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Imperial Heritage Hotel Melaka

3.5 star property

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Photo gallery for Imperial Heritage Hotel Melaka

Executive Room | In-room safe, blackout drapes, free WiFi, bed sheets
Exterior
Lobby
Deluxe Suite | Private kitchenette | Mini-fridge, electric kettle
Family Deluxe | In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
1, Jalan Merdeka, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • A Famosa
    ‪5 min walk‬
  • Jonker Street Night Market
    ‪11 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

View all photos for Junior Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Heritage Deluxe

In-room safe, blackout drapes, free WiFi, bed sheets

Heritage Deluxe

  • City view
  • 275 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Family Triple Room

  • City view
  • 364 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Suite

  • City view
  • 822 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, blackout drapes, free WiFi, bed sheets

Executive Room

  • City view
  • 537 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Imperial Deluxe

Imperial Deluxe | In-room safe, blackout drapes, free WiFi, bed sheets

Imperial Deluxe

  • City view
  • 224 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Family Suite

  • City view
  • 822 sq ft
  • Sleeps 4
  • 2 Double Beds

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The price is $33 total
includes taxes & fees
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About this property

Imperial Heritage Hotel Melaka

3.5-star hotel in Taman Melaka Raya
7 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Imperial Heritage Hotel Melaka offers 329 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include showers, bidets, and complimentary toiletries. This Malacca City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 7 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This Malacca City hotel also offers a fitness center, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Imperial Heritage Hotel Melaka is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Restoran Pei Zing - This restaurant specializes in Chinese cuisine.
Yuzu House - This restaurant specializes in Japanese cuisine. Open daily.
Big Nyonya Restaurant - This restaurant specializes in Malaysian cuisine. Open daily.
Amboi Restaurant - This restaurant specializes in Malaysian cuisine. Open select days.
Nyonya Makko - This restaurant specializes in Malaysian cuisine. Open select days.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 20 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 30 for children
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • Amboi Restaurant
  • Big Nyonya Restaurant
  • Nyonya Makko
  • Restoran Pei Zing
  • Yuzu House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 45 for adults and MYR 30 for children
  • Self parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Imperial Heritage Melaka Hotel Malacca
Imperial Heritage Melaka Hotel
Imperial Heritage Melaka Malacca
Imperial Heritage Melaka

Imperial Heritage Hotel Melaka Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 184 out of 968 reviews
Rating 8 - Good. 384 out of 968 reviews
Rating 6 - Okay. 249 out of 968 reviews
Rating 4 - Poor. 103 out of 968 reviews
Rating 2 - Terrible. 48 out of 968 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service
ok
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay, friendly helpful staff and manager invited us to iftar meal for Ramadan. Very clean and spacious room on 16th floor
Stayed 5 nights in Feb 2025

8/10 Good

Dr Hilton

Traveled with partner
This is a comfortable hotel and the room that I had on 13th floor was spacious, sunny and hospitable. But this is not a grand old dame. It is a huge 300 plus bed hotel in the city centre of Melaka. There is a big shopping mall across the road. It’s just a pity that there was not not water for most of my four day stay and housekeeping is very tardy. They don’t even provide hand towels except on request. But despite the shortcomings it is a fine place to stay at a very reasonable price.
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very not happy, staff is not trained well and have been charging us extra. Customer service is not trained well, not good communication and not even said thank you or similar.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was disastrous, reception not sure about the process, i have been charged tourism tax when checked in while it stated in the booking that the travel organisation ( expedia / hotels.com ) would pay the tax to them. They also charged the tax for the two days which i did not check in as i had to burn two nights due to medical check up. It is actually stated in their country information website that no money/ tax should be charged if not staying in the hotel. Overall this hotel is really terrible.
Stayed 5 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonable hotel for a one night stay. just basic hotel but near to amenities and Jonker St. walkable distance. shower was spoilt but they attended promptly. the card access was also faulty but they fixed the issue fast too.
Stayed 1 night in Jan 2025

8/10 Good

Norhayati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ling Kit

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Stayed 2 nights in Jan 2025

8/10 Good

Fauziah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Roudin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Ramona

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Siow Nam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General everything is good
Stayed 1 night in Dec 2024

10/10 Excellent

Ng

Stayed 3 nights in Dec 2024

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Like the dining area.
Stayed 2 nights in Dec 2024

6/10 Okay

Lye Foong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Khai Wah Eric, Singapore

Liked: Cleanliness, staff & service
Poor breakfast. Not worth it.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No window in,room
Stayed 1 night in Dec 2024

8/10 Good

Hendrik

Liked: Staff & service, room comfort

Good hotel, shame about the Wi-Fi

Good hotel and good service. In fact we proved that by choosing to extend our 2-day stay. The only (and most important) thing that let the hotel down was its Wi-Fi. It was slow and intermittent. Eventually we asked whether we could have a wired connection. Initially they said that they only had Wi-Fi, but when we complained again, all of a sudden this was possible. With a wired connection, there were no further issues. Good fast Wi-Fi is not a luxury to a lot of people, it's a necessity.
Stayed 2 nights in Dec 2024

6/10 Okay

LIAM KWEE

Disliked: Staff & service, property conditions & facilities
Dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Highly Recommended

Very convenient to shopping, sights and food.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamarul Ariffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024