6/10 Okay
Judith
Business traveler
Sep 27, 2024
Disliked: Cleanliness, property conditions & facilities
The Annexe where I was originally booked for 3 nights ( and spent two !) was VERY poor - ground floor room had barred windows ( none opened ) and looked out directly at brick walls. It smelt musty and the carpets looked dirty. It was noisy from passing traffic and bin men !).
I asked if I could transfer to a room in the main Hotel building and was able to for the 3rf ( final ) night and that was V nice by v V comparison. However the food I had in the restaurant that evening was VERY poor in both quality and quantity as well as quite expensive. No alternative nor reduction was offered when I pointed this out…….
There’s no parking at the Annexe so one had to park in the main Hotel car park and walk between there - less than ideal in the dark and rain ! All in all a disappointing experience although my dogs ( who stayed in my car ) enjoyed running around the Hotel garden area.
Judith
Stayed 3 nights in Sep 2024