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The Abbey Great Malvern

4.0 star property

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Interior
Hiking
View from property
Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Abbey Road, Worcestershire, Malvern, England, WR14 3ET
  • Great Malvern Priory
    ‪3 min walk‬
  • Malvern Theatres
    ‪4 min walk‬
  • Morgan Motor Company
    ‪15 min walk‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Double Room, 1 Double Bed

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Great Malvern Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (133)
The price is $243
per night
$292 total
includes taxes & fees
May 23 - May 24
Great Malvern Hotel

About this property

The Abbey Great Malvern

Malvern hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
The Abbey Great Malvern offers 103 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2443 square feet (227 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

The Abbey Great Malvern is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Priory View Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Priory View Lounge Bar - Overlooking the garden, this bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Priory View Lounge Bar
  • Priory View Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,443 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 45.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 17.95 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbey Great Malvern Hotel
Abbey Great Hotel
Abbey Great Hotel Malvern
Abbey Great Malvern
Abbey Malvern
The Abbey Great Malvern
The Abbey Great Malvern Hotel
The Abbey Great Malvern Malvern
The Abbey Great Malvern Hotel Malvern

The Abbey Great Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 855 reviews
Rating 8 - Good. 330 out of 855 reviews
Rating 6 - Okay. 89 out of 855 reviews
Rating 4 - Poor. 32 out of 855 reviews
Rating 2 - Terrible. 8 out of 855 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a traditional hotel with a great deal of character
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Business traveler, Traveled with partner
Liked: Amenities
great location , near the centre , clean rooms , great veiws of surrouding areas
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice in the centre of town.

Very well situated hotel in the heart of Malvern. The staff were friendly and helpful and the breakfast was very good. We opted for one of the cheaper rooms and so did not have a view, but the room itself was absolutely fine and was good value. We have found that more and more hotels are charging for parking, so the free parking here was very welcome.
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely few days away

Had a lovely stay, hotel lovely in a lovely setting, staff friendly & helpful, food good
Stayed 3 nights in Apr 2025

8/10 Good

Annabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff and lovely vegan breakfast specially prepared for me each morning
Stayed 4 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were very good. At very short notice and without a booking we were found a table and dining for 5 people in the very busy restaurant so allowing us to have an evening meal and get to a show at the local theatre. Top marks. Having been prompted to reserve a table for breakfast on Sunday morning we turned up at our reservation time only to be told that there were no tables available. What is the point of making a reservation if it cannot be honoured? I took this up with the receptionist when checking out who simply said that some people will turn up for breakfast without making a booking. I’d better not record my response to that explanation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Stayed 1 night in Mar 2025

10/10 Excellent

Prema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & great customer service
Stayed 2 nights in Mar 2025

8/10 Good

Paul W

Liked: Cleanliness, staff & service, room comfort

Dog disappointed but people happy!

The hotel is well located, with incredible views from our room. The food was good, and the room was clean and well maintained albeit v dated. Disappointed that it wasn’t the greatest dog friendly hotel ever. Dogs not allowed at breakfast, and nothing specific provided (like a bed or bowls etc.) That said, I would stay again for th3 location in Malvern, which is such a beautiful place
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Abbey Hotel at Great Malvern

Really enjoyed our stay, the staff were very helpful and kind. The hotel was beautiful and we will certainly stay there again. It was also well located for all the things we wished to do in Great Malvern.
Stayed 2 nights in Jan 2025

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfotable (especially the bed), lots of pleasant sitting areas for guests. Great position close to the theatre & the town for eats & drinks. Fabulous views ftrom the rear facing windows. Good breakfast buffet.
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities
I could not check-in using the electronic link I was sent. The check-in staff were very good, but there was a long wait at the bar on Saturday evening as there was no one staffing it, when he did arrive there were no apologies given. There were some parts of the hotel which seemed a little tired, the bathroom we had and the carpets in the corridors and on the stairs in particular.
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent weekend stay at the Abbey Hotel

This was a weekend away with my wife, the hotel is located in the centre of Great Malvern. The hotel is located on a quite road next to the Abbey, when we arrived Just before 1 pm, we were able to book in early as our room was ready, which was a bonus. I had completed the online booking in form prior to travel the day before, so when we arrived I only had to register the car, signed the registration document and give my credit card for pre-authorisation, so from arrival to being booked in was completed in a couple of minutes. I had booked afternoon tea for 1pm on the day of arrival, this was very good and the sandwiches were fresh and the small cakes were excellent, my only criticism would be there was no table cloth on the table, which took away from the overall look of the presentation. We were give a table with a window view of the valley and plain below the town. The food quality in the hotel was very good and staff service is excellent A visit to the Abbey is well worth a visit and also the Abbey gardens (located just behind the theatre) are very nice to walk a round on a pleasant which we had had on the Sunday. I was lucky to be able to book for a show in the forum theatre on the Sunday afternoon. The Town of Great Malvern is a lovely little town with a good selection of Restaurants and cafes and also boutique shops, I can recommend Peppe’s Italian Restaurant, we had an excellent meal here on Saturday night. This is just a five minute walk from the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Stayed 1 night in Jan 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for families. Lovely staff. Perfect central location.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff wear very good, breakfast excellent, parking was easy , we really enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel

What a lovely hotel, with an incredible view of The Priory church, adjacent to the hotel. and the museum, which was the priory gatehouse. We upgraded to a king-size room, which was spacious and comfortable. The bathroom was a nice size. Free water and teas/coffee. The reception staff were very friendly and helpful. The dining areas/bar were ambient with plenty of comfortable seating. Great food and a variety of breakfast to choose from. Loved the restaurant for breakfast too. It was so convenient to be based in the town with an array of shops, cafes and restaurants. Convenient for those wanting to walk the hills. We will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and enjoyable stay.

Comfortable and enjoyable stay. Food very good alongside friendly and helpful staff. Be aware a Service Charge is put on your bill if you eat in the restaurant. Customers should be aware and given an option.
Stayed 1 night in Dec 2024