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ibis Melaka

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Melaka

Exterior
Front of property
Lobby
Bar (on property)
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
249 Jalan Bendahara, Malacca City, 75100
  • Putra Specialist Hospital
    1 min walk
  • The Shore Oceanarium
    7 min walk
  • Little India
    8 min walk
  • Malacca Intl. Airport (MKZ)
    14 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About this property

ibis Melaka

4-star Malacca City hotel steps from Putra Specialist Hospital
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and a children's pool. Housekeeping is available on request.
Ibis Melaka offers 249 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, ibis Melaka provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Ibis Melaka is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Ibis Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 34 for adults and MYR 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ibis Kitchen

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 34 for adults and MYR 22 for children
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

ibis Melaka Opening January 2017 Hotel Malacca
ibis Melaka Opening January 2017 Hotel
ibis Melaka Opening January 2017 Malacca
ibis Melaka Opening January 2017
ibis Melaka Hotel Malacca
ibis Melaka Hotel
ibis Melaka Malacca
ibis Melaka (Opening January 2017)
Ibis Melaka (opening December 2016)
ibis Melaka Hotel
ibis Melaka Malacca City
ibis Melaka Hotel Malacca City

ibis Melaka Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 427 reviews" "
Rating 8 - Good. 165 out of 427 reviews" "
Rating 6 - Okay. 51 out of 427 reviews" "
Rating 4 - Poor. 18 out of 427 reviews" "
Rating 2 - Terrible. 4 out of 427 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ka Yan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 4 nights here. Room was clean and cleaning service was sound. Sheets and towels can be upgraded as there were minor wear and tear - most likely related to the age of the establishment. Bottled water can also be improved as it taste weird so we went for mineral water from the local supermarket. Super convenient location and walkable to all the main venues as a tourist in Melaka.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yow Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, big room, big bed. The rooms not soundproof so you can hear kids in other rooms. It’s a big, busy hotel, so between 7.30 & 8.30 the breakfast area is a feeding frenzy, eat early or late .
Stayed 2 nights in Jul 2024

8/10 Good

Kumara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at perfect location, can walk around to all attractions . Room is very clean and comfortable.
Stayed 3 nights in Jul 2024

6/10 Okay

John, Petaling Jaya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the hotel is good. BUT, they only entitle 2 bottles of water, when i request for more per day.
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Staff & service, amenities
Great location! Unfortunatly, the room was dirty, with dirty linen and hair all over the bed.
Stayed 1 night in May 2024

10/10 Excellent

Kong Kam

Liked: Cleanliness, property conditions & facilities
Car parking to have some shade
Stayed 1 night in Apr 2024

8/10 Good

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A no-frills hotel within walking distance to Jalan Bunga Raya. Easy parking at the back of the hotel. Rooms are cosy and practical. Basic essentials are provided.
Stayed 1 night in Apr 2024

10/10 Excellent

KALAI MATHY

Stayed 1 night in Mar 2024

4/10 Poor

Felice

Disliked: Cleanliness, amenities, property conditions & facilities
Room small but ok. Breakfast poor, limited. Bar service unattended and unprofessional. Restaurant staff unhelpful and unfriendly
Stayed 1 night in Apr 2024

10/10 Excellent

Kerrie, Castlemaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay panaroma 17 stops right outside. Perfect for travelling from Melaka Sentral bus terminal. Pool was lovely perfect temperature. Breakfast was plentiful but some food was cold. Very busy when tour groups are there. Some food empty by 7.15 had to wait to replenish it. Staff are lovely in all areas. Room was always cleaned promtly each day. Would recommend to stay there walking distance to Jonker and Dutch Square and riverboat tours.
Stayed 3 nights in Mar 2024

8/10 Good

Tan

Business traveler
Liked: Staff & service, room comfort
Nice place to stay
The front desk service and room are just great.
Stayed 1 night in Feb 2024

8/10 Good

Irwin, o.p.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a convenient location just a short walk to Jonker Market area. Nice pool area and clean property. Breakfast buffet was offerings were lacking.
Stayed 2 nights in Feb 2024

6/10 Okay

Charlie

Traveled with partner
Disliked: Staff & service, amenities
Basic 2 star hotel charging 4 star prices.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good budget hotel
Very good budget hotel, very central location, good breakfast buffet. Will stay again if price is still good
Stayed 1 night in Feb 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel was a little seedy. The hotel itself was adequate.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this hotel has the best value. Swimming pool is huge! The location can’t be beat, yet the hotel is still quiet. We would have preferred a long bed, but the queen bed was so comfortable we didn’t even notice the size. One of our best stay hotels in over 2 months of travelling! More check in staff would be beneficial as the lobby is very busy from 3-7 pm
Stayed 2 nights in Jan 2024

2/10 Terrible

Bernard

Disliked: Staff & service, room comfort
Frustrated Check-in and Extra Payment vs Invoice
Ibis Management ought to put the right resources at check-in 3pm EVERYDAY. Last Sunday I checked in and there's only ONE lady doing check-in for 20 people. Was told hotel manager on leave and so no one to look at slow bad customer service issue. This is VERY LOUSY SERVICE. . Next issue Hotels.com said I pay $x at properly BUT at Ibis I was told to pay R$xxxxx which I dispute. The same ONE LADY asked her office staff to help BUT after waiting SO LONG there's no update. I paid R$xxxxx cos I don't want to hold back the line. BUT need Hotels.com to clear with Ibis management why is your customer being charged $xxxxx instead of just $x !! . I stayed alot of times in Ibis and from now onwards I will NOT book Ibis anymore. Hotels.com as I believe will check on your prestige hotel customer service feedback and do your own investigation and REMOVE Ibis from your booking list if they keep on ignoring your customer feedback. . Ibis management should CROSS TRAIN their 3 staff who were sitting down at the restaurant and others waiting around. Go watch your cctv Sunday 3pm and you would agreed with my strong feedback. . And give an award bonus to that ONLY ONE LADY who worked so hard alone for hours to clear those check-in crowd.
Stayed 1 night in Jan 2024

6/10 Okay

Edgard

Liked: Cleanliness, staff & service
The staff is nice, the room is okay. I would say that the hotel needs to be refreshed, the rooms and the restaurant. The breakfast has limited choice and the quality is average. This is not a 4 star hotel.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Ibis Melaka
Ever since Ramada closed down, our choice are Hatten & Ibis. Ibis has good location, within walking distance to Jonker & Bukit China, that's why the room rate is on the high side. Overall Ibis is comfortable but Hotel is only 5 storey high so dont expect senic views. The front counter staff said all room has front street view but ours (#519) is on side of bldg looking at an old deserted bldg n an opened car park behind the hotel. We usually dont buy hotel breakfast but ts time paid RM66+ for 2 on the last day bcos rushed to catch an early bus to KL. Personally l feel their bfast opens @7am is late as compared to Ramada (@6am) & Hatten (@6.30am). There were abt 20 pax waiting, some lugged with luggage probably to check out immediately after bfast and all rushed in at 7am when lights on. But Tea machine and egg station not ready. Upon chkg a staff said chef is busy in kitchen. Coffee house is almost 60% full with many more coming in. Chef Archit slowly opened the egg station at 7.15am with abt 10 pax queued waiting. This definitely needs to be improved.
Stayed 2 nights in Jan 2024

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness, staff & service
Able to walk to Chinatown and Jonker street. Nice and neat hotel with a bit of cigarette stench where our rooms are. Welcome drink is excellent. Nearby rooms are full of tourists if you are prepared to put up with their early morning schedule!
Stayed 2 nights in Jan 2024

6/10 Okay

Chua

Stayed 4 nights in Jan 2024

6/10 Okay

SELVAM BIN ABDULLAH

Traveled with family
I slept there for a duration of two nights and have some concise feedback to provide.In general, everything is satisfactory for me, although there are areas that could be enhanced: 1. In order to expedite the check-in process, I must endure a 20-minute wait.There exists a method to accelerate the procedure. 2. When a group arrives for check-in and your lobby becomes too congested, it is important to consider how to effectively segregate the throng in order to ensure the comfort of your in-house guests.There exists a method to accomplish this task.I was present at the location, and it was too loud. 3. Your breakfast is completely obsolete.I should be knowledgeable about the appropriate cuisine to serve for various nationalities.The paratha was exquisite.The sausage abruptly departed in such a manner.I requested wholemeal bread, which was indicated by the food tags. However, when I inquired about it, no one was familiar with this type of bread.Your refills were excessively sluggish, indicating a flawed mis en place strategy for accommodating high occupancy.The service workers had previously notified the cook, and it is evident that all of you are operating without proper organisation.Let's convene and deliberate on strategies to enhance the overall quality of our hotel service.If you require any aid, I am prepared to provide support based on my extensive 25-year experience in this business across multiple locations. Thank you.
Stayed 2 nights in Dec 2023

10/10 Excellent

Chin Kwee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023