CHC Marilena Hotel - All Inclusive

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December 2024
January 2025

Photo gallery for CHC Marilena Hotel - All Inclusive

Exterior
Exterior
Exterior
Reception
Lobby lounge

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Andrea Papandreou 173, Malevizi, Crete, 71414
  • Ammoudara Beach
    4 min walk
  • Pankritio Stadium
    4 min drive
  • General University Hospital of Heraklion
    9 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    17 min drive

Room options

Quadruple Room, Garden View

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, Sea View

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Family Room, 2 Bedrooms, Garden View

  • 301 sq ft
  • Sleeps 4
  • 4 Twin Beds

Standard Double Room, Garden View

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room, Garden View

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Double Room, Garden View

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

About this property

CHC Marilena Hotel - All Inclusive

Malevizi property with restaurant
This property features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and dry cleaning are onsite.
CHC Marilena Hotel - All Inclusive offers 212 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the property include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHC Marilena Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers an outdoor pool, a library, and a terrace. Onsite self parking is complimentary.

CHC Marilena Hotel - All Inclusive has designated areas for smoking.

Onsite venue - restaurant.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1039K014A2949900

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10 AM to 6:00 PM

Property is also known as

Marilena Hotel Malevizi
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CHC Marilena Hotel - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 10 out of 43 reviews" "
Rating 4 - Poor. 5 out of 43 reviews" "
Rating 2 - Terrible. 5 out of 43 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stacey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived at the hotel, to be told some rooms weren’t available. We were then placed into a taxi and took to a horrendous hotel down the road for the night. There was no real explanation, just placed into a taxi. On arrival at Hotel Marerena which was a five minute drive away, we arrived to disgust, a green pool, cold and gone off good with the cheek to then ask us to pay for drinks. I rung the hotel to complain that this was not the same standard as the Marliena, they just apologised and said to speak to the manager the next day. After 30 minutes at this alternative hotel we had to walk out, and find another hotel 15 minutes away that could take us on for the night this cost us an additional £170. It then took 3 hours for Expedia to grant us a refund the next morning as we did not want to go back to a hotel that thought it acceptable to place is in that standard of hotel with a 6 year old child. The best thing the hotel did for us was finally provide us a refund, even though we still ended up £170 out of pocket. Avoid this hotel.
Stayed 7 nights in Jul 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Ideal location with short walk to golden beach. Staff constantly cleaning, good variety of food. Pool superb and plenty of sun beds around the pool and surrounding grass area.
Stayed 7 nights in Sep 2022

4/10 Poor

Thao

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in a nice location with restaurant and small shops. Food was not great, room we stay in was extremely outdated. All night we couldn’t sleep due to slamming doors, we could hear chair moving and people talking. We complain and they move us to a little better updated room for our last night stay. Hotel stay was very nice and friendly.
Stayed 3 nights in Sep 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
As a solo traveller I didn’t use all the fully inclusiveness of the hotel but every experience was great. My only critique was that a lot of the meals were far, far too salty which made some of the food almost inedible. That said, if I ever go back to Crete, I’ll be staying here
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice surprise when we found the hotel... It was nice to pass one night a day before returning home. We will recomended, and perhaps we will be back..

6/10 Okay

Verified traveler

Liked: Cleanliness
expensive
When you haven't all inclusive, it is very very very expensive to buy a cup of coffee, a beer or someting to eat - even more expensive than on the lokal restaurant!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
the only good thing about the hotel was the room (clean, big, modern, comfortable). The buffet at the restaurant was poor and bad quality(its better to have an slice of pizza).The breakfast was more than bad, the juice was water, the coffee was water, the cheese and ham were plastic slices. The fruits were dry. The water was tasting like metal. The hotel was full of cats and you could see them through the window of the restaurant while having your "lovely" meals. At the night bar in the hotel , the guests were without t-shirt and wearing the swimming suit while sitting on the bar, very sad scene to see. If you are thinking on a kind of holiday to be spent in a hotel to relax and enjoy of their facilities , don't go to Marilena, because there is nothing to enjoy in there. The pictures on the website are different than how the hotel is on the reality.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Marilena in Ammoudara - Great value for money
The hotel had been tastefully refurbished from when it had been built about 30 years ago..and the room was spacious, clean and comfortable. Fantastic shower. Great value for money although getting a coffee seemed very hard...the all inclusive meant leaving thermos of coffee for a waitress to serve...but she wasnt really around.

2/10 Terrible

Miroslaw

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Woher kommen diese 4 Sterne? Das Hotel verdient 2 bis 2,5 Sterne! Solch ein All inklusive habe ich noch nie erlebt. Jeden Tag gibt's fast identische Speisen, die meisten davon schmecken furchtbar. ALLE Getränke sind ungenießbar!!! Das Mineralwasser stinkt nach Gülle, der Kaffee hat den Namen nicht mal verdient. Alles andere besteht entweder aus billigstem Konzentrat bzw. wiederlichem (verdünntem) Alkohol. Nie wieder, selbst wenn es kostenlos wäre! Trotzt All inklusive kaufen fast alle Hotelgäste ihre Getränke in den Supermärkten und schleppen es Tütenweise ins Hotel. Pool war ok, das Personal größtenteils nett. Die Crepes waren ganz ok.
Stayed 5 nights in Jul 2024

8/10 Good

Erzsébet

Traveled with group
Liked: Staff & service
Stayed 5 nights in Oct 2023

6/10 Okay

Ramazan

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Tero

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 9 nights in Jun 2019

8/10 Good

Etienne

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2018

4/10 Poor

emma, france

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel low cost
Hotel low cost réservé de dernière minute. La formule all inclusive est passable. Les plats sont varié mais pas toujours très bon (de mon point de vue) aucun dessert digne de se nom (uniquement les plats en gelé très british). Le personnel ne parle pas le français. L'insonorisation des chambres vis a vis du couloir est inexistant.
Stayed 10 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Marilena Hotel, Malevizi, Crete
Simple, comfortable room with balcony.There was no noise from night life. Hotel staff helpful. There is a bus stop just in front of the hotel. Food is abundant, there is a great choice of vegetables, salads.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel i Heriakleon
Hotellet var ikke i stand til at levere det bestilte værelse, stillede en lejlighed til rådighed, standarten lang under hvad der var betalt for.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
FINT MEN STOR FORSKEL
Der er stor forskel p[ v;relserne det f'rstev;relse vi fik l[ i k;ledren med et lille kighul af et vindue s[ vi gik op bad om et andet ;vrelse.vi fik at vide vi skulle komme igen efter morgen maden dagen efter .Dagen efter vi et super v;relse med bjerg og havudsigt .hotellets regler blev ikke over holdt du m[tter bade n[r du havde l'st og ryge hvor det passede dig.Maden p[ hotellet var ok.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

salvatore, Genova

Disliked: Cleanliness
hotel marilena - buon punto di partenza
L' hotel è situato in un ottima posizione per il mare,la struttura nel complesso abbastanza discreta,lascia molto a desiderare la pulizia della camera,le rubinetterie del bagno molto vecchie e arruginite e nell' ala dove era situata la camera vi era forte odore di fognatura,nota positiva il personale sia della reception e del ristorante tutti molto disponibile e anche per quanto riguarda la lingua.Penso che comunque si sente fortemente la crisi che sta attraversando tutto il territorio greco.

8/10 Good

Elodie, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Marilena Hotel - Heraklion
Très gros hôtel, (un peu usine à touristes). LA chambre est grande, propre. Seul bémol, la salle de bain avec une baignoire usée. Il est bien situé, à coté des commodités et de la ville. Super bon accueil. Nous avons seulement été déçu du repas (compris dans le prix, mais donc pas génial). Il faut dire que deux cars de touristes d'allemands ont en plus ravagé le buffet!! Mais au global, un bon rapport qualité-prix

10/10 Excellent

Babis, Heraklion

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money
+ clean and renovated rooms, spacious hotel interiors, complete breakfast, good location for excursions to crete, close to Iraklion by car and by bus, very goog value for money - my room was a bit small but not causing any problems, it looks old outside but it's brand new in the interior