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Overview of Civitel Creta Beach

Photo gallery

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
Seasonal outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
View from Room

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationKapetan Mihalis Korakas5 min drive
    Popular LocationHania Gate5 min drive
    Popular LocationVenetian Walls5 min drive
    AirportHeraklion (HER-Nikos Kazantzakis)17 min drive

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About this area

Ammoudara

Located in Malevizi, Civitel Creta Beach is in the entertainment district and on the beach. Natural History Museum of Crete and Heraklion Archaeological Museum are cultural highlights, and some of the area's notable landmarks include Hania Gate and Venetian Walls. Looking to enjoy an event or a game while in town? See what's going on at Pankritio Stadium. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Popular Location

What's nearby

  • Kapetan Mihalis Korakas - 5 min drive
  • Hania Gate - 5 min drive
  • Venetian Walls - 5 min drive
  • Agia Ekaterini Church - 5 min drive
  • Natural History Museum of Crete - 6 min drive

Getting around

  • AirportNikos Kazantzakis Airport (HER) - 17 min drive

Restaurants

  • Main Restaurant – Beachfront buffet restaurant with a bar offering local and international cuisine. Serves breakfast, brunch, lunch, and dinner daily.
  • A la Carte Restaurant – Pool-view fine-dining restaurant offering local and international cuisine. Serves dinner daily. Reservations required.
  • Thematic Restaurant – Serves dinner daily. Reservations required.
  • Main Bar – Ocean-view bar. Open daily.
  • Pool Snack Bar – Poolside bar. Open daily.

About this property

Civitel Creta Beach

When you stay at this beach hotel you can enjoy umbrellas and sun loungers. All 150 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with digital channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

All inclusive details

All-inclusive room rates at Civitel Creta Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and local beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Miniature golf
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Area shuttle (surcharge) up to 250 meters
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–10:00 AM
  • All buffet meals, snacks, and local beverages included
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Archery
  • Beach volleyball
  • Golf driving range
  • Mini golf
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Spa services
  • Tennis
  • Access to nearby health club

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Dry cleaning service
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - February 2017
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL097940066
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 1039K014A0008400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to November
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision
4.1
Very Good
5 - Excellent
42
4 - Good
61
3 - Okay
9
2 - Poor
5
1 - Terrible
3

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great food and helpful friendly staff
Stayed 7 nights in Nov 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Front line staff are young and earnest to serve and please guests
Stayed 2 nights in Oct 2019

4/5 Good

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cuisine. Bungalow bathroom window was locked, so it was very stuffy sometimes
Stayed 13 nights in Aug 2019

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast,room cleanles,garden ,Near ctiy . Around more restorants and shops .
Stayed 6 nights in Aug 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I spent a week at Creta Beach. As the hotel had just opened for the season a few days ago, we were effectively the only guests. A few school groups of teenagers were there, but were gone during the day and only kept us up one night. Check in was very easy, we were upgraded to a garden view bungalow as we were on our honeymoon. It was a lovely surprise, and much appreciated! The room was very spacious and clean. Due to our timing, the hotel wasn’t completely set up yet, which was a little disappointing. We still had a very relaxing time, and received superior service in all aspects. The dining staff, especially Marios the bartender and the maître d’hotel were outstanding. The food was always delicious, varied, and well presented. We were often the only guests for lunch, and were cooked our main dish to order. Our one complaint would be the house wine tap lines didn’t seem to have been cleaned out, so there was a lot of sediment in the glasses, and one or two small insects. All in all, we had a good holiday, and would return again!
Stayed 6 nights in Mar 2018
LEFT_FULLBLEED_ONE_HALF

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