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Hatten Hotel Melaka

5.0 star property

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, sun loungers
Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area
Exterior
Couples treatment rooms, body treatments, aromatherapy, body scrubs

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Hatten Square
    ‪1 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪20 min drive‬

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5
  • 2 Twin Bunk Beds and 1 Twin Bed

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The price is $86
per night
$105 total
includes taxes & fees
Feb 21 - Feb 22
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About this property

Hatten Hotel Melaka

5-star Malacca City hotel connected to a shopping center, steps from Hatten Square
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hatten Hotel Melaka features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 15371 square feet (1428 square meters) include conference space. This Art Deco hotel also offers a children's pool, a fitness center, and multilingual staff. Parking is available onsite for a surcharge.

Hatten Hotel Melaka is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Chatterz - This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge - This rooftop bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 365 out of 1004 reviews
Rating 8 - Good. 352 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Huang

Disliked: Property conditions & facilities
Very convenient location. Next to two malls. Staff was polite. Cons: 1. Check-in experience was terrible. No express queue, for those who checked in before 3pm, to collect their keys after 3pm. Had to queue and wait with the crowd. Either the earlier staff did not key in the system, or the staff did not read, had to repeat my room request. 2. Assigned room had a pungent urine smell, thus called to request to change room. Waited for 30min and no one called back. Luggage was not delivered in this 30min window too. Had to go back down to front desk and asked for room change. 3. Housekeeping forgot to replace the towels. Called to request, along with ice for drinks. Waited 45min for the towels to arrive, which probably would have been longer had I not intercept the staff who happened to deliver to next room. Waited another 15min for the ice. Total waiting time of 1 hour to fulfil request. 4. Soundproofing is bad. Add in occupants who were shouting in the corridor and spamming room bells. On the bright side, it aided my interception of staff (see #3), even though I was way inside the room watching tv. 5. No light indicator of lift arrival. One must simply monitor 8 lift panels and hopefully you capture the sound.
Stayed 3 nights in Oct 2024

6/10 Okay

latiffa aini

Liked: Cleanliness
-
Stayed 2 nights in Oct 2024

8/10 Good

ONG

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location and convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kok Hoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2024

2/10 Terrible

Mohamed Faizal

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude and u friendly receptionist and backroom staff. The only one qwho impressed me are the concierge and bellboys
Stayed 2 nights in Oct 2024

10/10 Excellent

KIAN CHUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Oct 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Cjoon Kiet, Jonathan, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel stay most of the time when i’m in malacca. Convenient location to shop n food
Stayed 1 night in Oct 2024

10/10 Excellent

ASHARI

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and Hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

GARRIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel!
Had a comfortable stay and staffs were very friendly and helpful! Would be back again.
Stayed 1 night in Oct 2024

10/10 Excellent

Leow

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Choon Seng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tim

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

ONG

Liked: Staff & service
Room is clean but the bathroom amenities need improving
Stayed 1 night in Sep 2024

8/10 Good

ElainePL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Hatten Hotel Melaka and had an overall pleasant experience. One of the best aspects of this hotel is its prime location—it is situated near numerous shopping areas and eateries and just a short stroll away from the bustling Jonker Street, making it an ideal base for exploring the city. The front desk staff were friendly and efficient during check-in, they were very accommodating and made the check-in process smooth. The room itself was clean and well-maintained, which was appreciated. However, I did notice the pillowcases were a bit dirty. Thankfully, the room service team was prompt and addressed the issue right away. Overall, my experience at this hotel was positive. The convenient location and helpful staff make it a solid choice for visitors in Melaka. I would recommend this hotel for its value and service.
Stayed 2 nights in Sep 2024

8/10 Good

Kian Sin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location was ok, bed frame was quite dirty with alot of stains on it
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. For business or pleasure. Stayed for 4 nights here and enjoyed it. Big pool. Walk to all the nice spots you'd want to see. Will be coming here again.
Stayed 3 nights in Sep 2024

8/10 Good

YeeVonne, Melaka Tengah

Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2024

10/10 Excellent

Teo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice of location. Take Junior suite room very bigger, can be stay 3 adult.
Stayed 1 night in Sep 2024