Hatten Hotel Melaka

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hatten Hotel Melaka

Exterior
Outdoor pool, sun loungers
Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast (MYR 50 per person)
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Hatten Square
    1 min walk
  • Dataran Pahlawan Melaka Megamall
    1 min walk
  • Mahkota Parade Shopping Mall
    2 min walk
  • Malacca Intl. Airport (MKZ)
    20 min drive

Room options

Premier Deluxe Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

Studio Suite Twin

  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Junior Suite

  • Sleeps 2
  • 1 King Bed

Elite E-Sports Room

  • Sleeps 5
  • 2 Twin Bunk Beds and 1 Twin Bed

Similar properties

About this property

Hatten Hotel Melaka

5-star Malacca City hotel connected to a shopping center, steps from Hatten Square
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hatten Hotel Melaka features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 15371 square feet (1428 square meters) include conference space. This Art Deco hotel also offers a children's pool, a fitness center, and multilingual staff. Parking is available onsite for a surcharge.

Hatten Hotel Melaka is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Chatterz - This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge - This rooftop bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 366 out of 1007 reviews" "
Rating 8 - Good. 352 out of 1007 reviews" "
Rating 6 - Okay. 164 out of 1007 reviews" "
Rating 4 - Poor. 84 out of 1007 reviews" "
Rating 2 - Terrible. 41 out of 1007 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location, but housekeeping needs improving
Hatten has never disappoint on the location with the surrounding attractions and their front counter customer service, and was always the place to stay at whenever my family visits Malacca, and we have stayed here more than 6 times in the past 3 years for multiple nights. However this time, the housekeeping was found severely lacking as we did not get any housekeeping done at all. For the 3 nights that we stayed, no housekeeping came by the first and second night, and on the third night they only came at 6.30pm when we were already resting in our rooms, and it made no sense to go out just to allow them to clean up and make the bed since we were already done for the day. Extremely disappointed with this part of the stay.
Stayed 3 nights in Aug 2024

8/10 Good

Hee Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Soo Long

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Anna Novita Elvira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Aug 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Yit Perng

Liked: Staff & service
Disappointed
Lounge is nice, staffs are very friendly and polite. Poor housekeeing and maintenance. Pillow cases are not fresh smelling, towels are stained and not fresh smelling. Sockets are loose and overaĺl room require refurbishment as very old and worn out looking. Disappointed for a 5 star hotel.
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, hotel concierge will always open the door for you.
Stayed 2 nights in Jul 2024

6/10 Okay

James

Hotel Hatten Melaka
Hotel conveniently located close to shopping centre, restaurants and Jonkers. However, hotel room furnishings dated and needs refurbishment. Otherwise service and facilities was satisfactory.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in a hot and humid city
Very comfortable stay for 2 adults in junior suites. Strong aircon and clean neat layout. Good pool and city view with big full length windows. Excellent daily house keeping. Good location with long distance bus bay just behind the hotel. Shopping and dinning facilities right by the hotel. Buffet breakfast very crowded. Items run out and will be replaced if you are late. Varieties adequate with very fresh salad bar, but could do better on the rice of nasi lemak and prata since we are in Malaysia!
Stayed 3 nights in Jul 2024

10/10 Excellent

Not

Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The location is great and staff very friendly but the conditions a bit rundown needs some renovation.
Stayed 2 nights in Jul 2024

8/10 Good

Harish

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent except the valet parking price is expensive
Stayed 2 nights in Jul 2024

8/10 Good

Phek Yean

Traveled with family
Liked: Cleanliness, staff & service
I’ve stayed in this hotel every time I visit Melaka and since it started. However Hotel would need some upgrading of facilities as it’s aging. Anyhow I will still choose to stay here as Hatten is conveniently located, comfortable to stay & staff team is friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king size bed is comfortable. Attached with a sofa bed, this give more room for packing and privacy while someone is sleeping.
Stayed 2 nights in Jul 2024

2/10 Terrible

Grace Chua

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa Alizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job.
Hatten Hotel is a must whenever I visit Malacca.
Stayed 1 night in Jul 2024

6/10 Okay

NOR AZIZI

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very surprised that I cannot add breakfast to the booking on your site Need to do add on at the front desk
Stayed 1 night in Jun 2024

10/10 Excellent

Kok Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Affandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy accessibility to shopping malls and foods.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sri Ikarostika Rahayu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to tourist place, restaurants and shopping centre.
Stayed 1 night in Jun 2024