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Holiday Inn Melaka by IHG

5.0 star property

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Photo gallery for Holiday Inn Melaka by IHG

Outdoor pool, sun loungers
Sauna, body treatments, body scrubs, manicures and pedicures, massages
Aerial view
Exterior
Standard Room, 2 Twin Beds, Club Lounge Access, Sea View | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000
  • Mahkota Parade Shopping Mall
    ‪4 min walk‬
  • Menara Taming Sari
    ‪6 min walk‬
  • Mahkota Medical Center
    ‪7 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪24 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, Sea View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Club Lounge Access, Sea View

  • 338 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Sea View

  • 671 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

  • 338 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, City View

  • 676 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, City View (Business Lounge Access)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Club Lounge Access, City View (Business Lounge Access)

  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Twin Bed (Kids)

Suite, 1 Twin Bed (Kids) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Twin Bed (Kids)

  • 7276 sq ft
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, City View

  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Club Lounge Access, City View

  • 338 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Sea View

  • 338 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Sea View

  • 338 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

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$105 total
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About this property

Holiday Inn Melaka by IHG

5-star Malacca City hotel walkable to Mahkota Parade Shopping Mall
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Holiday Inn Melaka by IHG offers 275 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and hair dryers.

This Malacca City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tea Tree Spa. Services include body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Holiday Inn Melaka by IHG features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a children's pool, a hot tub, and a sauna. Complimentary self parking is available on site.

Holiday Inn Melaka by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sirocco Restaurant - This theme restaurant serves dinner only.
Es.sense Kitchen - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Es.sense Kitchen
  • Sirocco Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 per person
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Melaka
Holiday Inn Melaka Hotel
Holiday Inn Melaka Hotel Malacca
Holiday Inn Melaka Malacca
Melaka Holiday Inn
Holiday Inn Melaka
Melaka By Ihg Malacca City
Holiday Inn Melaka by IHG Hotel
Holiday Inn Melaka an IHG Hotel
Holiday Inn Melaka by IHG Malacca City
Holiday Inn Melaka by IHG Hotel Malacca City

Holiday Inn Melaka by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 383 out of 1000 reviews
Rating 8 - Good. 448 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hwee Khim

Liked: Cleanliness, staff & service, room comfort
Romance trip.
The hotel is dated and renovation works seems to be ongoing. Can hear hammering sounds in the daytime throughout our stay. Rooms are bad soundproofing, can hear next door guests talking. Heavy bass from nearby disco can also be heard from 9.30-10pm onwards(our room is seaview facing), not nice if you are light sleeper. Breakfast varieties are ok with enough sitting area. WiFi is very good. Shopping malls are just opposite the hotel with roads in between, which can be quite tricky to cross safely.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Stayed 2 nights in Oct 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and is convenient to move around.
Stayed 1 night in Oct 2024

8/10 Good

Simon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. But perhaps need a little bit of refurbish now to get up to competition. Food spreads on breakfast buffet can be better.
Stayed 1 night in Oct 2024

8/10 Good

Muddassir

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staffs were very friendly and helpful. But the place at which this property is a little bit inconvenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Shiwei Aurelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Kamaljit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had requested an early check in and the hotel staff was kind enough to assist as we had kids. Due to an issue with our kids suite room, they had upgraded us to another suite with all the kids bed set up. The room service was gd. Personnel were more than happy to assist. We had left things behind and the hotel manged to find and assist us to bring it to us. Lounge access was good however the timings were not stated for what time the food will be unavailable. Overall really good hotel with the breakfast readily available. Highly recommend this hotel for your stay in malacca
Stayed 2 nights in Sep 2024

10/10 Excellent

Kok Keong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Khiam Yeong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It made our trip to Melaka truly enjoyable! Love this hotel. IHG, wtg!!
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Traveled with family and small children
Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hilary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay but need to sort out refunds!
We had a lovely stay in Melaka and everything was great at the hotel apart from we have not received the refund we are due. There was a payment taken instead of it being held as a pending amount and when I asked about this at check out I was told I would definitely receive the refund however I have not after 2 weeks. I have e-mailed the hotel but not received a response. I think this is most likely unusual but very disappointing. I am hoping through this message someone at the hotel will sort out the refund.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Felt like luxury after other hotels in Malaysia. All staff were so kind and helpful. We'd mistakenly only booked one room but they put foldable beds for our children for free. Breakfast was excellent. Great access to Malaka. Street food was awesome. We ate at Wild Coriander and had a stunning meal. Thank you Holiday Inn
Stayed 2 nights in Aug 2024

10/10 Excellent

zerui

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kah Lip

Stayed 1 night in Jul 2024

8/10 Good

chiew fong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Loella Cuenca, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best hotel stay in our entire trip. The check in counter lady ( sorry I forgot her name) was wonderful offering us an extra bed to set up and even reminding us of breakfast options for a good price. Will return next time with the whole family.
Stayed 2 nights in Jul 2024

8/10 Good

ST

Traveled with partner
Liked: Cleanliness
It's an old hotel (formally known as Casa Maya) Considering an old hotel, it's being pretty well kept and clean. The room is spacious but the set-back is the water pressure in the shower is very low.
Stayed 1 night in Jul 2024

8/10 Good

Choon Tiong

Stayed 1 night in Jul 2024

10/10 Excellent

JAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff (as likely everywhere in Malaysia), nice breakfast, nice pool. The hotel can be seen from many places in the town which is assuring for those who want to walk the landmarks.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Happy with stay. Although hotel/room a little dated but location and superb cleanliness compensate for it. Beddings and toilet clean. It is directly opposite a shopping mall, 15/20mins walk to most tourist attractions. Check in/out fast, reception courteous. If really to pick would be the low pressure flushing which is not uncommon in most hotels.
Stayed 1 night in Jun 2024

8/10 Good

Alan Kok Aun

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property looked refurbished. However many things left to be desired. Room toilet had malfunctioned . In room refrigerator had to be exchanged. But overall service recovery was fast and on point. Area around the property was quiet and not complicated. Far enough from hustle and bustle but near enough for short makan trips. Great overall experience.
Stayed 4 nights in Jun 2024

6/10 Okay

Lim

Liked: Cleanliness, staff & service
average. room smell l don't like.bed have bugs. very itchy
Stayed 2 nights in Jun 2024