Lakes

Lake
Lobby sitting area
Exterior
Lobby
Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
2963 Main St, Mammoth Lakes, CA, 93546
  • Mammoth Hospital
    ‪3 min walk‬
  • Mammoth Lakes Welcome Center
    ‪8 min walk‬
  • Mammoth Ski Museum
    ‪15 min walk‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Exterior

Outbound Mammoth

Pool
Hot Tub
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Parking included
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The price is $259
per night
includes taxes & fees
Jan 27 - Jan 28
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About this property

Shilo Inns Mammoth Lakes

Hotel in Downtown Mammoth Lakes
A sauna, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Shilo Inns Mammoth Lakes offers 72 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. This Mammoth Lakes hotel provides complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 600 square feet (56 square meters) include conference space. This Mammoth Lakes hotel also offers a sauna, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Shilo Inns Mammoth Lakes is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Games
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 600 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Seasonal Road Closure Notice: HWY 120 (Tioga Pass) generally closes for the winter from late October through late June. Daily closures can also occur during periods of inclement weather in spring and fall. The Eastern entrance to Yosemite National Park is located 45 minutes from Mammoth Lakes. Yosemite's Eastern Gate or Tuolumne Meadows is not accessible when Tioga Pass is closed. All other Yosemite National Park entrances are open year round. Guests are advised to check local road conditions/closures before travel with the California Department of Transportation at www.dot.ca.gov or by calling 800-427-7623.

Renovations and closures

The property will be renovating from August 12 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Shilo Inn Suites Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes
Mammoth Lakes Shilo Inn
Shilo Inn Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel
Shilo Inn Suites
Shilo Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel
Shilo Inn Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel Mammoth Lakes

Shilo Inns Mammoth Lakes Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 268 out of 1008 reviews" "
Rating 8 - Good. 285 out of 1008 reviews" "
Rating 6 - Okay. 209 out of 1008 reviews" "
Rating 4 - Poor. 157 out of 1008 reviews" "
Rating 2 - Terrible. 89 out of 1008 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
closed hotel, still charging and able to book onli
the hotel was closed and under construction and somehow hotels.cm still has them able to book rooms. they would not refund the money as it was non rufundable. ive taken it up with the CC company, such bs
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy, San Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We based our reservatikn off the photos on ths website and its no where close. Entire outside of building is stripped down to building wrap material. Construction will last 8 months. Rooms are not as advertised in the photos, assuming because of the construction. So in about 8 months when the construction ks done im wure it will be great, just a complete bait and switch at the moment from what the website shows.
Stayed 4 nights in Oct 2024

4/10 Poor

Tamara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a big renovation inside and outside. It seems they started outside work and changed for new windows - which seems not working properly as wind going through with whistling noise, windows are hard to close = not installed correctly. Very dirty carpet, even windows and around - lots of dust and other remains after installation. Some tiles are broken on the bathroom floor and in bathtub seems like falling apart.
Stayed 2 nights in Oct 2024

2/10 Terrible

Roslyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Eric

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under full construction and should not be open. It is unsafe. The pictures of this property on the website are completely false advertising. Expedia should refund anyone who is tricked into reserving this hotel. Do not make my mistake and reserve a room here
Stayed 1 night in Oct 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities
Very nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Perfect for what I needed. They are renovating, but it didn’t affect the amenities or the service.
Stayed 1 night in Oct 2024

8/10 Good

VIRGINIA

Traveled with group
Liked: Cleanliness, staff & service
The property was being renovated was a little messy, maybe after the renovation it will be better
Stayed 1 night in Oct 2024

2/10 Terrible

Joachim

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is simply filthy. The first room I got was not serviced and in the second, the carpet could be out of a crime scene, the bathroom had hair from the previous guest on the floor and I there was jam and water on the counter. It's beyond me how they get away with that level of housekeeping and service. I called the front desk but they didn't care much. I'll try to upload pictures.
Stayed 1 night in Oct 2024

8/10 Good

Kathrine M

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When renovations are done, it will be great.
Stayed 1 night in Oct 2024

2/10 Terrible

Charles

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was being remodeled and there wasn’t a single sign to indicate what hotel it was or if it was open making it very difficult to find. The place should have been closed. Construction equipment and materials everywhere. Windows boarded up. At night the construction workers had taken over the covered parking area and were partying and playing loud music. Very unsafe to the point I wouldn’t let my wife leave my side. Not what I expected for my first time in Mammoth.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Stayed 1 night in Sep 2024

4/10 Poor

christopher

Liked: Staff & service
Disliked: Property conditions & facilities
DO NOT BOOK a room here!! The property is under total construction, and there is no mention of this. You will be charged full rate. Pay an extra 10 bucks and book somewhere else. An outright sham!
Stayed 1 night in Oct 2024

6/10 Okay

Tony

Stayed 1 night in Sep 2024

4/10 Poor

Yvette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old condition
Very old condition.
Stayed 1 night in Oct 2024

2/10 Terrible

Sai

Traveled with family
Disliked: Staff & service, property conditions & facilities
The property is under major reconstruction. Had I been informed about this beforehand, I would have never booked. I should get my money back and reimbursed for the list time
Stayed 3 nights in Oct 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service
The hotel was great. It was hard to find because it is under renovation and the signage was missing.
Stayed 1 night in Oct 2024

4/10 Poor

Lee

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Property was under remodeling construction inside and outside. dirty ceilings, carpet, water dripping through lobby ceiling, faucets that were difficult to turn on and off- and a broken shower diverter. TV guide provided did not match anything on the tuner, water damage to ceiling in room 404 with bulges in drywall and exposed tape joints. we were there for sleeping 4 nights - so we made it work, but breakfast was very limited with no fruit offered. I think that the staff has little to work with. The pool door opens into the lobby and pool smell permeated the lobby. linens were clean but very tired. lamps had pull chains and not outlet on them and the other outlets were so worn out that the pulls on our cords were difficult to get good connection. I have not seen such outdated locks on the doors in 20 years. Key located in very worn out round lockset. The exterior is currently wrapped in Construction Tyvek and there is not even a temporary sign with a Shilo name on it. I have not stayed at a Shilo Inn for a while, but I would be very hesitant to every use one again. Last thing is that the elevator probably took 20 - 30 seconds to open after stopping at the 4th floor. We walked both down and up several time to avoid the wait time.
Stayed 4 nights in Sep 2024

6/10 Okay

sara

Traveled with partner
Liked: Cleanliness, staff & service
Pros: Great price for Mammoth Lakes. Super location, close to Yosemite and June Lake so you can visit lots of places. Dog friendly ( with a charge ) Cons: Old motel currently under renovation in the outside of building. Reno not yet underway so everything is old and worn and shabby. It is clean for such old decor just stained carpet and worn furniture.
Stayed 1 night in Sep 2024

2/10 Terrible

Austyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunate
The picture that are being used are not what I experienced at all. Also the building is completely under construction. Almost drove past it when I actually thought it was a building under construction. Front desk lack of attention. The elevator got stuck for to the point where we were pulling out our phones to call for help. Once it opened we entered into a hall way with kitchen trays carving dripping water. They use regular keys not a lock card for the room doors. With no top door room lock on the inside. With the condition of the hotel and then not to feel safe in a unfamiliar place was unsettling for my self and fiancé. Just was not the experience we wanted on our yearly mammoth trip for our anniversary.
Stayed 2 nights in Aug 2024

2/10 Terrible

Esequiel

Disliked: Cleanliness, staff & service, property conditions & facilities
I stay in Hotels 2-3 times a month doo to work. This place has been the worst of all.!! Staff (Nick) was rud and unprofessional. Room was disgusting dirty.! I would never stay here even for Free.!! People avoid Shilo Inn. Have a Blessed Day.!!
Stayed 1 night in Sep 2024

4/10 Poor

Kyler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Going through construction….blocked access to entrance and parking. Everything is extremely outdated. Hot tub out of order!!
Stayed 2 nights in Sep 2024

4/10 Poor

Dmitry

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
We found this hotel when it was undergoing renovation - the wall coverings were removed and the walls were covered with new thermal insulation. I don't know how legal it is to do such renovations to a hotel while people are staying there. There was a strong smell (formaldehyde?) coming from this thermal insulation. Additionally, inside the hotel there was a simply awful smell of bleach used to disinfect the pool. The smell of bleach was so strong that it caught in your throat and made your eyes water. The air conditioning fan was impossible to use (you couldn't change the temperature), we had to open the window. Inside the hotel - the corridors, elevators, etc. were very dirty and smelled strongly of dirt (I haven't seen such a dirty hotel in many years). Surprisingly, our room was spacious and clean. The bed linen was clean. There were no complaints about our room.
Stayed 1 night in Sep 2024

8/10 Good

Claire

Liked: Cleanliness
Nice room, breakfast supplied. Like having a sink to wash dishes in rather than using vanity basin. Outside of building being renovated, we were informed that work was being done, didn't realise whole outside would be covered, didn't think it was the correct building. Inside is fine.
Stayed 1 night in Sep 2024